HAHAHA!!! Are you kidding? At least AT&T pretends to care about their customers. Verizon doesn't even pull any punches... I'm pretty sure somewhere in their customer support scripts it just says outright "inform customer that you don't give a **** about them, then hang up." Worst customer experience I've ever had, ever, with any company of any type. It just doesn't get worse than Verizon Wireless.
One note though -- Verizon FiOS customer support is exceptional. It's like an entirely different company. In fact, in terms of support, it actually is run as a different company.