There is none. That is why most users are so upset right now, we have no clue if they are working on it or not. The Apple support supervisor I spoke to yesterday said they had been receiving calls on the issue all day, and that they are working on a fix. However, others have reported they were told differently, and to simply hold it differently.
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Steve Jobs denies iP4 reception issues!
- Thread starter rfbandit
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There is none. That is why most users are so upset right now, we have no clue if they are working on it or not. The Apple support supervisor I spoke to yesterday said they had been receiving calls on the issue all day, and that they are working on a fix. However, others have reported they were told differently, and to simply hold it differently.
Even better. One can argue that this is a none issue and can be easily remedied by buying a bumper or something else but once/if Apple looses the lawsuit he/she can reap the rewards anyways
That's kinda what I thought. One article I read, did say that the "all phones do this" email is the de facto official stance, and it does seem, according to posts, that more and more reps are adopting this.
Some people on here are stating their phones are "flawless", with zero reception issues, dropped calls, etc. regardless of how the phone is held. So, does that mean those of us experiencing these problems have flawed or defective phones?
Not trying to be funny. If some of you truly have phones without any of these reception issues, then maybe there was a bad batch or couple of batches. It seems to me this is either a design/software flaw that affects everyone, or a lot of us have just received defective phones and deserve exchanges. I just want to know which one it is. Some on here are adamant this is a "minor" or "non" issue, but those of us experiencing it can promise you that it is a huge problem.
My guess would be it is a software issue, something with designating the correct cell tower. Hardware just doesn't make sense, unless we all really did just receive defective phones.
Not trying to be funny. If some of you truly have phones without any of these reception issues, then maybe there was a bad batch or couple of batches. It seems to me this is either a design/software flaw that affects everyone, or a lot of us have just received defective phones and deserve exchanges. I just want to know which one it is. Some on here are adamant this is a "minor" or "non" issue, but those of us experiencing it can promise you that it is a huge problem.
My guess would be it is a software issue, something with designating the correct cell tower. Hardware just doesn't make sense, unless we all really did just receive defective phones.
You just have to account for the other variables, one being the cell tower location and integrity of the network in a particular area. Just to name a couple. These things affect not only the presence of the problem, but it's severity.
No I think you are on the same page he was just saying that all phones have the defect, just not all phones are in locations where the defect manifests itself.
Again, if I lived just 5 miles to the north I would have a 5 bar signal all the time no matter what I did - the towers are so thick there the phone doesn't even need an antenna to get a great signal. That just means the defect is masked however, not that it doesn't exist. And so it is for many users in high coverage areas all the time.
I can't explain any of that, I can only speculate.
I wasn't trying to promote one view over the next. I'm saying that, because of the variables, we don't know for sure whether or not some phones are truly "flawless" as some people claim.
In as these uncontrolled experiments people are doing, has there been a side-by-side comparison between iPhone 4s in the same location, by the same person using one phone with the problem and one without?
As a previous iPhone 3GS owner who upgraded to the new iPhone 4 I can state as true fact that there is a problem with iPhone 4. Dropped call after drop called keeps happening. It ain't the network. It is the phone. Apple must fix this or I want a refund plain and simple. For them not to acknowledge the problem is ridiculous. It is real and quite annoying. I plan on getting a case but most manufacturers don't even have accessories out yet for this phone. I don't want the bumper. So here I wait for a fix or a decent case for my phone. How could this happen? Do they test their iPhones in cases? WTF?
14 pages in and no one has yet been able to show 2 iPhone 4s responding differently (1 with problem, 1 without) in the same location...
https://forums.macrumors.com/threads/952387/
Yes, i can short out the antennae if i place a sweaty finger over the contacts - but you know what? Now that i know that - I don't.
I bought a 3g case for a couple of quid that got delayed and arrived the same day as my 4 and 3rd party bumpers are about a fiver.
Seriously - look long and hard in the mirror before supporting frivolous scamming by law firms.
Do you sue Lem Motlow if you get a sore head after a night on the jack daniels?
Do you sue corvette if you flip out on a corner in the wet when you stamp on the throttle?
Do you sue god if you get cold when it snows?
Fun toys have their drawbacks.
If you know them, and know how to avoid them - Do it.
I bought a 3g case for a couple of quid that got delayed and arrived the same day as my 4 and 3rd party bumpers are about a fiver.
Seriously - look long and hard in the mirror before supporting frivolous scamming by law firms.
Do you sue Lem Motlow if you get a sore head after a night on the jack daniels?
Do you sue corvette if you flip out on a corner in the wet when you stamp on the throttle?
Do you sue god if you get cold when it snows?
Fun toys have their drawbacks.
If you know them, and know how to avoid them - Do it.
I don't consider holding the product in my hand to be an "avoidable drawback".
Pretty sane statement to me.
Lose 30 dollars, or lose 300 dollars + cost of service to AT&T for two years.
Hmm.
Good choice!
Well isn't that more advice for the manufacturer - if you know that the way people hold their phones avoid designing then so those hands could short the antenna?
Again, the ads SHOW people holding their phones in the way that shorts out the antennas - you are really saying its the customers fault that the phone was so poorly designed it can't even be used the way its advertised?
Well, there was actually a post where someone showed 3 or more working and 3 or more not working in the same location. Don't ask me for the link; these threads are so full of junk I'd never find it again. All I know is the poster got accused of being drunk at a party, so how could he know if the test was accurate or some such nonsense.
What about my hand on the iPhone 4 @ 0 bars with a bumper on it? Is my bumper sweaty? LOL get real.
I'm not going to commend on whether or not the issue is actually "shorting it out", but when I hold the phone in my left hand I cover the gap in the case.
You are talking about a problem I am unfamiliar with.
Hey - its the cutting edge of tech.
If you can't be patient - buy a 3gs - awesome phone
There is a point where taking adverts literally becomes pedantry.
Then don't hold it like that.
I am with Steve on this one. New designs are always experimental.
Cut them some slack or buy a 3GS
Actually I paid $699 so my restocking fee is high. Further, I shouldn't have to pay a dime to restock it. If I bought a car that, due to a design flaw, lost power whenever I turned left, you can bet I wouldn't have to pay to return it. Apple shouldn't make a profit on their ineptitude.