Sprint: iPhone 6s/6s Plus Pre-order Thread

[Love Divine]

Hence my suggestion to call tonight or tomorrow. What typically happens is the day a new promotion comes out its hit or miss if reps know all the ins and outs to said promo.

After a day or so the only people who wouldn't know the explicit details would be the ones who had off days that were on the day a new promo lands.

Almost all cell companies keep promotions like this a secret until the day they announce it so not even competitors (like T Mobile) have a chance to respond as quickly however that also means employees get "trained" on the new promotions the day it's announced which is a headache for both Sprint reps and customers.

Will do. Thank you - you've been very helpful.

 

[Jlazzaro2015]

Just received tracking for 6s+ Rose Gold 64 Gb so it should be here tomorrow so it looks like the rose gold phones are coming in late to the party

 

[anjelicad]

Ordered the 6S+ Rose Gold 128gb early on the 13th. Just got my tracking number. Hopefully I will get it tomorrow or Saturday, if not at least I know its on its way .

 

[batting1000]

My phones just landed in Miami!

 

[anjelicad]

Ordered the 6S+ Rose Gold 128gb early on the 13th. Just got my tracking number. Hopefully I will get it tomorrow or Saturday, if not at least I know its on its way .

UPDATE: Just received the alert from UPS My Choice. Delivery is scheduled for Tomorrow!! So glad I didn't have to wait the 4 weeks that was projected...

 

[eyoungren]

My phones just landed in Miami!

I hope you live around there!

 

[urkel]

If you live in a good neighborhood then don't forget to go to your My UPS site and pre-sign the delivery in case you're not there.

My UPS driver always comes at random times so I have no problems with them just leaving an important package at the back door. (And no, I won't tell you where I live because that Rose Gold is mine!)

 

[Dusty1216]

lol are those UPS planes?

Lmao yes they were.

Did you get any tracking yet?!

 

[MissUnique]

Just received tracking for 6s+ Rose Gold 64 Gb so it should be here tomorrow so it looks like the rose gold phones are coming in late to the party

Hi where do you live? I am in NY and called Sprint about 2hrs ago and they said to me that all rose gold colors are on backorder and will be received tomorrow to be shipped...once shipped it takes 3-5 days. This really annoyed me because when I preordered on the 12th they specifically told me that the rose gold was in stock and that I should get it on the 25th with the 6s+ 64gb SG, the SG has already been shipped but I guess now I am waiting until nxt week for my phone.

 

[serrenity20]

Called sprint and got a bull response about how my order will be delivered up to 4 weeks from Order and when I tried to ask the rep about why my upgrade is still pending she couldn't really explain why, why are reps so unhelpful

 

[Jlazzaro2015]

Hi where do you live? I am in NY and called Sprint about 2hrs ago and they said to me that all rose gold colors are on backorder and will be received tomorrow to be shipped...once shipped it takes 3-5 days. This really annoyed me because when I preordered on the 12th they specifically told me that the rose gold was in stock and that I should get it on the 25th with the 6s+ 64gb SG, the SG has already been shipped but I guess now I am waiting until nxt week for my phone.

I'm in north Florida and they changed it to next day air so I would get it in time without me even asking. I would assume if you ordered early they will have a tracking number late tonight
And they said the same things to me when I called a week ago they just have to say that

 

[MissUnique]

Okay, I am really hoping that's the case...waiting for these iPhones is torture lol

 

[Gany]

Finally !!! My iPhone 6S arrived in San Diego around 5 PM. So I am all good to receive my device tomorrow.

San Diego, CA, United States 09/24/2015 5:12 P.M. Arrival Scan
Louisville, KY, United States 09/24/2015 4:07 P.M. Departure Scan
Louisville, KY, United States 09/24/2015 12:08 P.M. Origin Scan
United States 09/20/2015 9:34 P.M. Order Processed: Ready for UPS

 

[DylanG124]

Tried to cancel my 6+ great 64gb and they tell me it's at the warehouse getting picked up so I couldn't cancel. No tracking # yet so I don't get why they couldn't have cancelled it. Sucks.

 

[MissUnique]

I'm in north Florida and they changed it to next day air so I would get it in time without me even asking. I would assume if you ordered early they will have a tracking number late tonight
And they said the same things to me when I called a week ago they just have to say that

Hey! You were so right, just got my tracking no. a few mins ago and it is already processed and on its way for tomorrow. So all those who pre ordered the 6s+ rose gold on the 12th from NY there is hope of a delivery tomorrow, unless you live in areas where Papal visited...I am so darn excited...

 

[JeanStoffel]

Called sprint and got a bull response about how my order will be delivered up to 4 weeks from Order and when I tried to ask the rep about why my upgrade is still pending she couldn't really explain why, why are reps so unhelpful

Sprint phone reps are not very reliable and not helpful. Chat support reps handle your inquiries way better based on my experience, it helps that you have the transcript of your conversation too. Have you tried entering your Sprint 9-digit account number in UPS Tracking by Reference?

 

[jfrias]

Ordered my 6S+ 128GB SG in the store on the 15th and received tracking information yesterday via email and my phone got to the store today. All the post about negative experience in the store with ordering I haven't not dealt with. My wife also pre-ordered hers (6S 64GB SG) as well as 3 family members of mine (6S 64GB SG, 6S Rose Gold 64GB and 6S 125GB SG) and all were received at the store today. It must help that I know the staff and asked constantly if the order was going through correctly. Good luck to all who have not received any tracking or notifications yet.

 

[jmantn]

Sprint phone reps are not very reliable and not helpful. Chat support reps handle your inquiries way better based on my experience, it helps that you have the transcript of your conversation too. Have you tried entering your Sprint 9-digit account number in UPS Tracking by Reference?

Chat support when accessed from the sprint.com/myorder is order support. You can also ask for that Dept when calling in (different department than telesales) and when I listed the steps I took to cancel my preorder and do a separate order this week the Order Support department was the only department that could assist me.

Just an FYI for everyone in the future order support is really the only department that can help

 

[Dany M]

How would I activate my new phone through sprint?

 

[serrenity20]

Sprint phone reps are not very reliable and not helpful. Chat support reps handle your inquiries way better based on my experience, it helps that you have the transcript of your conversation too. Have you tried entering your Sprint 9-digit account number in UPS Tracking by Reference?

I've tried and still nothing =(

 

[princess_parris]

When I ordered iPhone 5s at the store. My phone had came in but they didn't call me! I called to see if it was here and they said that they had it and just forgot to call me! They forgot to call me for one week. I was so mad because had I not called, I don't know if when they would have contacted me.

I chatted with a rep on sprint.com and apparently there's no record of my order because i did via the store. So i called the store and they just kept assuring me they would call when it's in. I may call every other day just to make sure they don't forget. They wouldn't give me any tracking info and just told me they would be getting shipments in daily. Time will tell!

Hopefully i don't wait to long! Finger crossed!!!!

 

[Blaqdymun]

My phone is NJ. that's right around the corner, arrived at 3.30 pm so I know it will be on the move some time tonight. It will be out for delivery tomorrow. I may have to leave work early to greet it
Tomorrow is gonna be one long work day (128 gigga Rose Gold 6s Plus)

 

[numb3rmonkey]

Actually got a track number this time. Space Gray 128GB 6s Plus. Yay.

 

[2coolFourschool]

I've pre ordered my iPhone 6s+ rose gold on the 16th, still waiting on my tracking number. Currently theres 6 ups planes heading towards Kentucky right now, hopefully i get my tracking number!!! Anyone on the same boat as i am?

 

[JeanStoffel]

How would I activate my new phone through sprint?

You can do it online at sprint.com/activate/ or you can call their Customer service hotline and follow the prompt to activate a new phone