No kidding. A lot of us called Customer Service within the first hour they were open. You'd imagine with that bottleneck of agents vs callers that we couldn't have depleted ALL the stock immediately.
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T-Mobile.com preorder thread
- Thread starter utahman130
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No kidding. A lot of us called Customer Service within the first hour they were open. You'd imagine with that bottleneck of agents vs callers that we couldn't have depleted ALL the stock immediately.
Me too. Preparing to ship, but right now the inventory has not arrived/been registered.
I agree, that's my plan. I ordered at 7:10AM CST on the 12th, as soon as I was able to get through to CC. No charge on my card yet, status is back ordered. Ordered 2 iPhone 6+ 64GB, one in Space Gray and one in Gold.
To throw mine in I went in store to jump at 9am on the 12th to get the 16 grey plus and didn't get the order threw until the tmobile rep called me about 3 and I got my email and signed and then got a confirmation email back and has been on backorder since, no card charge, my status page did say ordered on date of 9/12 at 3pm but that just changed to backorder 9/17 3:05 am. Wonder what this means.
https://twitter.com/TMobileHelp/status/512224261277495296
T-Mobile USA: "Hey! Is the order showing a backorder status? If so, that is normal for preorders. Today there should be order notifications sent out."
Backorder status or timestamp?!
1st time post been reading for days...
I got the exact same... I ordered online 9/12 730 AM, I believe Jump! (but not clear since I haven't received any info about returning my phone) and overnight shipping. iPhone 6 Gold 128 existing T-Mo Jump! 1 customer
I have yet to be charged... my ETA is 9/22 and it's been that until yesterday when it disappeared. I'm getting more and more nervous....
Model: iPhone 6 128GB Gold
Order Status: Order Placed
Order Placed: 09/12; 08:11 AM EST
Backordered at: 09/17/2014 at 03:17:25 AM
Jump (Y/N): N, apparently… grrrr
Shipping Method: Overnight
Charged: $0 still
I got the exact same... I ordered online 9/12 730 AM, I believe Jump! (but not clear since I haven't received any info about returning my phone) and overnight shipping. iPhone 6 Gold 128 existing T-Mo Jump! 1 customer
I have yet to be charged... my ETA is 9/22 and it's been that until yesterday when it disappeared. I'm getting more and more nervous....
Model: iPhone 6 128GB Gold
Order Status: Order Placed
Order Placed: 09/12; 08:11 AM EST
Backordered at: 09/17/2014 at 03:17:25 AM
Jump (Y/N): N, apparently… grrrr
Shipping Method: Overnight
Charged: $0 still
Last edited:
I'm a new customer too
I've had the same "Order Placed" order status since the 12th and whenever I call the 800 number it says back ordered and that hasn't changed since the 12th either!
just wanted to share this article in case you guys haven't read it yet: https://www.macrumors.com/2014/09/17/foxconn-iphone-6-shortage/
i know these iphones are really exciting and we're all very anxious to get them, but in the meantime it's important to consider the fact that foxconn, which employs over a million workers, is putting extra stress on its factory line to meet the overwhelming demand for these phones. these workers make less than 400$ a month and live in conditions we would find deplorable. so, be excited about the technology -- it's going to be great -- but also take some time when you're extra impatient with the wait to consider the things other people are going through just to bring these to us.
i know these iphones are really exciting and we're all very anxious to get them, but in the meantime it's important to consider the fact that foxconn, which employs over a million workers, is putting extra stress on its factory line to meet the overwhelming demand for these phones. these workers make less than 400$ a month and live in conditions we would find deplorable. so, be excited about the technology -- it's going to be great -- but also take some time when you're extra impatient with the wait to consider the things other people are going through just to bring these to us.
The way I see it, my ETA is 9/25 w/ ground delivery. If ground delivery still is a thing, that means it will ship Launch Day (yes, I capitalized this momentous day), or Monday at the latest. I don't think many of us will get any info until Tomorrow or Friday.
I'm a new customer too
I've had the same "Order Placed" order status since the 12th and whenever I call the 800 number it says back ordered and that hasn't changed since the 12th either!
What 800 number are you calling? Every time I attempt to contact them the automated system asks me for the last 4 of my social, and then says, "We're sorry we are unable to validate your phone numbers and account with T-Mobile"
Obviously they can't validate me because I'm not a T-Mobile customer yet? lol
This is my last phone I will purchase until 2018. I have it until August 2016, and then I'm planning to serve a LDS mission from August 2016 until 2018, where they supply us with a phone
If you open the div drop-arrow following that line, you should see it. Mine gave me a date of 9/20. Here's hoping.
Image
My estimated delivery date is blank and has always bee blank since I first ordered.
Attachments
This is my last phone until I have a chip implanted directly onto my brain. Or, maybe it will just be a watch...
The Tesla Model 3 will be out then too!
Weird. Out of curiosity- what model did you order and when? Was it JUMP? What shipping?
We might actually have a result, here, if people are seeing different things in real-time