There are a ton of them, just not in the US, that's why this survey has a terminal design fault.
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I forgot, no iP4S access on T-mobile yet, in the US?
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Survey Finds 96% of Customers Satisfied with iPhone 4S
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There are a ton of them, just not in the US, that's why this survey has a terminal design fault.
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I forgot, no iP4S access on T-mobile yet, in the US?
Well, yes, I know there are a lot outside the US. I didn't clarify that.
I don't think there are many 4S on T-Mobile yet, but I really couldn't say. Doubtful that any were among the sample though.
I still don't get your point.
It would be weird to survey iPhone 4s consumer satisfaction among people who don't own one, IMHO.
Really, this survey is only accurate for the constraints of the sample. You can't say it represents all iPhone 4S users, but you can probably say that roughly 96% of 4S users on either AT&T, Sprint, or Verizon are satisfied.
right. You can't reasonably rate something for which you have no experience. No research company would include non-4S owners in the sample as it makes no sense.
To clarify: They probably state that it's a survey of owners. That right there makes it clear what they are attempting to say.
sure, but one can do market analysis.
in essence, the survey is significantly biased, because everyone on the three major networks is still currently paying for the phone/service combination while participating in the survey. the optimal design would be to assay the participants after they've completed the contract and therefore are no longer inherently biased toward the affirmative.
This is the only accurate statement I've seen in the discussion of sample size.
The other issue is that you can't say that 96% is up from 93%. It's close enough that it's almost certainly not a statistically significant increase. iPhone 4S users are just as satisfied as iPhone 4 users. That's all you can really say from these numbers.
I'm not sure I follow. Why would anyone be biased in the affirmative just because they are under contract? I've heard people under contract before who hate their phones.
And looking at the numbers, that is correct. In either case, the confidence levels have an interval that include 93% as part of the range of people they are sure are satisfied with the phone.
because there is a significant psychological component that resists being dismissive of something that one is currently paying for and must continue to pay for.
in essence, you need a control group that uses the iP4S on the same networks with prepaid (PAYG in the US) service. those ranges would be significantly lower than those provided here.
I'm more than satisfied with mine
Ditto. The only thing I miss about my Droid X is the google Nav app and the larger screen. That aside, this phone is perfect for me.
Actually you can determine the probability of those ranges being significantly different (to whatever extent you desire), but we need more information than is currently provided.
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)
I see your point but I don't think you can draw that conclusion. This would assume that people feel emotionally married to the service they're using, like brand loyalty of a sort. I'm not convinced that's the case. I don't think someone would defend the company they are under contract with as much as they would simply defend their own decision for the information they had on hand at the time and feel misled by said company.
People won't refuse to answer in the negative unless under duress, generally.
acidfast7 said:
I see your point but I don't think you can draw that conclusion. This would assume that people feel emotionally married to the service they're using, like brand loyalty of a sort. I'm not convinced that's the case. I don't think someone would defend the company they are under contract with as much as they would simply defend their own decision for the information they had on hand at the time and feel misled by said company.
People won't refuse to answer in the negative unless under duress, generally.
Ok now I see your point.
However, it could as well be argued that the comfirmation bias is even stronger with someone who coughed up 650 bucks instead of 200, no?
Why do the pseudo-statisticians always come out when there are apple related surveys?
Do you people suppose that Apple sells as much as they do because people aren't satisfied?
Hilarious seeing people argue over confidence intervals and sample sizes without having any clue what they're talking about.
Do you people suppose that Apple sells as much as they do because people aren't satisfied?
Hilarious seeing people argue over confidence intervals and sample sizes without having any clue what they're talking about.