Which is exactly what's happening.
https://www.cnbc.com/2018/04/20/apple-iphone-x-discontinued-this-year-analyst-says.html
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Survey Finds Early Adopters of iPhone X Very Satisfied With All Features Except Siri
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Which is exactly what's happening.
https://www.cnbc.com/2018/04/20/apple-iphone-x-discontinued-this-year-analyst-says.html
Love the phone; don't use Siri at all. Then again, I don't want to talk to my phone. I want easier UI. It's the difference between 75% success with my action and 100%.
The FaceID is a great feature and the phone does take getting used to in terms of weight (coming from a 7).
The FaceID is a great feature and the phone does take getting used to in terms of weight (coming from a 7).
I said it n number of times before and I say it again, SIRI SUCKS!
And not a single person can deny this fact!
It needs a rebirth!
And not a single person can deny this fact!
It needs a rebirth!
I hope so but I don’t expect much from Apple based off the iOS 12 rumors being a Snow Leopard type of update.
I think the fact that it is pretty close to universally disliked (if not hated) should tell Apple something about Siri.
Or, perhaps they should consider how many iPhone users want another personal assistant.
Or... consider this... how many time have you heard an Android user saying they wished they could remove their assistant, and replace it with Siri. Yeah, I don’t think we’ll ever hear the crowd banging on the walls demanding Siri to be ported to other platforms.
Me too. And I’ll add to that list: setting reminders, calendar events, getting sports scores and stats, getting directions. I get that it sucks for web searches, and can certainly get better overall, but it’s still useful for a lot of things.
A survey conducted by research firm Creative Strategies last month has found that the iPhone X has a 97 percent customer satisfaction rate, primarily among early adopters of the smartphone in the United States, as noted by John Gruber.
The total includes 85 percent of respondents who said they are "very satisfied" with the iPhone X, which Creative Strategies analyst Ben Bajarin said "is amongst the highest" he has ever seen "in all the customer satisfaction studies we have conducted across a range of technology products."
12 percent of respondents said they are "satisfied" with the iPhone X, while three percent were unsatisfied to various degrees.
Of course, the higher the "very satisfied" responses, the better a product probably is. For perspective, research firm Wristly conducted a survey in 2015 that found the original Apple Watch also had a 97 percent overall customer satisfaction rate, but a lower 66 percent of respondents were "very satisfied."
Apple CEO Tim Cook said the iPhone X has a 99 percent customer satisfaction rate on the company's first quarter earnings call, citing a study by 451 Research, but Creative Strategies said its own survey had a significantly higher number of respondents that led to a more balanced number with room for slight variance.
Creative Strategies surveyed 1,746 respondents to be exact. The research firm informed MacRumors that respondents were profiled as early adopters based on a series of upfront questions about purchasing habits.
On a feature-by-feature basis, the iPhone X saw very high satisfaction rates in all but one area, including Face ID and battery life at above 90 percent. The sole exception was Siri, which scored only a 20 percent satisfaction rate among early adopters, leaving four out of every five respondents unimpressed.
As noted by Creative Strategies, early adopters tend to be more critical than mainstream consumers of technology, but Apple is widely considered to have lost the lead it once had with Siri in the artificial intelligence space.
The Information recently reported that Siri has become a "major problem" within Apple. The report opined that Siri remains "limited compared to the competition," including Amazon Alexa and Google Assistant, and added that the assistant is the main reason the HomePod has "underperformed" so far.
Apple responded to that report with a statement noting Siri is "the world's most popular voice assistant" and touted "significant advances" to the assistant's performance, scalability, and reliability.Bajarin has been a respected technology analyst at Creative Strategies since 2000. For more details from the survey, read Top Takeaways From Studying iPhone X Owners and his paywalled follow-up report iPhone X Study Follow Up on Tech.pinions.
Article Link: Survey Finds Early Adopters of iPhone X Very Satisfied With All Features Except Siri
I'm more interested in how many Andriod users use the assistant vs. how many use it on the iPhone.
Apple's lack of humility in their response is really unappealing.
Both as a user and an investor, I'm concerned that Apple isn't working on fixing this, or doesn't see it as a problem.
It's a fine start to a statement, but they should include something like, "We recognize some ways it could improve." or "We're working on making it even better." - just acknowledge that Siri is less than perfect.
Both as a user and an investor, I'm concerned that Apple isn't working on fixing this, or doesn't see it as a problem.
It's a fine start to a statement, but they should include something like, "We recognize some ways it could improve." or "We're working on making it even better." - just acknowledge that Siri is less than perfect.
Yeah thats really not an issue for most iPhone X owners. I honestly don't even notice it.
I don't think I've used Google Assistant, but have used Siri and Alexa. I don't find either of them all that useful. These assistants won't become truly helpful until they understand everything you say. You don't have to remember what it is you have to say to them to get them to do something.
I basically just use them to set alarms and timers. I don't have a clock in my living room, so I'll ask Alexa what time it is. Siri does a decent job when I ask her to play music. I ask Alexa to adjust my Hue lights, but maybe 30% of the time, she gets it wrong. For some reason, she quit working with my Office light all together, which worked fine for like 2 years.
I basically just use them to set alarms and timers. I don't have a clock in my living room, so I'll ask Alexa what time it is. Siri does a decent job when I ask her to play music. I ask Alexa to adjust my Hue lights, but maybe 30% of the time, she gets it wrong. For some reason, she quit working with my Office light all together, which worked fine for like 2 years.
Please keep writing articles and gathering data about this - the more stuff that gets posted showing how much Siri sucks the more like Apple will make an effort to fix it. God knows they don’t listen to their loyal customers about this, we have been complaining about Siri for years.
where is my survey? I've been an apple fan since the beginning and have had every iphone ever made. Iphone X is the worst. Face ID doesn't work (who uses their phone laying down right?), no bezel means i can't hold the phone in my hand without it going blurry because it's a touchscreen every where i touch it. apple sold me a phone with headphones that don't actually fit the phone so i had to buy airbuds for an extra $160. Bring back my home button please.
I do as well. I'm using "Hey, Siri" more with the X than previous iPhone's. Can't say for certain why that is, but I find it very handy and easy to use. Sure, it doesn't always recognize the Indian spelling of some of the cities I pronounce, but I'm happy with Siri.
Here are a couple of complaints on my end for the iPhone X.
1. I am CONSTANTLY taking screenshots on accident by pressing the volume up and the lock button at the same time while just holding the phone, putting it in my pocket or mounting it in a tripod.
2. Water resistence... this has got to be better on the next phone. I had to replace mine already due to water damage. Apple didn't cover any of it. I had to file an insurance claim. In their defense, they don't say it's water proof. A lot of people don't realize that it is still very succeptable to water damage.
The notch is a non-issue to me.
1. I am CONSTANTLY taking screenshots on accident by pressing the volume up and the lock button at the same time while just holding the phone, putting it in my pocket or mounting it in a tripod.
2. Water resistence... this has got to be better on the next phone. I had to replace mine already due to water damage. Apple didn't cover any of it. I had to file an insurance claim. In their defense, they don't say it's water proof. A lot of people don't realize that it is still very succeptable to water damage.
The notch is a non-issue to me.
I use Siri every single day through my Apple Watch commands, AirPod controls, iPhone dictation and of course with the HomePod it’s heavily based on Siri. I find Siri does really well for in-house commands, it’s when you start asking a lot of external questions or searches, that’s where struggles most. But I do rely on Siri heavily for tasking and I would rather have it then not.
I'd be shocked if they discontinued the iPhone X. The rumors are in fact that they will introduce three new phones next year: the successor to the iPhone X, an iPhone X Plus with bigger screen and another cheaper phone with a similar body to the iPhone X minus the OLED. Not saying these 3 phones are guaranteed to be delivered, but going by rumors suggest the opposite of your post.
I hate being in the minority.
I downgraded to an 8 Plus. Face ID is horrible - I have poor eyesight and naturally hold my phone close, and I could never get in the habit of holding it far away enough for Face ID to pick up my face. More than 50% of the time I'm just entering my passcode - something I could have done on my first iPhone 4S.
As someone who's written skills for Alexa and started exploring the APIs for Google, I can say that what Siri DESPERATELY needs to become relevant again is proper third-party developer support. Not just limited to a very small subset of specific uses, but a generic request/response pattern similar to Alexa or Google Home. It wouldn't even have to violate the "walled garden" approach, because even Amazon requires approval to actually publish a skill. And just like with iOS, you can develop and test on your own devices freely. I feel like people have been begging for this for years and Apple tried to "appease" the masses by offering a tiny smidgen of support for a very select few limited use cases. Amazon and Google both opened up their platforms - yes, there's still limitations, but I can write code for my Echo to access my own private databases and provide information I want how I want it. It's too bad Apple's most recent efforts seem to be more about animated talking cat faces and Siri jokes than actual useful functionalities.
The gestures I could have gotten used to. The notch is whatever - kind of weird especially when watching 21:9 content in widescreen, but not a dealbreaker. And DAMN I love that OLED screen. But Face ID was a dealbreaker for me - unless Apple brings back a Touch ID sensor, or makes Face ID able to work without having to pretend I'm taking a selfie, I probably will have to jump ship. For a company that always prides itself in accessibility, I'm surprised it's that poor of a UX for partially sighted people...
I downgraded to an 8 Plus. Face ID is horrible - I have poor eyesight and naturally hold my phone close, and I could never get in the habit of holding it far away enough for Face ID to pick up my face. More than 50% of the time I'm just entering my passcode - something I could have done on my first iPhone 4S.
As someone who's written skills for Alexa and started exploring the APIs for Google, I can say that what Siri DESPERATELY needs to become relevant again is proper third-party developer support. Not just limited to a very small subset of specific uses, but a generic request/response pattern similar to Alexa or Google Home. It wouldn't even have to violate the "walled garden" approach, because even Amazon requires approval to actually publish a skill. And just like with iOS, you can develop and test on your own devices freely. I feel like people have been begging for this for years and Apple tried to "appease" the masses by offering a tiny smidgen of support for a very select few limited use cases. Amazon and Google both opened up their platforms - yes, there's still limitations, but I can write code for my Echo to access my own private databases and provide information I want how I want it. It's too bad Apple's most recent efforts seem to be more about animated talking cat faces and Siri jokes than actual useful functionalities.
The gestures I could have gotten used to. The notch is whatever - kind of weird especially when watching 21:9 content in widescreen, but not a dealbreaker. And DAMN I love that OLED screen. But Face ID was a dealbreaker for me - unless Apple brings back a Touch ID sensor, or makes Face ID able to work without having to pretend I'm taking a selfie, I probably will have to jump ship. For a company that always prides itself in accessibility, I'm surprised it's that poor of a UX for partially sighted people...
Overall, I'm not surprised about the Siri dissatisfaction since everyone's always complaining about her. Personally, I don't have a problem there. She does HomeKit, music, and setting reminders just fine for me.
This is one thing I said before it came out, and found to be quite frustrating. There's nowhere to grab the phone securely when you're taking video because the whole damn thing is touch-sensitive. Bezels aren't bad, they're necessary.
I'm disappointed that they won't be continuing the iPhone 8-style this year because I would consider that the best upgrade from the X at this point. The extra battery in the X helps A LOT, but I miss having somewhere to grip the phone and Touch ID. On the other hand, I'm very surprised about the Face ID feedback given how slow and unreliable it is.
This is one thing I said before it came out, and found to be quite frustrating. There's nowhere to grab the phone securely when you're taking video because the whole damn thing is touch-sensitive. Bezels aren't bad, they're necessary.
I'm disappointed that they won't be continuing the iPhone 8-style this year because I would consider that the best upgrade from the X at this point. The extra battery in the X helps A LOT, but I miss having somewhere to grip the phone and Touch ID. On the other hand, I'm very surprised about the Face ID feedback given how slow and unreliable it is.
Huh? I've unlocked my phone laying down, you do have to hold it in the right direction. I get it, it would be nice to hold it any direction, but currently not an option with version one of faceID. Never had an issue holding the phone and I have big hands. The headphones that come with the X are lighting, what do you mean they don't work with the phone?
It doesn't surprise me given that Apple's early adopters tend to be the most loyal, and should rate it highly as long as there isn't a noticeable problem from slow performance, a design flaw, or bad battery life that gets widely publicized.
Those who were concerned about the smaller screen size, Face ID, or look of the notch likely wouldn't have bought one in the first place.