Unfortunately this means we will continue to enjoy a mostly crappy Tmo network. It will be at least another 5 years at best before their 600Mhz spectrum is fully deployed and by then everybody else will have a much better network than Tmo anyway. Unfortunately when it comes to addressing customer's immediate needs Tmo is one of the worse carriers, they simply ignore you when you report any sort of service issue to them. Been using Tmo for over two years now and quite honestly my single reason for using them is being able to use my phone when traveling outside the US (free text messaging, free capped slow data). I have no other reason to use the service I can get much better service for the same or less cost with AT&T which I previously used for about 10 years. At the end of the day I'm very dissatisfied overall with Tmo's service and how they address customer's issues.
-Mike
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I want my CD'S back!
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T mobile is all about the perks. Binge on being #1
Their connectivity isn't as good so they offer perks, I like T mobile, they rock!
I wish they would scrap the perks like Tmo Tuesdays and instead invest that money in their network to address common things that can be easily addressed. Also would be nice if they would put in place a platform like AT&T has had for many many years called MarkTheSpot that allows a customer to easily report service issues from anywhere at any time and track their outcome without having to deal with clueless customer service reps that have no platform to report or document/address reported issues. And their twitter T-Mobile Help is just a cover up buncha clowns that can't get anything resolved either. One perfect example is an issue I have reported to Tmo for over 2 years, they supposedly opened over 30 tickets for the issue but never did a darn thing about it at all. Over 2 years later the location continues to provide a mostly un-usable LTE data connection that is as fast as my Commodore 64C was using while a 1200 Kbps modem over a POTS line. Even voice calls are affected you can't have a conversation around this area without loss of audio, echo, etc. AT&T works fine in the same area so does Verizon.
-Mike