Not going all by what I hear on this site, but also what I have happening. Yes the CS peeps are clueless, but they are really outside the order/fullfillment side of things right now, so anything they tell you is something that was told to them. you have a web order section, the instore section and phone based orders all with their own higherarchy, so I am not surprised we have conflicting stories and people getting different results from orders placed. We will see how things come out this weekend and over the next couple weeks. In the end we are all at the mercy of Apples production line.
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Yep in Phoenix area, ordered Saturday, and keeping my fingers crossed.