is the problem solved after the first repair?
I tried to find out if many people have seen that after a first repair of their MBP the graphic chip was dead again, so I thought that raising a new topic on the apple forums might be a good idea. Well, except for apple that decided to ban my post as "the forum was just intended for technical questions that can be answered by the community". I guess if what I was asking is not technical enough...
Anyway, this is what apple does not like you to read. I hope it can be useful to anyone suffering this problem:
"I know that there are lots of posts about this particular problem, but I would like to focus on all those users who have already suffered the problem in a REPAIRED computer: all those people that have seen their logic board repaired and who had seen the problem again. My case: first repair in September 20th 2008. My MBP became a brick again on October 26th , just one month after the first failure.
I would like to learn from the experience of other users who had also suffered this problem. One of the reasons is that, even though apple has acknowledged the possibility of a problem in all those computers, there is no list of part numbers of motherboards affected, so there is no way of knowing if our logic boards are replaced using a faulty logic board as well. Indeed, many forums in the internet says that ALL NVIDIA 8600 M GT are affected!. And all those show more technical information that apple or NVidia have ever shown (
http://www.theinquirer.net/gb/inquirer/news/2008/07/09/nvidia-g84-g86-bad )
No matter what apple thinks (I've got long and boring telephone conversations with people in the customer service, saying that a replacement with a new computer is impossible), that would be a violation of the terms and conditions of the warranties, since a reparation will always have to consists in restoring the computer to their original status, and none of us would have pay a cent (not to say 3000$-4000$) for a computer prone to fail, even if there is an extension to 2 years of the coverage for failures in this piece. In addition, just consider what would happen if next failure occurs out of the 3yr apple care period or out of the 2yr extension warranty for the faulty nvidia chips: if the chances for a failure are similar (and there is no data offered by apple or nvidia indicating that this is not the case; and our experience points in this sense), the repaired computer simply has an effective reduction of the warranty coverage.
What I have done is to write apple in the most official way indicating that I am waiting for a response in which apple acknowledges that the pieces used for reparation have been certified and checked for not suffering the same problem. In case I do not obtain any response, I indicated that I will consider that apple is indeed acknowledging that this tests have been done and my pieces are identified as not faulty. After that, if I suffer again from the same problem (I would only have to make some "nasty" thinks on the MBP as gaming or installing Vista) I would at least have the chance of suing apple for such a fraud.
For me, all this implies loosing my time and money going to the nearest authorized technical service (in a different city), being unable to use my computer for one month in the last 2 months, and a constant worry of when and how is the next failure to happen. Probably it is the same for many of yours. For apple, all these repeated failures simply implies that they have to use some of the old faulty pieces that they will have to get rid of, anyway. Eventually, many laptops will run out of warranty, so apple will not have to spend a cent on those computers, and indeed many of them will prefer to buy a brand new laptop that paying 1000$ for repairing the 2-3yr old faulty one. Well, only these consequences unless we start to deal with this seriously, warning apple that their current behavior will probably cost them more than a replacement program. I suggest all of you to make similar claims to apple.
Finally, how can I post my case in the google spreadsheet?
https://spreadsheets.google.com/ccc?key=pV-CKzYqbB6dLQRx8wpC2aw
I think that the information that we can gather from these forums is the only arm we have to put some pressure in apple "
Thanks
