Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Survey Finds 96% of Customers Satisfied with iPhone 4S

It seems to me that attempting to argue with LTD about there even being an outside chance that an Apple product is anything less than perfect, the best, and clearly superior to any similar product in the known universe - is a lot like beating your head against a stone wall... it feels ssooo good when you stop. :D

Remember, surveying 200 people is just as good statistically as surveying 2000 people (according to LTD) - as long as the outcome is laudatory.:rolleyes:
 
Shrink said:
It seems to me that attempting to argue with LTD about there even being an outside chance that an Apple product is anything less than perfect, the best, and clearly superior to any similar product in the known universe - is a lot like beating your head against a stone wall... it feels ssooo good when you stop. :D

Remember, surveying 200 people is just as good statistically as surveying 2000 people (according to LTD) - as long as the outcome is laudatory.:rolleyes:
Click to expand...

What percentage of people do you think are satisfied with the iPhone4S? I'm just curious. You seem to be suggesting that this survey is so far off that its laughable or something.
 
I'm amazed at some of the Fandroids who haunt this forum.

Not only are they experts on international patent law, but they also seem to think they are qualified to pass judgement on statistical sample sizes too. Heavens, aren't we lucky to be blessed with their wisdom!

Assuming the population of iPhone 4S owners to be between 5 and ten million, a sample size of 200 suggests, at a confidence level of 95% (the standard in such surveys), a confidence interval of about 7.

If you don't know what those words and numbers mean, then you really have no business calling these results "crap."

But in any case, it seems unlikely that these results show that the iPhone 4S is disliked by the people who have got one.
 
acidfast7 said:
Let me know how well an iPhone4S without a contract works on AT&T, T-Mobile, Verizon or Sprint, i.e. the four large carriers in the US.
Click to expand...
I can't speak about the other carriers, but the iPhone 4S works great with the AT&T GoPhone SIM with the contract-free Pay As You Go service.

:)
 
Frozzie said:
I have seen people who switch from Android to iPhone but never someone who switched from iPhone to Android. I think it says a lot about iPhone itself :)
Click to expand...
It's comments like this that are totally irrelevant to the topic.

The gate swings both ways. Just because you've never seen it doesn't mean a thing. There's nothing scientific or quantifiable with what you have claimed. Some people move from iPhones to Android, and some move from Android to iPhones. It's a matter a personal preference.

What _is_ true is they are both very viable otherwise the market would have allowed one to die off. That has not happened and based on sales of each of the platforms, it's not about to anytime soon.

Besides why compare? It's just business. If you have to compare to "prove your choice of phone is the best, then you have issues of self confidence and a strong need for external validation.

So here, I will declare the iPhone the WINNER ... now feel better?

Me?

I use Android AND iPhone and enjoy them equally for their differences.

I don't _love_ any phone, I LOVE my wife. There's a hell of a difference between a warm vibrant human being, and a cold inanimate object.

A phone is nothing more than a temporary device that I will be replacing every year anyway. It's just not a big deal.
 
Shrink said:
It seems to me that attempting to argue with LTD about there even being an outside chance that an Apple product is anything less than perfect, the best, and clearly superior to any similar product in the known universe - is a lot like beating your head against a stone wall... it feels ssooo good when you stop. :D

Remember, surveying 200 people is just as good statistically as surveying 2000 people (according to LTD) - as long as the outcome is laudatory.:rolleyes:
Click to expand...

Uh . . . it's an iPhone. Remember the iPhone? So . . . take the iPhone 4, take what we know about the success of the iPhone 4 with consumers (heyyy, this one's easy!) now improve it, and by that I also mean throw in Siri.

Exactly what extra-planetary, mythical intellect do you need to tell you that this is probably a winning combination (kinda sorta like, what we've seen for the past 4 years)? What's going to magically change NOW? How would consumers suddenly *not* be overwhelmingly satisfied with the iPhone 4 (+ improvements + Siri, to make it an "S")?

Apple can barely keep up with demand, which hasn't abated since the launch. Does any of this ring a bell?

Duh . . .
 
Last edited:
*LTD* said:
Uh . . . it's an iPhone. Remember the iPhone? So . . . take the iPhone 4, take what we know about the success of the iPhone 4 with consumers (heyyy, this one's easy!) now improve it, and by that I also mean throw in Siri.

Exactly what extra-planetary, mythical intellect do you need to tell you that this is probably a winning combination (kinda sorta like, what we've seen for the past 4 years)?

Duh . . .
Click to expand...

Yeah apparently sometime between the iPhone4 and the 4s, Apple users suddenly became dissatisfied with the phone and this pollster happened to poll the 200 people who were satisfied that exist in the wild.

Even if the data is skewed because of sample size, it's funny that people seem to be implying that it's so skewed that it's false or couldn't be remotely true.
 
voonyx said:
What percentage of people do you think are satisfied with the iPhone4S? I'm just curious. You seem to be suggesting that this survey is so far off that its laughable or something.
Click to expand...
You are never going to get a straight answer from them. Also, if you call them on their behaviour, you are likely to get a warning for a moderator on here who is either a friend of that user or likes android themselves. I speak from recent experience. I never directly insulted the member, I just labelled their behaviour on this site and I got in trouble for it.

The best thing you can do is add the most annoying ones to your ignore list. If enough people do that they might eventually get the message and leave the site.
 
Didn't they sell 4 million units over the first weekend? And they only asked "over 200" people?

You'd think if you're going to put resources into doing a survey with the intention of publishing it, you'd go out and put some effort into getting a large survey sample. With 4 million sold over 1 weekend it wouldn't be hard....:confused:

Also, I wonder if last year's survey had the same number of people polled. Or if they asked the same exact people this year as they did last year. Or if those people were Apple employees. Wouldn't surprise me.
 
voonyx said:
What percentage of people do you think are satisfied with the iPhone4S? I'm just curious. You seem to be suggesting that this survey is so far off that its laughable or something.
Click to expand...

Not at all. My point had nothing to do with the survey, per se. I'm sure the vast majority of people are very happy with their iPhone 4S, as am I with my iPhone 4.

Please read post again - my comment was more about the attitude reflected in the posts of a particular individual regarding Apple and Apple products.

Certainly you might disagree with my point there, too.

Final point; while I am sure that the vast majority of Iphone 4S owners are very satisfied with the phones, a survey with n=200 is a little statistically weak to make many generalizations. And in my post, the statement referenced made by the aforementioned member stated the 200 was as good as 2000 because the product was an iPhone 4S.
:)
 
Shrink said:
And in my post, the statement referenced made by the aforementioned member stated the 200 was as good as 2000 because the product was an iPhone 4S.
:)
Click to expand...

When it comes to the iPhone, you already know the answer, even before this particular survey gets posted. Do you actually need confirmation all of a sudden?

You don't need 1 person or 2 people or 200 or 2000 people telling you the obvious. Yes, it's precisely because the product is an iPhone 4S, and because we've been paying to attention the tech news and haven't been living in a different galaxy for the past four years, we're not stupid enough to think that this is suddenly a new development that requires scrutiny.

Some people on these boards are acting as if they were born yesterday.
 
*LTD* said:
When it comes to the iPhone, you already know the answer, even before this particular survey gets posted. Do you actually need confirmation all of a sudden?

You don't need 1 person or 2 people or 200 or 2000 people telling you the obvious. Yes, it's precisely because the product is an iPhone 4S, and because we've been paying to attention the tech news and haven't been living in a different galaxy for the past four years, we're not stupid enough to think that this is suddenly a new development that requires scrutiny.

Some people on these boards are acting as if they were born yesterday.
Click to expand...

Whatever our disagreements may be, I appreciate the implication that I could be young enough to be born yesterday. :D ;)
 
voonyx said:
Yeah apparently sometime between the iPhone4 and the 4s, Apple users suddenly became dissatisfied with the phone and this pollster happened to poll the 200 people who were satisfied that exist in the wild.

Even if the data is skewed because of sample size, it's funny that people seem to be implying that it's so skewed that it's false or couldn't be remotely true.
Click to expand...

No one is saying anything about how many people are satisfied with the iPhone. Attacks on the survey's methodology aren't indirect attacks on the 4S's popularity; they are attacks on the useless poll. I.e., I'm completely willing to believe that the satisfaction level of the 4S is 96%, and that it's higher than the satisfaction level of the 4 in July '10 (at the height of antennagate). But I don't think that the survey proves this, or anything.

A genuine random sample of 200 people, while statistically weak, would have some validity if the 200 people were representative of the relevant population. I.e., if 10% of 4S purchasers were over 65, 20 members of the sample group would need to be over 65; if 50% of the purchasers were female, 100 of the sample size would need to be female; if 20% of the purchasers lived in the Northwest, etc.

AFAIK, changewave doesn't do random sampling; they just poll members in their survey group. Which may or may not reflect reality - but if it does so, it's essentially random.
 
miggitymac said:
Isn't giving any credibility to a survey of less than 0.00005% of users something that someone born yesterday would do?
Click to expand...

Do you actually need a survey? It doesn't actually matter in this case whether or not the survey is credible.
 
acidfast7 said:
LOL at America.

These people are locked into two-year contracts. Psychologically, how can someone justify being unsatisfied when they have potentially 24 months at up to $100/mo left to pay?

Ask the prepaid users in Europe (who paid 749€ upfront) how satisfied they are and you won't get the same answer, you'll get a more accurate one.
Click to expand...

With all due respect, perhaps you should focus less on criticizing Americans as a population and more on fixing your continent's economic calamity. See? It's very easy to generalize and pretend like you are superior.
 
*LTD* said:
Do you actually need a survey? It doesn't actually matter in this case whether or not the survey is credible.
Click to expand...

Actually, yes a credible survey would be nice. I'm not one to believe something just because someone (in this case, you) tells me it's true.

And with the disappointment people had about not having the "5" released, the battery problems, the Siri outages, and the fact that it's mostly just a spec bump from the iP4, I'd actually be interested to see the results of a credible survey of 4S users.

I'm not saying that it'll be drastically worse results...just saying it would be interesting to see. Maybe there would be less people who are "very satisfied" and more who are just plain "satisfied".
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

I love mine. Why wouldn't I ?

The good looks of the iPhone 4 but with 2011 hardware.
 
vrDrew said:
I'm amazed at some of the Fandroids who haunt this forum.

Not only are they experts on international patent law, but they also seem to think they are qualified to pass judgement on statistical sample sizes too. Heavens, aren't we lucky to be blessed with their wisdom!

Assuming the population of iPhone 4S owners to be between 5 and ten million, a sample size of 200 suggests, at a confidence level of 95% (the standard in such surveys), a confidence interval of about 7.

If you don't know what those words and numbers mean, then you really have no business calling these results "crap."

But in any case, it seems unlikely that these results show that the iPhone 4S is disliked by the people who have got one.
Click to expand...


It amaze me about the Apple Fanboys here. They seem to be experts at patent law.

The Apple fanboys who believe anyone who does not worship Apple is an Apple Hater or a Fandroid.

Apple fanboys the worse of the fanboys.
 
Rodimus Prime said:
It amaze me about the Apple Fanboys here. They seem to be experts at patent law.

The Apple fanboys who believe anyone who does not worship Apple is an Apple Hater or a Fandroid.

Apple fanboys the worse of the fanboys.
Click to expand...

Good point. I wonder how many of them were standing in line here.. http://www.youtube.com/watch?feature=player_embedded&v=FViV6XILPNE

----------
MacRumors said:
[url=http://cdn.macrumors.com/im/macrumorsthreadlogodarkd.png]Image[/url]


Research firm ChangeWave today released the results of an early November survey of over 200 iPhone 4S owners, finding that 96% of them registered as either "very satisfied" or "somewhat satisfied", up from 93% for the iPhone 4 following its launch last year.

Image


Siri topped the list of most-liked features on the iPhone 4S, with nearly half of survey respondents citing it. Other positives include the ease of use, the new 8-megapixel camera, and faster browsing. On the downside, battery life issues and a lack of 4G (LTE) capability easily led the pack of complaints.ChangeWave has long focused on dropped calls as one of its metrics, and the current survey reports a dropped call rate of 2.5% for the iPhone 4S, down significantly from the 5.2% rate for the iPhone 4 just after its launch. The significant drop is due in large part to Verizon now offering the iPhone, as Verizon iPhone 4S owners reported a dropped call rate of only 1.3% while AT&T iPhone 4S owners reported a rate of 4.1%. Sprint's iPhone 4S dropped call rate was not broken out in the survey.

Article Link: Survey Finds 96% of Customers Satisfied with iPhone 4S
Click to expand...

And the remaining 4% are not legally-blind.

Seriously, if you are happy with your overpriced IPhone, you clearly haven't tried other OSes like Windows Phone Mango.
 
entwife said:
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

I love mine. Why wouldn't I ?

The good looks of the iPhone 4 but with 2011 hardware.
Click to expand...

2011 hardware would be 4G/LTE.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back