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T-Mobile.com preorder thread
- Thread starter utahman130
- Start date
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That is beyond ridiculous, because earlier today they were bragging about and replying to people that shipping confirmations were coming out this afternoon!
Just got off the phone with customer service. It's expected to ship out 9/21 because of the 64GB 6+ Gold phone -- If I had ordered just gray phones, I would have had tracking information by now. D'oh!
I doubt it. I've seen more confirmation for Gold 6+ than I care to count, while I can count the number of 6+ Gray on my hands.
Not necessarily, because i ordered an iPhone 6 Plus 16gb in Space Grey and still have had no charges, and no shipping confirmation - despite opting for the 24.99 UPS expedited next day shipping when pre-ordering the phone at a T-Mobile retail store.
It prioritizes WiFi calls and it's using ac Wi-Fi which is a good thing for people who don't have Ac considering the 6 has an ac WiFi chip
IPhone 6 gray 64
Order placed in-store, Miami, FL on 9/15.
Non-jump upgrade.
Current status: "order placed", $157 charge pending on my card as of today. No tracking info.
I tried about an hour ago, but the rep said my account wasn't eligible. Told me to try calling back on the 24th...
I'm a new customer too
I've had the same "Order Placed" order status since the 12th and whenever I call the 800 number it says back ordered and that hasn't changed since the 12th either!
**EDIT: Robot Lady says Backordered :-(
Same here. Though I haven't called Robot Lady yet. Thinking of doing that now. I can't imagine she will bring good news, though.
Ordered
-----------
6+ 128gig Gold (which was an accident...wanted Space Gray)
Ordered 9/12 @ ~2:47 PM
Jump: NO
Existing Customer: NO
Order Status: Order Placed
Robot Lady: Not called yet...
Card charges:
1) (pending charge) on 9/12 $307.03
2) (pending charge) on 9/16 $283.12 <-----WHAT's UP with THAT????
Last edited:
Question
When i check my order it says:
Order history
Pending shipping 09/13/2014
Delivery method: UPS Express
is that what you guys see to?
When i check my order it says:
Order history
Pending shipping 09/13/2014
Delivery method: UPS Express
is that what you guys see to?
I'm in the same boat; same model, status update this morning, just charged a couple hours ago, non-jump existing customer, and ordered 5:06 am on the 12th. Great to hear we should be getting our tracking info soon!
Kinda wish I made that mistake and gone Gold. So many Gold 6+ getting confirmation vs Space Gray and Silver.
6+ 128gig Space Gray
Ordered 9/12 @ 4:50am
Full amount charged to my account 20min ago.
Non jump / existing customer
Received the status change update of backorder at 3:36am this morning.
Called tmobile - supervisor said my phone was preparing for shipment and that I would be receiving a tracking number shortly!!!!
Ordered 9/12 @ 4:50am
Full amount charged to my account 20min ago.
Non jump / existing customer
Received the status change update of backorder at 3:36am this morning.
Called tmobile - supervisor said my phone was preparing for shipment and that I would be receiving a tracking number shortly!!!!
FWIW... called customer service.
I ordered via phone 2 new lines for a new family plan on day 1.
1) iphone 6+ 128gb gold
2) iphone 6 64gb grey
I was charged twice (once day of order and again yesterday).
She said they are preparing for shipment and I will get the tracking # by noon tomorrow.
Believable.. who knows..
I ordered via phone 2 new lines for a new family plan on day 1.
1) iphone 6+ 128gb gold
2) iphone 6 64gb grey
I was charged twice (once day of order and again yesterday).
She said they are preparing for shipment and I will get the tracking # by noon tomorrow.
Believable.. who knows..
Just called tmobile.
The rep said that my order is preparing for shipping and will be shipped in the next 24 hours. She mentioned to me that some orders already started shipping out and have people that called their tracking numbers. Because she said some peoples shipped out without giving people their tracking numbers.
Also ordered that router.
First rep was a *******, told him id like to order one and with a weird attitude said their out of stock and gotta order one next week. To mess with him I told him can u check my iphone order status, lol. Then he said he gotta transfer me, after he did I talked to the other rep and she didn't mention anything about the out of stock routers and ordered it for me.
The rep said that my order is preparing for shipping and will be shipped in the next 24 hours. She mentioned to me that some orders already started shipping out and have people that called their tracking numbers. Because she said some peoples shipped out without giving people their tracking numbers.
Also ordered that router.
First rep was a *******, told him id like to order one and with a weird attitude said their out of stock and gotta order one next week. To mess with him I told him can u check my iphone order status, lol. Then he said he gotta transfer me, after he did I talked to the other rep and she didn't mention anything about the out of stock routers and ordered it for me.
I'm so sick of this whole thing. No charge, backordered when calling the robot lady. I'm just gonna stop worrying about it today. It's taking up too much energy