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Steve Jobs Acknowledges MobileMe Missteps
- Thread starter Apple Ink
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They won't publicly admit that the launch of mobile me was a problem. They will work every other angle of it they can
They were trying to do far too much at once. I am not sure why they thought they could pull it off. Anything of that scale always goes wrong 
MobileMe has a long ways to go. Its missing so many features of .Mac that it feels crippled. Unless Apple cleans it up, I may not renew it next year. Luckly, I started to reference my MobileMe picture gallery using my personal domain name (I have a rewrite rule). So, if the time comes it will be easy to move away.
I feel let down about MobileMe. There was supposed to be so much more. I really hope Google or Yahoo find a way to reproduce the push technology. However, I doubt Apple would allow them because they know a lot of people would bail on MobileMe. (Especially in its current form)
MobileMe has a long ways to go. Its missing so many features of .Mac that it feels crippled. Unless Apple cleans it up, I may not renew it next year. Luckly, I started to reference my MobileMe picture gallery using my personal domain name (I have a rewrite rule). So, if the time comes it will be easy to move away.
I feel let down about MobileMe. There was supposed to be so much more. I really hope Google or Yahoo find a way to reproduce the push technology. However, I doubt Apple would allow them because they know a lot of people would bail on MobileMe. (Especially in its current form)
Steve Jobs : "Its not good enough" !
http://arstechnica.com/journals/apple.ars/2008/08/04/steve-jobs-mobileme-not-up-to-apples-standards
Quote:
http://arstechnica.com/journals/apple.ars/2008/08/04/steve-jobs-mobileme-not-up-to-apples-standards
Quote:
I can't blame the employees for this one. I've had iTools, .Mac and MobileMe since it was launched and been dragged along with the service for 7 years waiting for this magical hosting service to happen.
Every year Steve gives me some glimmer of hope that the service will be outstanding, then bleh.
I'm still waiting. The only reason I stick with it is because one of the hiring managers from my job was impressed that I had a .Mac account, and I don't want to go through the pain of changing my email address again.
Every year Steve gives me some glimmer of hope that the service will be outstanding, then bleh.
I'm still waiting. The only reason I stick with it is because one of the hiring managers from my job was impressed that I had a .Mac account, and I don't want to go through the pain of changing my email address again.
I distinctly remember...
I distinctly remember Steve Jobs saying (during his keynote, regarding MobileMe): "This time, I think we got it right"...
This, in and of itself, was admission that Apple knew .Mac never really "Got it right". They got it very wrong. Any former .Mac user knows that... Yet they still charged full price for that service.
And now, once again, Steve Jobs himself admits that they really didn't get MobileMe right... Yet they still charge full price for this service.
Are we supposed to feel better because Apple keeps admitting that they can't "Get it Right"?
Are we supposed to be impressed because Steve wrote a letter and is now involved?
Are we supposed to be happy with a one-month extension for this half baked, under tested service?
Now, we are supposed to wait until the end of the year before they "Get it right"?
The end of the year is 5 months away...
I don't really care "who's heads roll" or "who reports to who"... That is Apple's problem, not mine.
I don't want or need anything free... I just want Apple to deliver on what it promises, on time. If Apple wants to play with the big boys they just need to "GET IT RIGHT".
I distinctly remember Steve Jobs saying (during his keynote, regarding MobileMe): "This time, I think we got it right"...
This, in and of itself, was admission that Apple knew .Mac never really "Got it right". They got it very wrong. Any former .Mac user knows that... Yet they still charged full price for that service.
And now, once again, Steve Jobs himself admits that they really didn't get MobileMe right... Yet they still charge full price for this service.
Are we supposed to feel better because Apple keeps admitting that they can't "Get it Right"?
Are we supposed to be impressed because Steve wrote a letter and is now involved?
Are we supposed to be happy with a one-month extension for this half baked, under tested service?
Now, we are supposed to wait until the end of the year before they "Get it right"?
The end of the year is 5 months away...
I don't really care "who's heads roll" or "who reports to who"... That is Apple's problem, not mine.
I don't want or need anything free... I just want Apple to deliver on what it promises, on time. If Apple wants to play with the big boys they just need to "GET IT RIGHT".
Apple's future is the multi-touch interface integrated within their OS.All that Apple cares about anymore, is that frickin phone
What is a better way than getting it going on the iPhone/Touch platform so as to not tarnish Mac OS X?
I've heard that before...maybe AA?
You know, Apple, Steve-- whoever...
You could have always rolled out MobileMe (gasp) before the 11th. Yeah, sure, you couldn't push to devices (from the Web), but you couldn't do that with dotMac anyway! Lets say, a week or two after the Keynote maybe. Or, I mean, they could have also held the WWDC keynote in July too.
Snow Leopard [Um, whenever]
iPhone OS 2.0 [July]
iPhone 3G [July]
MobileMe [July]
Push Notifications [September]
I know Apple is a really busy company these days, but who said they had to do it all? While I agree their products are great, I feel like they have been loosing focus over the past few years as they have moved away from just computers.
You could have always rolled out MobileMe (gasp) before the 11th. Yeah, sure, you couldn't push to devices (from the Web), but you couldn't do that with dotMac anyway! Lets say, a week or two after the Keynote maybe. Or, I mean, they could have also held the WWDC keynote in July too.
Snow Leopard [Um, whenever]
iPhone OS 2.0 [July]
iPhone 3G [July]
MobileMe [July]
Push Notifications [September]
I know Apple is a really busy company these days, but who said they had to do it all? While I agree their products are great, I feel like they have been loosing focus over the past few years as they have moved away from just computers.
All that Apple cares about anymore, is that frickin phone
Don
Obviously they don't give a damn about the iPhone. Firmware 2.0 is buggy as hell. 2.0.1 just killed all my apps. I have to do a restore every couple weeks and syncing takes forever...not to mention 3rd party apps crashing all the time. My MBP isn't nearly as buggy as my iPhone 3g...even with Leopard.
.....restoring and syncing right now.
I think I want to die.
MobileMe works pretty well for me. I love how everything is the same everywhere. iDisk is a joke though. I went to backup a couple gigabytes of iTunes song purchases and it said it would take 17 hours on a 10mbit internet connection. So I left it to go overnight and the next morning it had an error and had stopped uploading. I haven't messed with it since. It is pretty terrible.
arrg my push calender with my itouch still dosen´t work at all , no 15 min fetch , no 30 min fetch :no fetch at all unless I plug my device to my macbook for sync .
Saludos
my push calender with my itouch still dosen´t work at all , no 15 min fetch , no 30 min fetch :no fetch at all unless I plug my device to my macbook for sync .Saludos
Oh God, Apple "Geniuses" are worse than Geek Squad. It's like they train them to be the biggest *******s they can be (but every once in a while, you get a cool guy who actually helps you out).
Yeah - seeing that I just got mine back from a 10 day fix it job via warranty. Complete Nvida failure - which required a new motherboard among other things. There is definitely a problem here - there are threads of 100s of posts on Apples own site of people having the same problem right around the 1 year mark of their purchase (mine was within 2 days).
And dont even get me started on the extremely piss poor service I got at San Diego Fashion Valley store.
When I called to pick my computer up because DHL notified me it had been delivered 6 hours earlier they claimed they had no way to tell which box it was shipped in. Never mind the tracking number I used to find out when it was delivered that was printed on the DHL label on the box. Somehow 9 hours later a manager had no problem finding it when I called and told her about my experience (she even admitted they knew were it was the whole time). Sadly thats just the ending of a horable experiance. I dont have the time or energy to fill in what happened before it came back.
I purchased Apple Care over the phone last week and it took me over 2 hours of phone calls for a simple purchase of a warranty and they still somehow used the wrong serial number.
True, I have met one "genius" who was helpful and not a cocky arrogant SOB. IF anyone has ever seen the movie "Pirates of Silicon Valley" they probably show it to the geniuses and say now you have to act like steve did in this scene.
@Macduke & Sushi-
Look at WWDC, all that they talked about was the frickin iPhone, and MobileMe (iPhone extension in essence). Not a damn thing about the Mac was said at WWDC sans Snow Leopard (whoopee). The future of Apple is the Mac and OS X, not iPhone OS/MultiTouch. I for one will not be touching my iMacs screen or any other screen to control my computer. If I was an investor, I would be really pissed right now. Steve is going against what he said when he came back to Apple "we're going to focus on the Mac". Apple is making really stupid mistakes. Leopard wouldn't have been delayed if the iPhone hadn't been the most important thing, and it probably wouldn't have sucked out of the box, but no because of the iPhone, we are getting major updates almost monthly now, and we're going to be charged for what Leopard was promised to be back MWSF/WWDC 05,06, and 07.
Don
Basically I pay $99 a year to keep contacts+addresses in sync between two accounts on my iMac and one account on my MacBook.
I really don't feel like this capability is worth the $500 over the 5 years I plan to own this hardware. However, is there really any other option? I saw a stand alone app a while back (name escapes me) but when I researched it, people were talking about a bunch of problems with it. For the most part, MobileMe *does* work for the little bit I use it for.
I really don't feel like this capability is worth the $500 over the 5 years I plan to own this hardware. However, is there really any other option? I saw a stand alone app a while back (name escapes me) but when I researched it, people were talking about a bunch of problems with it. For the most part, MobileMe *does* work for the little bit I use it for.
All you have done is to prove that people love to complain and pontificate, as if they could do a better job running Apple, or writing software, or engineering electronics, or are better marketing gurus, ect... ad nausia and to prove that all software gets better over time.
MobileMe: is Apple becoming dishonest?
As everybody knows, MobileMe (and iPhone 2.0) is full of bugs:
- no Internet Explorer support (They have to hire Tantek Celik!)
- no sync of a Mac address book with parent groups
- no push
- lost of emails
- .../...
Yesterday, Apple refused to accept my regular cancellation pretexting that I paid with my Visa on the Apple Store and not on MobileMe...
With all the iPhone 2.0 and MobileMe bugs/problems, is Apple becoming crazy?
Regards,
PS My cancellation was made within 45 days of being charged for my subscription.
20/06/2008: I pre-order on Apple Store; 14/07/2008: I have been charged 27/07/2007: I cancelled
As everybody knows, MobileMe (and iPhone 2.0) is full of bugs:
- no Internet Explorer support (They have to hire Tantek Celik!)
- no sync of a Mac address book with parent groups
- no push
- lost of emails
- .../...
Yesterday, Apple refused to accept my regular cancellation pretexting that I paid with my Visa on the Apple Store and not on MobileMe...
With all the iPhone 2.0 and MobileMe bugs/problems, is Apple becoming crazy?
Regards,
PS My cancellation was made within 45 days of being charged for my subscription.
20/06/2008: I pre-order on Apple Store; 14/07/2008: I have been charged 27/07/2007: I cancelled
I know this mess of a launch angered quite a few people (it made me seriously question their ability to handle internet services) but do you really need to post the same post repeatedly in the same thread. I mean, come on. If you don't want to look like a robot at least change some of the wording.
That is exactly what I thought. Did the David G get fired? Why isn't the status updated? It as if as soon as Steve turned his iBack the guy went back to playing internet poker or surfing the web.
It also sounded like heads rolled with the reorganization.
You seriously think that a company like Apple, so well versed with the ways of secrecy, would let something this big out BY MISTAKE?
This is all a stunt to inform the World.... or at least to those who care and are bothered by it!
Oh... come on! SJ feeds his own company with fake iPhones and follows a distributive pattern (Hardware only gets to see the PCB and Software only gets to see the screen and design only ever gets to see the casing!)
I have to agree that this is most likely an intentional leak. Similar to the "off the record" interview about Job's health.
