It's coming from people like me. I am an Apple user. I own an iPad. It's the best tablet out there. Do you know why I don't own an iPhone? It's because I cannot do anything close to what I can do on an Android phone. If there were decent Android tablets I'd probably buy one.
It's coming from people like me too. I used to be 100% Apple. iPad, Mac, iPhone, iPod, Apple TV, AirPort Extreme, Apple Watch, etc.
But their continued erosion of user choice, their condescending attitude ("we have to do this because you don't know how to keep yourself safe") and the slowly improving offerings of competitors finally made me switch. Their bait-and-switch and misrepresentation (e.g. the privacy vs photo scanning issue) makes it even worse.
"You don't like Apple? Go get an Android." Which is exactly what I did. Telling people who dislike Apple's products to go use a competitor's products is elitist and actually contrary to Apple's best interests, but hey, if that's what Apple and its customers want, then I'm happy to oblige. I'm all for capitalism, but once a company gets large enough that it can literally afford to ignore huge sections of its customer base and all but laugh in the face of those who walk away, that is where a little intervention is needed. Capitalism works because money talks, but some companies have gotten so large and ingrained themselves into society so tightly that people either have little choice but to be their customer, directly or indirectly (Facebook anyone?) or they're so large and powerful that they literally can ignore their customers' wishes and complaints.
But that doesn't mean I don't still "like" Apple. I still believe they make some awesome products, but I also feel they're hobbling not only themselves but the entire industry with their tactics. Like it or not, companies look up to Apple, and this often means that whatever Apple does, others follow. This actually slowly does erode user choice - even Android has suffered from some degree of platform lock-in and shenanigans like restricting the app data folders in Android 11 (all in the name of security, of course - again, assuming that I'm not able to take responsibility for myself). So when people like me say they want Apple to change their ways, what I'm really saying is that the
industry should change its ways, and Apple is the "McDonalds" of the tech industry - they're one of the most visible companies, and their actions can and do shape the industry at large.