Why on earth do Macs need “Shortcuts” in their limited design when AppleScript can do so much more?! Oh wait sorry because so many employees or users in the user base have no clue what it is or how it works or what you can do with it.
I really don't get hate like this for a Shortcuts-app on the Mac. I could understand it if Apple were to remove Automator in its' favor, but I'm 99% sure that won't happen – Automator will probably continue to be available and usable for many years to come, just like all the apps in the Utility folder that are there since the early days of OS X and stick around since for legacy reasons, even if many of them haven't received any noticeable updates in 10+ years. Even QuickTime 7 stuck around for 11 years after it was "replaced" by QuickTime X, and is only dropped this year because it's still 32bit.
Point being: if you're an avid Automator user whose workflows depend on it, then you aren't hurt by a brand-new Shortcuts app in the slightest; everything you do on it will continue working for a long time to come. The Shortcuts app likely won't even occupy space on your drive unless you want it to, considering it is an optional App Store download on the iOS-side of things, so I really don't get why some people are so hateful towards a new app that neither benefits nor inconveniences
them in any way but is a big plus for a lot of other people.
If anything, I would think that
particularly Automator users are happy that Apple is finally putting effort into automation software again, regardless of what it is branded as. How many years has it been since we have seen the last significant update or feature additions to Automator? Meanwhile the Shortcuts app is actively being developed, thus far each 12.x release of iOS also had some minor feature additions to Shortcuts, and chances are we'll see some much bigger additions this summer and over the next few years. Sure, there's a lot of stuff that Shortcuts can't do
right now that Automator can, but it may easily catch up in a majority of areas that matter to the average user within the next few years, and even far exceed its' functionality in other areas.
As someone who has tried out a lot of shortcuts myself over the last few months, I can tell you first-hand that there's still a lot of room for improvements with the Shortcuts app, sure. But its' interface and functionality is much more accessible to the average user than Automator, it has some fairly extensive HomeKit and third-party app support (that numerous developers have already adapted to in just the last 7 months alone!) and integrates well with Siri, and with iOS in general. And in addition to that, it is (or will be) cross-platform, with a fresh and universal codebase. To me, that sounds like a great foundation for an automation software.
Finally, I also think that Shortcuts and Automator have a somewhat different target audience – I believe Automator is more intended for certain parts of the professional/power-user part of the user base such as programmers, while Shortcuts is more directed at the average user who wants to automate the (digital) chores of his everyday life, and its' IO and featureset is much more suitable for these kind of tasks. And neither of these two is necessarily a bad thing. It's true that Automator can already do a tremendous amount of things, but it's also true that the average Mac or iOS user has no idea how to write an AppleScript file or what on earth he would even want to do that for. Which brings me back to my original point: I believe Automator and Shortcuts can co-exist without an issue. The mere existence of one doesn't hurt those who only use the other, and they are simply directed at different kinds of people.