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Looks like I'm one of many who are smart not to upgrade. Perfectly happy on an iPhone 6 and won't be buying another for years. I know someone who needs a new phone, though, and it sure as hell won't be this one.

Get your act together, Tim Cook. Fewer emojis and more, um, leadership?
 
I have this issue. 8 256GB ATT. Thought it was a dirty speaker but it’s intermittent. Seems to be on LTE and Wifi calls especially.

I had this on my 3G (fixed with exchange), 4s (never fixed, but widely reported), and very slightly-almost unnoticeable but still there-on my 6. Only the speaker on the handset. As much as I love iOS and hate to admit it, Samsung/Android, HTC/Windows and Motorola/Windows phones I used to have never had this problem.
 
Same thing happens intermittently with the 7 plus except not only when you’re on calls and more often while it’s charging.
 



Several MacRumors readers who purchased Apple's new iPhone 8 Plus have reported hearing intermittent crackling noises while taking calls on the device. MacRumors forum member vask first posted about the issue on Friday and a number of iPhone 8 Plus owners from Australia, the U.S., and across Europe have since contributed to the thread describing similar experiences.

According to iPhone 8 Plus owners, "very annoying" static sounds can sometimes be heard from the handset's earpiece during regular cellular calls, but the issue doesn't occur when using headphones or if speaker phone is enabled, which could indicate a software issue rather than a speaker defect. The audible crackling has also been reported when using FaceTime, increasing suspicions that the problem doesn't lie with network carriers. Forum member Jgpsolo describes the issue like so:

iphone8plusallcolors-800x256.jpg
The problem occurs "with or without WiFi calling, with 4G voice (VoLTE) on or off, with phone noise cancelling enabled or disabled under accessibility, and even with third party VoIP apps (like Acrobits Groundwire), with several different carriers," according to forum member ManuCH in Switzerland.

Some users have tried performing a hard reset on their iPhone 8 Plus, with mixed results. Apple's support team has advised some owners to restore their phone to factory settings and set up again via iCloud backup, again with variable results. Other users have even reported the same problem on like-for-like replacement devices after exchanging what they thought were faulty handsets.

Apple is apparently aware of the issue and is currently looking into it. We'll update this article as soon as we know more.

Article Link: Several iPhone 8 and 8 Plus Owners Report Hearing 'Static Noise' in Earpiece During Calls
[doublepost=1506382124][/doublepost]Wait, there actually are several iPhone 8 users?
 
I can confirm several parts of this:
  • It definitely happens with regular cellular calls (e.g. calls from cell to landline), but using headphones solves it
  • It does not happen with VoLTE calls
 
I have the same problem, tried switching phones didnt resolve the issue. There is a huge bug with iPhone 8 and this static noise...
 
I can confirm several parts of this:
  • It definitely happens with regular cellular calls (e.g. calls from cell to landline), but using headphones solves it
  • It does not happen with VoLTE calls
I think it does happen during volte.
[doublepost=1506393276][/doublepost]
cAEkOk

[doublepost=1506393362][/doublepost]
117C1AC7-4AAE-4D2F-88A1-553953C0FBEF.png
I think it does happen during volte.
[doublepost=1506393276][/doublepost]
cAEkOk
[doublepost=1506393484][/doublepost]
I think it does happen during volte.
[doublepost=1506393276][/doublepost]
cAEkOk

[doublepost=1506393362][/doublepost]
117C1AC7-4AAE-4D2F-88A1-553953C0FBEF.png
Smh
 
oh wow just stumbled across this. my wife told me on a call earlier today about a weird screeching sound on our call. Guess i have this issue.
 
I can confirm it happens on VoLTE calls for me here in Australia on an iPhone 8 Plus 256GB on the Telstra network.
[doublepost=1506432030][/doublepost]Experiment time!
Can everyone with this issue please do the following -
Settings > Mobile > Mobile Data Options > Enable 4G then select Data Only..
Then try making test calls.
I just did this on my 8 Plus and so far I have not had the static / clicking noise at all.
Will be interested to hear other's experiences.
 
Last edited:
I can confirm it happens on VoLTE calls for me here in Australia on an iPhone 8 Plus 256GB on the Telstra network.
[doublepost=1506432030][/doublepost]Experiment time!
Can everyone with this issue please do the following -
Settings > Mobile > Mobile Data Options > Enable 4G then select Data Only..
Then try making test calls.
I just did this on my 8 Plus and so far I have not had the static / clicking noise at all.
Will be interested to hear other's experiences.

For me it happens with VoLTE enabled or disabled (I did exactly what you said 2 days ago and it makes no difference). It's random, so just try a few more times and you will see that it happens again.
 
Well waiting on Apple to announce that all of you will be receiving an additional free pair of Beats headphones with the iPhone 8/8Plus - just bring your purchase receipt to the genius counter.

iPhone 6S Plus - next stop iPhone XI
 
Just out of curiosity.... if we are thinking it’s a software issue, could it be those of us that restored from an iCloud backup that have the problem?

How many of you have restored from a backup and have the issue? Is anyone experiencing it that set up the phone without restoring from a backup?
 
Phone setup as new phone, no restore or using the new quick setup method.
Still have the issue.

So, problem is definitely not isolated to phones that has been restored.

Edit: clarified that my phone was affected.
 
Last edited:
Phone setup as new phone, no restore or using the new quick setup method.

So, problem is definitely not isolated to phones that has been restored.
Okay thanks! Well at least we can rule that out now!

I used the quick set up method and restored from iCloud backup!
 
The temporary fix to switch to speakerphone and back to earpiece during a call is working for me. About every 3 to 4 calls the problem occurs. I uploaded a video to youtube demonstrating the issue. I called Apple and they said they have not heard about the problem. I suggested they do a google search but the tech refused.

 
#496
I've had this issue on my 8+ on AT&T since I opened it out of the box on Friday.
I made a genius bar appointment yesterday. Genius confirmed he could hear the crackling/static and replaced the device on the spot. Phone was fine for the rest of the day yesterday. Today, the static is back in full force.
 
My 8+ was doing it too. Also discovered a speck of dust under the rear camera lens. Have an appointment at the Apple Store tomorrow, so hopefully they can replace my phone just for the dust under the camera lens issue.

I need to mention this crackling noise from the ear piece while I'm there.
[doublepost=1506448602][/doublepost]Also, iOS 11.0.1 was just released. Can anyone confirm if that update helped or not? I switched back to my 6s+ for now until I get my 8+ replaced hopefully..
 
My 8+ was doing it too. Also discovered a speck of dust under the rear camera lens. Have an appointment at the Apple Store tomorrow, so hopefully they can replace my phone just for the dust under the camera lens issue.

I need to mention this crackling noise from the ear piece while I'm there.
[doublepost=1506448602][/doublepost]Also, iOS 11.0.1 was just released. Can anyone confirm if that update helped or not? I switched back to my 6s+ for now until I get my 8+ replaced hopefully..

No, it didn't. I still have that crackling noise after update to 11.0.1
 
upload_2017-9-26_13-17-22.png

Same two issues I'm having.. dust under the lens, and this crackling noise during calls. I'm thinking I need to cancel my Apple Care appointment and return the phone to ATT.
 
Just out of curiosity.... if we are thinking it’s a software issue, could it be those of us that restored from an iCloud backup that have the problem?

How many of you have restored from a backup and have the issue? Is anyone experiencing it that set up the phone without restoring from a backup?
I have the issue on an 8 64GB model on AT&T during WIFI calls and LTE calls. Restored from an itunes backup
 
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