Thought you have a point, this will cause end-user confusion and
does not want to confuse the end-user. It's trying to cater to them so they buy more
hardware. A few years ago, when the
store was opening in locations outside the U.S.A.,
customers would come in the store with they MacBooks (PowerBooks), iMac, etc and state that the computer was not working with the ext device they had. The reason was that these customers were damaging or breaking the ports on the Mac hardware by forcefully trying to make the plugs fit, even though the wrong end was incorrectly being plugged into the Mac.
Again many people would not have this problem, however there is a quite a margin of customers who makes this common mistake.
What you are recommending
do similar to what HP has done does not fair well. It will simply cause more confusion and more costly repairs for
and its customers. In the end those customers will be angered that
did not make it simple and give a negative user rating. And
loves all the positive feedback it can acquire.
