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Survey Finds 96% of Customers Satisfied with iPhone 4S
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That would do nothing to change the accuracy of the poll.
The methodology for determining the appropriate confidence levels and margin of error in a sample is well-established.
One thing that is not well understood is that the overall size of a large population does not significantly change the required sample size. You need roughly the same sized sample of a population of 200,000 as you would for a population of 200 million, to achieve pretty much identical confidence and margin of error. In a "population" of coin flips, you will get pretty much the same result with a population of 1000 tosses as you will with a trillion. And you won't get more accurate results by sampling 10% of the trillion population than you would by sampling 0.00001% of them.
A confidence interval ("margin of error") of 7, which is implied by the data published in the iPhone survey, would not be acceptable in some circumstances: i.e.. a tight political race, where the swing of 1 or 2 percent would change the outcome of the election.
But it is perfectly acceptable in the context with which it was conducted: Are the vast majority of people happy with their new iPhone 4S? In this case the "margin of error" lets us say with a high degree of confidence (95%) that between 89% (on the low end) and 103% (impossible) on the high end are either "Satisfied" or "Extremely Satisfied" with their purchase.
Born? Weren't you created in a laboratory???Whatever our disagreements may be, I appreciate the implication that I could be young enough to be born yesterday.
Based on the avatar.<--
Michael
Awesome idea i thought of after vising mac rumors for a while; dont buy any apple piece of hardware the first six months it comes out
The iPhone gets high ratings even when it doesn't work. Does that say more about the phone or the consumer?
Battery life is crap but the 4s is the best phone I've ever had. It's actually the best gadget I've ever owned, too.
Yes because we all know about the non-working iPhone 3Z that Apple released that year and sold out in 5 seconds and got the 100% approval rating.
With all due respect - perhaps America should do the same, having a record deficite itself? Was it Obama himself or some of his counselors, who criticized the way Europe approaches the crisis (trying to distract from local problems in the US), strongly suggesting that Europe should blindly follow american advice about printing money to mitigate the symptoms instead of trying to cure the root cause(s), implying that the American way is the only and right way to go.
Granted - the poster you referenced was impolite and childish, but his argumentation was basically correct (people with a 2-year contract are most probably biased) and would probably be valid for the rest of the world (including Europe) as well.
It's beyond me why you made that completely unrelated und unnecessary twist towards populations and cultural differences. I could easily add some lines myself, but feel that it would be inappropriate and completely offtopic, so let's please stick to the topic!
Yep, actual experience with sampling/survey/statistics vs. tossing a few "stat words" from Wikipedia.
I do some epidemiology stat work but didn't want to get involved with the gory math details on this. Good posts.
Anyway, probably buying a 4S today. Hopefully I'll fall into the 96%
Yes because we all know about the non-working iPhone 3Z that Apple released that year and sold out in 5 seconds and got the 100% approval rating.
The current iPhone has had some issues, hasn't it? Of course that doesn't count, it's Apple.
The current iPhone has had some issues, hasn't it? Of course that doesn't count, it's Apple.
honest question. what issues? battery life? or are you going to bring up spontaneous combustion
honest question. what issues? battery life? or are you going to bring up spontaneous combustion
Battery issues, audio issues and Siri outages.
Battery issues: nowhere anywhere as bad as android battery issues that are not even acknowledged
audio issues: hadn't heard about this so can't really comment
siri outages: it works off servers in the cloud...you're upset because apple can't promise 100% uptime 100% of the time? smartphones may not be something you should be using.
I'm not upset about anything. I just asked what this says about consumers. Of course when the RIM system went down it was horrible, wasn't it? If it wasn't an Apple product and had these same issues it wouldn't have that high of a satisfaction rating. Same thing with the antenna issues on the iPhone 4.
Where do you get that? Even on the Android boards you find people talking about the battery life. The standards for what is needed is set lower (1 day)
I believe there are multiple post from me making fun of people complaining about the iPhone battery life. I ask the question why you need more than a single day worth of juice.
Instead you label people complaining about battery life fandriod yet many of them never even compare it to Android. Seem to be people who upgraded their iPhone complaining about poorer battery life which is true. The battery life is not as good.
This post just gives more credit to the fact that you fall into the Apple fanboy camp that or a Apple troll and anyone who does not worship Apple is some how a Fandroid.
Hell what are your standards for fandroid.
Really happy but not satisfied at all.
- Has been replaced twice
- Still issues with static developing during calls which bothers a lot
I hope Apple fixes these hardware issues in iPhone5.
- Has been replaced twice
- Still issues with static developing during calls which bothers a lot
I hope Apple fixes these hardware issues in iPhone5.
Where did I complain about Siri being down? Or the various iPhone issues? I simply brought them up as a point of discussion. When the RIM system went down, it was a big deal to most on this forum -i t became open season on RIM, RIM sucks, etc, etc. When Siri went down, it was just a glitch. Yep, that's open mindedness to the max. If any other company had these issues withing a month of launch, the satisfaction rating wouldn't be so high. Hence my question, What does this say more about, Apple the company or the consumers who buy their products?
Do you think people really covet the 3GS or do you think they are getting it just because it is an iPhone, ie, they really don't know the differences between the 3 models? Maybe the important thing to them is having an iPhone, even if it is outdated? Or because they can't afford the $100 to get an iPhone 4? Serious questions. There are lots of phones that run circles around the 3GS? Why is it so popular?
iphone 4s is good..except it has many hardware flaws....overheating, anyone?
'overheating' is one flaw, what are the others?
How many iPhone 4s's have overheated?
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siri is still beta software, no?
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Born? Weren't you created in a laboratory???
Based on the avatar.<--
Michael
OMG!!! How did you find out?
I call an Erlenmeyer flask "mom"!
So you think that the people who buy the 3GS are informed, educated consumers? Or poor people who can't afford an iPhone 4? Or they don't know the difference, but they have an iPhone? There are many far better phones out there than the 3GS, and we both know it. Only difference is, I'm not afraid to say so, but you are for some odd reason. Why is that?
You really have issues concerning Android, don't you? What happened? And for the upteenth time, I am not an Android user. I think that you secretly covet an Android phone but are worried about what others would think if you got one. Maybe you already have an Android phone and post all of this garbage to throw people off of your trail? It's ok, use what you like.
You really have issues concerning Android, don't you? What happened? And for the upteenth time, I am not an Android user. I think that you secretly covet an Android phone but are worried about what others would think if you got one. Maybe you already have an Android phone and post all of this garbage to throw people off of your trail? It's ok, use what you like.
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Let me clarify something. There is no need to compare issues and there reactions here.
But anyway, lets compare if you insist:
Siri and RIM BBM are two very different services. As I commented before, BBM is a way of communication. More like a phone app for some people who rely on it really bad. Siri on the other hand is a utility and people can live without it. Plus, its a beta at the moment and its at its experimental stage. Sure, that does not give an opportunity to Apple to bring it down, but these are two different test-cases altogether. You cannot just compare two different services and talk about their down time. Don't let me get started to tell you how Google Voice literally failed on a number of occasions and talk about its performance for the most part. BBM going down is like twitter going down; Siri going down is like... well Siri going down. :|
It's clear how people rate Siri down time and can differentiate it with respect to BBM downtime. But unfortunately you cannot.[/QUOTE]
On another note, I get really good battery life on my phone. 2x what I got on my Mozart7 and probably 1.5x what I got on my nexus-S.
And yes, I have a serious issue with the iPhone4S and I have to live with it. Its to do with static issues during calls. My iPhone has been replaced twice and its still there. So yes, Apple needs to improve their designs and help get rid of these issues in iPhone5.
But anyway, lets compare if you insist:
Siri and RIM BBM are two very different services. As I commented before, BBM is a way of communication. More like a phone app for some people who rely on it really bad. Siri on the other hand is a utility and people can live without it. Plus, its a beta at the moment and its at its experimental stage. Sure, that does not give an opportunity to Apple to bring it down, but these are two different test-cases altogether. You cannot just compare two different services and talk about their down time. Don't let me get started to tell you how Google Voice literally failed on a number of occasions and talk about its performance for the most part. BBM going down is like twitter going down; Siri going down is like... well Siri going down. :|
It's clear how people rate Siri down time and can differentiate it with respect to BBM downtime. But unfortunately you cannot.[/QUOTE]
On another note, I get really good battery life on my phone. 2x what I got on my Mozart7 and probably 1.5x what I got on my nexus-S.
And yes, I have a serious issue with the iPhone4S and I have to live with it. Its to do with static issues during calls. My iPhone has been replaced twice and its still there. So yes, Apple needs to improve their designs and help get rid of these issues in iPhone5.
On another note, I get really good battery life on my phone. 2x what I got on my Mozart7 and probably 1.5x what I got on my nexus-S.
And yes, I have a serious issue with the iPhone4S and I have to live with it. Its to do with static issues during calls. My iPhone has been replaced twice and its still there. So yes, Apple needs to improve their designs and help get rid of these issues in iPhone5.[/QUOTE]
I made a simple post that stated no other company but Apple would get a 96% satisfaction rating for a new phone during it's first month of release that had battery, audio and Siri issues. What is so confusing about that? If it was any other company the wolves would be all over it. But since it's Apple, it's just a glitch, or trivial or irrelevant.
It's very polarizing it seems. The fact is - every OS has issues, glitches, bugs, etc. EVERY SINGLE ONE. And all phones produced are done so within "specs" but that doesn't mean there aren't issues. It would be hard pressed to find any company that hasn't had a recall of some sort.
How people react to these normalities is very intriguing though. There seems to be quite a bit of ranting and raving on MR about problems people are having with their phones. The same goes true on the Android forums. And pretty much any forum. Of course, people tend to post more when they experience a problem than if everything is going fine. Many people go to forums, in general, to seek out help.
There's nothing wrong with admitting that all phones and OSes have problems. In fact - the more vocal people are (not on here - but to the companies that make them) the more likely they are to get resolved.
Ignoring any issues one might be having won't solve anything.