Same. Got my phone on Friday and noticed on my first call. Doesn’t do it all the time. My wife called me and it was doing it, ended call and called her back and all fine
[doublepost=1506359399][/doublepost]I was today at an Apple store here in italy, they reported that no one has gone so far to complain about it!
Several MacRumors readers who purchased Apple's new iPhone 8 Plus have reported hearing intermittent crackling noises while taking calls on the device. MacRumors forum member vask first posted about the issue on Friday and a number of iPhone 8 Plus owners from Australia, the U.S., and across Europe have since contributed to the thread describing similar experiences.
According to iPhone 8 Plus owners, "very annoying" static sounds can sometimes be heard from the handset's earpiece during regular cellular calls, but the issue doesn't occur when using headphones or if speaker phone is enabled, which could indicate a software issue rather than a speaker defect. The audible crackling has also been reported when using FaceTime, increasing suspicions that the problem doesn't lie with network carriers. Forum member Jgpsolo describes the issue like so:
The problem occurs "with or without WiFi calling, with 4G voice (VoLTE) on or off, with phone noise cancelling enabled or disabled under accessibility, and even with third party VoIP apps (like Acrobits Groundwire), with several different carriers," according to forum member ManuCH in Switzerland.![]()
Some users have tried performing a hard reset on their iPhone 8 Plus, with mixed results. Apple's support team has advised some owners to restore their phone to factory settings and set up again via iCloud backup, again with variable results. Other users have even reported the same problem on like-for-like replacement devices after exchanging what they thought were faulty handsets.
Apple is apparently aware of the issue and is currently looking into it. We'll update this article as soon as we know more.
Article Link: Several iPhone 8 and 8 Plus Owners Report Hearing 'Static Noise' in Earpiece During Calls
[doublepost=1506359399][/doublepost]I was today at an Apple store here in italy, they reported that no one has gone so far to complain about it!
I have approved the replacement of it !!! Not having iPhone, days will call me for the new one to be replaced!
If this becomes a wide issue then you have to start questioning Apples quality control.
I have AppleCare. So I figure I want to see how this plays out and then I’ll work with Apple on it. I took awhile to set up my phone and I don’t feel like going through that again unless I know for sure this will be resolved when I switch it out.
On another note, I seriously doubt this is software-related. Unfortunately I fear it’s a hardware issue...
I have the static issue on 8 Plus. It’s a really grating intermittent crinkling like tin foil. I just left the Genius Bar. They’re getting reports of this and it is not carrier specific. They offered to replace the phone now (and possibly have the same static), or that in all likelihood there will be a software patch in a week or so that will fix it. ‘It looks like that’s coming down the pike’ according to the Genius guy. If it’s still an issue in 2 weeks come back and they’ll give me a new phone. I opted to wait. It’s probably a perfectly good phone with a software issue.
A little more like the spontaneous combustion of the Note 7.
I don't have this problem. Should I take it back and return it for one that does? I want to feel like I'm part of something.
Is this with just the models with Intel radio?
[doublepost=1506367043][/doublepost]I have AppleCare. So I figure I want to see how this plays out and then I’ll work with Apple on it. I took awhile to set up my phone and I don’t feel like going through that again unless I know for sure this will be resolved when I switch it out.
On another note, I seriously doubt this is software-related. Unfortunately I fear it’s a hardware issue...
I have AppleCare. So I figure I want to see how this plays out and then I’ll work with Apple on it. I took awhile to set up my phone and I don’t feel like going through that again unless I know for sure this will be resolved when I switch it out.
On another note, I seriously doubt this is software-related. Unfortunately I fear it’s a hardware issue...
Thanks for sharing![doublepost=1506367043][/doublepost]
I just came from the Genius Bar and they gave me the option to swap it out immediately or to wait for a patch in a week, most likely. I chose to wait. It’s in the notes that if I return they hand me a new phone.
Then I called Apple Care and they told me that they all have been briefed on the situation and it’s very possible the regular Bugs and Fixes Patch will fix this soon. However, they are well aware and investigating the cause. So while it’s annoying, they’re working on it and one way or another we will be made happy.
It’s interesting that it only effects some of the devices. AppleCare did say I could try a Restore.
you appear to be on top of this but would caution you to have the problem documented with Apple support.I have the static issue on 8 Plus. It’s a really grating intermittent crinkling like tin foil. I just left the Genius Bar. They’re getting reports of this and it is not carrier specific. They offered to replace the phone now (and possibly have the same static), or that in all likelihood there will be a software patch in a week or so that will fix it. ‘It looks like that’s coming down the pike’ according to the Genius guy. If it’s still an issue in 2 weeks come back and they’ll give me a new phone. I opted to wait. It’s probably a perfectly good phone with a software issue.