Stainless Steel Space Black Shipping Status

[fireguy286]

I understand what you're saying, but the main point of my email to the executive team was that everyone had at least a 4-6 week estimate. I was just trying to figure out the cause for the delay for everyone who ordered that model.

I thought your email was fine (not that my opinion means anything....) I was referencing the other few comments and one that called out specifically spamming Tim.

Apple owes us nothing. They could ship every Sport watch ever and not owe us anything. They gave us a date, that's our date, it just sucks we're not first.

 

[Newtons Apple]

Have a bad feeling the DLC coating is taking too much time.

 

[dward85]

I thought your email was fine (not that my opinion means anything....) I was referencing the other few comments and one that called out specifically spamming Tim.

if you wanted to call my comment out specifically then you could quote me next time buddy.

 

[fireguy286]

if you wanted to call my comment out specifically then you could quote me next time buddy.

I could have, but even then my comment was a general PSA of sorts since that would be unfair to call any one person out. Frankly I also care too little to match names to posts. I read threads, share feedback.

 

[cmChimera]

couldnt agree more with this!

what say we all spam tim's email? maybe that will at least illicit a response of some kind?

That's childish.

 

[ShawnTXDFW]

I check every single day to see if there has been any changes. Nothing. While I do agree that this is the unicorn of AW's, in all it's pure beauty, I can't help but want it more and more every day. I look at pictures over and over again, just to remind of me what the watch looks like, and I just can't help but think "Man, this thing sure is going to look nice on my wrist. Compared to all the other AW's out there (other than edition's obviously) this one trumps most of them."

Like all of you, I do wish there was clarity as to why the delay. Be it whether it does take the longest to make, or they are just behind schedule, what ever it may be, I'm just asking for an answer, like everyone else. Just a little bit of clarity. Maybe an e-mail saying "We are working on your order..." I guess similar to the EOD's that has been on here. You would think that those that spend the most money on them might get better service in a way. But from what I gather, that's just not the case. I'll give it till next week just to see where we stand. By then, I'm hoping we get some kind of answer(s) as to what's going on with our watches. We are a small but unique group. I will keep any of you updated if there are any changes on my end.

-Shawn

 

[DiddlyDo]

I get the frustration, clearly, but you folks are coming off as whiners. Have to be realistic. We all accepted the preorder with a delivery date that's still 2 weeks away from now in black and white. ANYTHING earlier is just a bonus. We knew damn well odds were low for a stretch to launch day. Spamming the executive team because the luck didn't swing that way this time is silly.

I haven't spammed anyone, and I haven't really done much (if any) complaining in this forum. But I do understand the frustration folks are feeling. I would appreciate an official comment from Apple that expressly states that certain models were not available for delivery on 4/24. There have been articles and loads of anecdotal evidence that this is the case, but an admission from Apple would be better. Advance notice (prior to the start of the pre-order process on 4/10) would have been even better. Of course, that would have caused many people (not all) to order a difference configuration, which would have limited Apple's ability to forecast demand for the models that were not available on 4/24. There could be any number of reasons that Apple has not expressly stated that certain models were not immediately available, but I would not be surprised if Apple determined that the information regarding demand for specific models was more valuable than the goodwill that could have been created by being a bit more up front with customers.

 

[fireguy286]

I haven't spammed anyone, and I haven't really done much (if any) complaining in this forum. But I do understand the frustration folks are feeling. I would appreciate an official comment from Apple that expressly states that certain models were not available for delivery on 4/24.

But THEY DID! When you ordered they specifically said 4-6 weeks! LOL.

Why do they need to comment that it wasn't ready for 4/24, they were upfront this model wasn't ready, supplies were limited, they anticipated demand the best they could. We can all disagree with how they handled this botched launch. (It is.) But demanding answers for something you were never promised doesn't make sense to me. Apple rarely responds to or acknowledges rumors and running theories, why start now? That's not how Apple operates.

 

[bixizero]

I wouldn't even be worried about it if Apple didn't have a track record of total silence with product delays. Remember the White iPhone 4? This launch is reminding me more and more of that and it's concerning to say the least.. I guess my worry is out of place until the 24th (sigh)

Meanwhile everyone else is getting their watch and we have to wait a month with no communication from Apple.

----------

But THEY DID! When you ordered they specifically said 4-6 weeks! LOL.

Why do they need to comment that it wasn't ready for 4/24, they were upfront this model wasn't ready, supplies were limited, they anticipated demand the best they could. We can all disagree with how they handled this botched launch. (It is.) But demanding answers for something you were never promised doesn't make sense to me. Apple rarely responds to or acknowledges rumors and running theories, why start now? That's not how Apple operates.

I think it's concerning so many because many other people had a similar ship date and they are all getting their watches tomorrow, where as the people who paid a premium are hung out to dry with no communication from Apple.

 

[fireguy286]

I think it's concerning so many because many other people had a similar ship date and they are all getting their watches tomorrow, where as the people who paid a premium are hung out to dry with no communication from Apple.

Each order is its own. It's as good as complaining they are shipping new macbooks and not our watch. No one is hung out to dry when Apple has not yet failed to uphold their expected ship date to us yet that still weeks away technically.

What's happening is patience is running out, so we want to blame, point fingers, have answers that fill the psychological void. But boiled down...there are none, and really none are needed, yet. That EOD seems to have gone out to people with the 4/24-5/8 window that didn't ship yet...because they are owed something.

NONE of that excuses Apple's fumbling this in to their worst product launch ever.

 

[ZPr13st]

More peasant watches are getting shipment notifications - even ones who received this "EOD" yesterday.

 

[DiddlyDo]

But THEY DID! When you ordered they specifically said 4-6 weeks! LOL.

I wonder if you really laughed out loud. No sense in being condescending. On top of that, your comment is inaccurate. It would only be correct if I could confirm that the very first person who ordered a SS SB was provided with a 4-6 week delivery window. As I said, that appears to be the case, but it would be appreciated if Apple would admit that was the case. Would that get me my watch any quicker? No. But then (as you can verify) I have not been ranting all over the forum that I should be getting my watch tomorrow. What's wrong with wanting some info/accountability from Apple?

As far as what I was promised - we were told we could preorder a watch on 4/10 for the 4/24 launch. Does that equate to a promise from Apple that every configuration would be available on 4/24? No. But it implies it. And contrary to your comments, I haven't "demanded" anything. All I'm saying is it would have been nice to get more info up front. .

 

[cmChimera]

I wouldn't even be worried about it if Apple didn't have a track record of total silence with product delays. Remember the White iPhone 4? This launch is reminding me more and more of that and it's concerning to say the least.. I guess my worry is out of place until the 24th (sigh)

Meanwhile everyone else is getting their watch and we have to wait a month with no communication from Apple.

----------



I think it's concerning so many because many other people had a similar ship date and they are all getting their watches tomorrow, where as the people who paid a premium are hung out to dry with no communication from Apple.

You didn't pay a premium for faster shipping. You paid a premium for premium materials that TAKE LONGER TO PRODUCE.

There's a stark difference between HOPING your watch comes early, and EXPECTING it to come on launch day. This particular model was never promised to be available at launch. It just wasn't. You can feel that Apple should have had some available for launch and that's fine. But the fact is that they didn't and they were up front about it. So they don't need to explain why it's not available for launch, or why it's taking so long, because we are three weeks from when they said this watch would start to be delivered. They're on schedule. They're not late.

Don't get me wrong. I've been dying of hype for this Watch since September, so having to wait longer than the 24th sucks, but let's not be a bunch of whiners.

 

[fireguy286]

You didn't pay a premium for faster shipping. You paid a premium for premium materials that TAKE LONGER TO PRODUCE.

There's a stark difference between HOPING your watch comes early, and EXPECTING it to come on launch day. This particular model was never promised to be available at launch. It just wasn't. You can feel that Apple should have had some available for launch and that's fine. But the fact is that they didn't and they were up front about it. So they don't need to explain why it's not available for launch, or why it's taking so long, because we are three weeks from when they said this watch would start to be delivered. They're on schedule. They're not late.

Don't get me wrong. I've been dying of hype for this Watch since September, so having to wait longer than the 24th sucks, but let's not be a bunch of whiners.

Spot on.

 

[H3rman]

I think it's concerning so many because many other people had a similar ship date and they are all getting their watches tomorrow, where as the people who paid a premium are hung out to dry with no communication from Apple.

The people getting them early are the ones who ordered the most popular models. Think about this from a logical standpoint.

If you have an order for 74,581 sports, 18,274 SS (say 500 of this are the SS Space Black) and 4,684 Editions then the logical thing to do is focus effort on the sports first and foremost.

Not only that, but also, when companies like Apple start a production run for the 74,581 sport pre-orders they are not going to make exactly 74,581 watches. They will round up to the next "batch size", so for example they might throw out 80,000 sport models in 1 single go which means some of the late orders get theirs early.

People who ordered from the smaller batches (like our 500 watches in the example above) will come last in terms of manufacture.

With the sport they are chucking out just 1 SKU in 2 sizes (ignoring the SG), so they can make millions of them, slap on any band, pack it up and off it goes. With our watches there is no other watch in the line like it. Yes the link is the SB's baby brother, but the SB has to get the DLC applied which is an additional step which only our watches go through. This means production takes longer.

Everyone is talking about production issues, etc. who said there are any issues. Just more likely that logistically speaking and from an engineering standpoint it makes sense to focus on the smaller orders of these more difficult to make watches after the bulk of pre-orders have shifted.

 

[fireguy286]

I wonder if you really laughed out loud. No sense in being condescending. On top of that, your comment is inaccurate. It would only be correct if I could confirm that the very first person who ordered a SS SB was provided with a 4-6 week delivery window. As I said, that appears to be the case, but it would be appreciated if Apple would admit that was the case. Would that get me my watch any quicker? No. But then (as you can verify) I have not been ranting all over the forum that I should be getting my watch tomorrow. What's wrong with wanting some info/accountability from Apple?

As far as what I was promised - we were told we could preorder a watch on 4/10 for the 4/24 launch. Does that equate to a promise from Apple that every configuration would be available on 4/24? No. But it implies it. And contrary to your comments, I haven't "demanded" anything. All I'm saying is it would have been nice to get more info up front. .

All you are promised is what you were shown in checkout and confirmed in your email. Anything else is a bunch of wishes and feel betters that aren't owed to you and are irrelevant to receiving your watch earlier. You accepted the order delivery time when you checked out, that is what Apple is accountable to. How Apple promoted it is meaningless, 4/24 is the launch of the product, same for iPhone launches, just not yours specifically.

 

[bushman4]

Not yet. Msybe next week we see some movement
I don't think Apple anticipated that this model would be s seller

 

[ZPr13st]

The people getting them early are the ones who ordered the most popular models. Think about this from a logical standpoint.

If you have an order for 74,581 sports, 18,274 SS (say 500 of this are the SS Space Black) and 4,684 Editions then the logical thing to do is focus effort on the sports first and foremost.

Not only that, but also, when companies like Apple start a production run for the 74,581 sport pre-orders they are not going to make exactly 74,581 watches. They will round up to the next "batch size", so for example they might throw out 80,000 sport models in 1 single go which means some of the late orders get theirs early.

People who ordered from the smaller batches (like our 500 watches in the example above) will come last in terms of manufacture.

With the sport they are chucking out just 1 SKU in 2 sizes (ignoring the SG), so they can make millions of them, slap on any band, pack it up and off it goes. With our watches there is no other watch in the line like it. Yes the link is the SB's baby brother, but the SB has to get the DLC applied which is an additional step which only our watches go through. This means production takes longer.

Everyone is talking about production issues, etc. who said there are any issues. Just more likely that logistically speaking and from an engineering standpoint it makes sense to focus on the smaller orders of these more difficult to make watches after the bulk of pre-orders have shifted.

But if its so easy to make a sport and slap a plastic band on - wouldn't it make sense to work on the orders that take the longest first? If they can spam out peasant watches so fast and all.

 

[DiddlyDo]

All you are promised is what you were shown in checkout and confirmed in your email. Anything else is a bunch of wishes and feel betters that aren't owed to you and are irrelevant to receiving your watch earlier. You accepted the order delivery time when you checked out. How Apple promoted it is meaningless, same for iPhone launches.

You're ability to quote a comment and then responsd indignantly with complete non sequitors is amazing to behold. I've never claimed I was promised anything. And I think I've been clear that all I want now is a statement from Apple that would make me feel better. It's called customer service. Are they obligated to do that? No. You (and others) may believe it's unnecessary - good for you. I would appreciate a statement, and that isn't whining or demanding.

As an aside, for someone who has stated that Apple fumbled this launch, you're very quick to pounce on others who think this launch wasn't handled well. I won't assume to speak for others, but my comments haven't been intentionally inflammatory or overly critical. I would have apprecaited a heads up that certain models wouldn't be available on 4/24. I'm not sure I would have changed a thing (I've never threatened to cancel my order), but I would have appreciated the option - and a company like Apple knows that - they just chose not to do it. It's their right. It's my right to believe that wasn't the best move for customers.

 

[bixizero]

The people getting them early are the ones who ordered the most popular models. Think about this from a logical standpoint.

If you have an order for 74,581 sports, 18,274 SS (say 500 of this are the SS Space Black) and 4,684 Editions then the logical thing to do is focus effort on the sports first and foremost.

Not only that, but also, when companies like Apple start a production run for the 74,581 sport pre-orders they are not going to make exactly 74,581 watches. They will round up to the next "batch size", so for example they might throw out 80,000 sport models in 1 single go which means some of the late orders get theirs early.

People who ordered from the smaller batches (like our 500 watches in the example above) will come last in terms of manufacture.

With the sport they are chucking out just 1 SKU in 2 sizes (ignoring the SG), so they can make millions of them, slap on any band, pack it up and off it goes. With our watches there is no other watch in the line like it. Yes the link is the SB's baby brother, but the SB has to get the DLC applied which is an additional step which only our watches go through. This means production takes longer.

Everyone is talking about production issues, etc. who said there are any issues. Just more likely that logistically speaking and from an engineering standpoint it makes sense to focus on the smaller orders of these more difficult to make watches after the bulk of pre-orders have shifted.

That makes sense. I guess it just sucks to feel left out of a product launch like this. The lack of retail launch isn't helping, either. Just an all around muddy launch that could be fixed with a little communication. Even an "EoD" with a reassurance of date, or something would be better than nothing at this point.

 

[adamjackson]

With our watches there is no other watch in the line like it. Yes the link is the SB's baby brother, but the SB has to get the DLC applied which is an additional step which only our watches go through. This means production takes longer.

I wouldn't assume production takes longer on Space Black SS but it's not a bad assumption considering they opened the gates w/ 4-6 week ETA.

however, your comment is one of the reasons I bought this model. I can't afford Edition and I would guess that among the Apple Watch models, there are going to be less of Space Black SS than any other watch out there (even Edition models) and for that, I like the exclusivity of it. You can't just buy the Black link bracelet or the Black SS separately.

I don't mind waiting for that extra finish.

Also, what is with all the "peasant" talk?! I know plenty of people who make loads more than I do (as in 10-20 times what I earn) who wouldn't spent £950 on any smart watch even though they make that in less than a day!

Agreed. We all have hobbies and for the same reason that I don't need the discreet graphics in my retina MBP, I got them anyway but I'm not dropping 2 grand on a suit. We have priorities and I'd actually say that most people are very smart to spend as little as possible on Apple Watch given the traditional apple upgrade model of 18-24 months for tech like this. I can't afford to drop $1100 every 24 months on a watch. Some people can and are being smart with their money by spending the least possible. features are identical across the line from $350 - $17K

 

[H3rman]

But if its so easy to make a sport and slap a plastic band on - wouldn't it make sense to work on the orders that take the longest first? If they can spam out peasant watches so fast and all.

I think you need to take what I said with a grain of salt. Also, it not just about how fast they can get out a particular model, it comes down to demand for said model also. Greater demand means they will focus on those first.

Also, what is with all the "peasant" talk?! I know plenty of people who make loads more than I do (as in 10-20 times what I earn) who wouldn't spent £950 on any smart watch even though they make that in less than a day!

Don't judge a book by its cover and all that. Just because someone didn't spent mega bucks on a watch doesn't mean they couldn't afford it. Some of them could probably afford the most expensive editions, but just chose to spend that kind of money on other things instead of a bit of tech.

 

[Apollonian]

Stainless Steel Space Black Shipping Status

I think you need to take what I said with a grain of salt. Also, it not just about how fast they can get out a particular model, it comes down to demand for said model also. Greater demand means they will focus on those first.



Also, what is with all the "peasant" talk?! I know plenty of people who make loads more than I do (as in 10-20 times what I earn) who wouldn't spent £950 on any smart watch even though they make that in less than a day!



Don't judge a book by its cover and all that. Just because someone didn't spent mega bucks on a watch doesn't mean they couldn't afford it. Some of them could probably afford the most expensive editions, but just chose to spend that kind of money on other things instead of a bit of tech.

I think the peasant comment is a joke, we all know these aren't edition watches.

We clearly have a wait ahead of us but I bet it won't be May 13th before we see some ship.

 

[ZPr13st]

I think the peasant comment is a joke, we all know these aren't edition watches.

The Peasant comment I have been using is most certainly a joke with a hint of truth. I know of more people who cant afford the sport but bought it anyways because its the cheapest more than I know of people who could afford Links ++ but chose not to.

It just gives me a strange sense of satisfaction calling them Peasant watches simply because I am playing the role of the jealous bully because theirs are getting movement and ours are not.

 

[gecko20]

Hi, a person who has written an camplaine mail about the grey aluminium version to Tim Cook got called back toady. So perhabs the person in this forum who has written a mail will be call back tomorrow and get some infos ;-)