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Stuck in processing limbo? Sulk here.

SG 42mm
ordered at 3:02
confirmation email at 3:04.
No charge
In processing
Shipping to Ohio
4/24-5/8

Now, the same thing happened with my iPhone 6. I don't believe I saw ANY change from processing until Thursday and got it Friday. This was most likely because it came from a hub in PA and it only needs 1 day to get to me which could be the case for a lot of people which would be why nothing is showing besides processing.

If you were charged and it rolled off then no worries. That was just a pre auth. for the amount, they will charge it again when its time.
 
wesk702 said:
Please, no success stories here. Only posts about how you're stuck in processing so at least I know others share my pain.

*Extra credit if you don't have any pending charges.

**Bonus points if you can't get the UPS tracking to work either.

***Legend status, if your wife's watch is coming before yours and you ordered yours first:(
Click to expand...

What if I'm the wife and I ordered my own watch @ 3am and my husband isn't even getting one? How many points do I get?
 
paapplefan said:
stuck too - same 42 Sport Grey, in the "first" shipping group. What's the drop dead time for seeing "preparing for shipping", to get the watch Friday? Would have to be today right?
Click to expand...

Not at all. I went straight from "Processing" to "Shipped" on an iPhone order, the night before I got it.
 
wesk702 said:
None if you are getting it on time. If not than bonus points.
Click to expand...

38mm space gray order confirmation & 3:03am. Still processing. No pending charges and nothing showing in UPS my choice. A whole lot of....crickets.

Dub1ous said:
I think that's a success story, if yours is on time. ;)

However, i suppose it's acceptable to sulk for your husband here.
Click to expand...

Why would I sulk for him, he doesn't even want one :rolleyes: he can come sulk for me!
 
rollerbones said:
SG 42mm
ordered at 3:02
confirmation email at 3:04.
No charge
In processing
Shipping to Ohio
4/24-5/8

Now, the same thing happened with my iPhone 6. I don't believe I saw ANY change from processing until Thursday and got it Friday. This was most likely because it came from a hub in PA and it only needs 1 day to get to me which could be the case for a lot of people which would be why nothing is showing besides processing.

If you were charged and it rolled off then no worries. That was just a pre auth. for the amount, they will charge it again when its time.
Click to expand...

I'm in the same exact situation in Northeast Ohio. Same order time too lol
 
wesk702 said:
Please, no success stories here. Only posts about how you're stuck in processing so at least I know others share my pain.

*Extra credit if you don't have any pending charges.

**Bonus points if you can't get the UPS tracking to work either.

***Legend status, if your wife's watch is coming before yours and you ordered yours first:(
Click to expand...

My order went to Preparing for Shipment on Monday, AMEX was charged Monday, but cant find anything for the past 2 days in UPS like everyone else. ITS NOT FAIR!! lol
 
mercurie said:
38mm space gray order confirmation & 3:03am. Still processing. No pending charges and nothing showing in UPS my choice. A whole lot of....crickets.



Why would I sulk for him, he doesn't even want one :rolleyes: he can come sulk for me!
Click to expand...

Ha, oh wow. My reading comprehension completely failed me on your post. Might be time for another cup of coffee.

Well then, welcome to the sulking thread. :)
 
3square said:
*****RANT*******
i really think apple f**ed up big time with this "launch". i'm not talking about pre-order dates getting kicked back so far and so soon on the 10th. Not even upset about the odd delivery windows 4/24 - 5/8 either.

It is the fact that there are mixed amount of people getting charged/order-updates from apple. Before everyone grabs the pitchfork and torches on me, let me explain my reasoning.
This is valid, from a customer relationship stand point. This is the same if it's a $400+ watch, $26k car or even a $10 charger from amazon. Good customer service is simply good communication with your customer. They paid for your goods, they need to know where their money went in a timely manner.
*pointing* at the delivery window, Yes i know :mad: But why are mixed amount of people getting updates? even people with JUNE delivery are getting updated to "preparing for shipments". Also there's the PR doublespeak from Angela Ahrendts comment's "The great news is from anyone who did pre-order, they'll start getting their orders this Friday". There's the back tracking by removing the launch date from their website.

Yes supply constraint, too many SKU's configuration or obviously high-demand…etc. etc. Fine, set up multiple "launches" to pre-order with clear and firm dates. Clear communication is key, not hide behind the blah blah to blah date range promises. Last time i checked they are the highest grossing company in history, not some kickstarter project that runs on hope and promises.

all of this is grinding my hopes down :( as a long time apple customer, this has been a really bad launch.
*****END RANT*******
Click to expand...

I actually can't agree with much of this, if any of it.

I had a shipping range of 4/24-5/8 when I ordered. My card was charged on Monday and my status went to "Preparing to Ship" with the same date range. I don't have tracking from UPS.

However, the charge is still in pending status on my Amex so as far as that goes it could still fall off. Until it goes from pending to a processed charge, I haven't actually paid for any goods. I can't speak to anyone else's experience, just mine. If you have actually been charged, and you haven't received a shipping notice, then that is grounds to be upset. That's actually not allowed by most banks, you are not supposed to be charged until the goods are shipped. In that case, you would have recourse to contest those charges, although my bank prefers that you wait at least 10 days from the time of the charge until you file a claim.

As for how the pre-order and launch is being run in general, except for no stock in stores on Friday and the two week pre-order that has turned into an indefinite online orders only, it feels like every other pre-order/launch I've ever participated in. That includes every iPhone/iPhone s model except for the original, and a new mac book pro 18 months ago. Am I frustrated? You bet, but simply because I'm an instant gratification personality and pre-orders always make me nuts. I don't think this launch heralds a new "era at Apple". Seems like a lot of the same old to me.
 
GrimmsGirl said:
I actually can't agree with much of this, if any of it.

I had a shipping range of 4/24-5/8 when I ordered. My card was charged on Monday and my status went to "Preparing to Ship" with the same date range. I don't have tracking from UPS.

However, the charge is still in pending status on my Amex so as far as that goes it could still fall off.
Click to expand...

I just checked my AMEX card, when I pre ordered it had the hold then it dropped off, then Monday night when my status changed to preparing for shipment my AMEX was charged again, but on my AMEX app it shows as pending :(
 
However, the charge is still in pending status on my Amex so as far as that goes it could still fall off. Until it goes from pending to a processed charge, I haven't actually paid for any goods. I can't speak to anyone else's experience, just mine. If you have actually been charged, and you haven't received a shipping notice, then that is grounds to be upset. That's actually not allowed by most banks, you are not supposed to be charged until the goods are shipped. In that case, you would have recourse to contest those charges, although my bank prefers that you wait at least 10 days from the time of the charge until you file a claim.
Click to expand...

i think you're nit-picking the details in my rant. Yes i haven't been charged, and despite everything i am still very well intend on my purchase. I am still a customer, whether you want to be technical about it. I should still deserve good customer service.

As for how the pre-order and launch is being run in general, except for no stock in stores on Friday and the two week pre-order that has turned into an indefinite online orders only, it feels like every other pre-order/launch I've ever participated in. That includes every iPhone/iPhone s model except for the original, and a new mac book pro 18 months ago. Am I frustrated? You bet, but simply because I'm an instant gratification personality and pre-orders always make me nuts. I don't think this launch heralds a new "era at Apple". Seems like a lot of the same old to me.
Click to expand...

I highly doubt this is the same old pre-order. Many have voiced their valid reasoning that this is not the same old.

as you have also mentioned that fact
except for no stock in stores on Friday and the two week pre-order that has turned into an indefinite online orders only
Click to expand...
 
42mm Space Gray Sport with black sport band
Received confirmation email at 3:04am
Estimated Delivery: 4/24 - 5/8
Michigan

No charge to bank account
Still processing
 
42mm Sport - SG
Ordered ~12:01PST
Email ~12:03PST
4/24-5/8
Still processing
No CC Charge
San Diego, CA
 
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wesk702 said:
Please, no success stories here. Only posts about how you're stuck in processing so at least I know others share my pain.

*Extra credit if you don't have any pending charges.

**Bonus points if you can't get the UPS tracking to work either.

***Legend status, if your wife's watch is coming before yours and you ordered yours first:(
Click to expand...

Yes...guess I am wearing a blue watch till my black one comes in.....yet another hand me down
 
wesk702 said:
Please, no success stories here. Only posts about how you're stuck in processing so at least I know others share my pain.

*Extra credit if you don't have any pending charges.

**Bonus points if you can't get the UPS tracking to work either.

***Legend status, if your wife's watch is coming before yours and you ordered yours first:(
Click to expand...

Legend status here :(
 
3:04AM confirmation...

no credit card charge, no change in status, no love. Wife's watch is in 'July' however, so it could be worse.
 
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