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So...my girl dropped her 3 week old iP4

SophiaLee said:
Mind telling me how you did this? I feel like I'm the only person that didn't get a free replacement for shattered glass.
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Nothing actually. I checked in for my appointment. Waited for 5 minutes with my girl. The Genius came (who was a petite Latina, in which my girl is also the same variety, but I'm sure that wasn't it) and we simply told her we dropped the phone and it shattered the front screen. She looked at the phone, then looked into the account and saw we only had the phone for 2 weeks and she said she'd swap it out for us "since we just got it". She recommended we get bumpers or cases. I just bought 6 of them on eBay.
 
Razeus said:
Nothing actually. I checked in for my appointment. Waited for 5 minutes with my girl. The Genius came (who was a petite Latina, in which my girl is also the same variety, but I'm sure that wasn't it) and we simply told her we dropped the phone and it shattered the front screen. She looked at the phone, then looked into the account and saw we only had the phone for 2 weeks and she said she'd swap it out for us "since we just got it". She recommended we get bumpers or cases. I just bought 6 of them on eBay.
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i guess you got lucky. normally you would have the pay the $200. congrats on the new phone
 
I guess the glass helps prevent the stress cracks that Apple had to pay for under warranty for the 3G and 3GS. But it doesn't help the accidental drops that the users have to pay for now with the shattered glass vs scratched plastic.
 
dayam! i think I'd go chris brown on her. too soon?


Razeus said:
Nothing actually. I checked in for my appointment. Waited for 5 minutes with my girl. The Genius came (who was a petite Latina, in which my girl is also the same variety, but I'm sure that wasn't it) and we simply told her we dropped the phone and it shattered the front screen. She looked at the phone, then looked into the account and saw we only had the phone for 2 weeks and she said she'd swap it out for us "since we just got it". She recommended we get bumpers or cases. I just bought 6 of them on eBay.
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I'm sure too ;)
 
that sucks sorry bout your luck but all i know is that ive dropped my iphone before and cracked the screen.....took it to the apple store and they replaced it for me. no questions asked.
 
Razeus said:
Let me correct you. She didn't drop it on purpose. It slipped from a 1 foot drop. There's an issue if the phone can't survive a 1 foot fall. 4 foot fall when standing up is understandable, but 1 foot? Shoddy design and material.
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If your that up happy with the design of it, instead of paying to get her phone fixed/replaced, why not just get her a phone with a better design?
 
SophiaLee said:
Mind telling me how you did this? I feel like I'm the only person that didn't get a free replacement for shattered glass.
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its all about how you say it. if you can smooth talk you can make someone do almost anything you'd want . words are powerful
 
Razeus said:
Well she picked it up and it slipped out her hands and made a 1 to 1.5 foot drop on to my tile floor. It must have fell on a corner because the glass shattered. Took it to the Apple Store and we have to go back today because apparently it's not covered under warranty (though they claim the glass is 30% harder than plastic :rolleyes:) and it will cost us $200. The "Genius" told us they'll basically replace the phone since it really can't be fixed. Apple is really starting to piss me off with their advertising and false claims.
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Sorry to hear about it but this is why i always have a case for my iPhone.
 
Razeus said:
Well she picked it up and it slipped out her hands and made a 1 to 1.5 foot drop on to my tile floor. It must have fell on a corner because the glass shattered. Took it to the Apple Store and we have to go back today because apparently it's not covered under warranty (though they claim the glass is 30% harder than plastic :rolleyes:) and it will cost us $200. The "Genius" told us they'll basically replace the phone since it really can't be fixed. Apple is really starting to piss me off with their advertising and false claims.
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What are their false claims? I've never heard mention that the screen is unbreakable after it is dropped, did you?
 
Well congrats on your new phone. But if you ever have to buy one unsubsidized, don't come here complaining about the price. The cost of every free replacement people get due to their own neglect gets absorbed by the rest of us.
 
So many negative Nancys here. Just be glad the guy was able to receive a new phone. His story goes to show that if our phones accidentally break after a freak accident, we have a chance to get it replaced for no charge. Some of these posters made it seem that he shouldn't just pay 200 but the full 600 to get it replaced.

Anyways, I'm happy for you bro, glad they could help you out.
 
mcdj said:
Well congrats on your new phone. But if you ever have to buy one unsubsidized, don't come here complaining about the price. The cost of every free replacement people get due to their own neglect gets absorbed by the rest of us.
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haha your complaining about prices? try paying $1000 for the phone!! :mad:
 
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