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I've never had sunch a hard time trying to get someoe to take 700 dollars from me
 
The automated help says it's processed but not ready for shipment...no label at all, tried every variation on UPS's website...got my email last night I'd get it Friday...so frustrating. I just want a damn shipping notification so that I can tell UPS to leave it at my apartment office...I swear to God if they drop it at the door or no one is home to sign and I have to go pick it up on Saturday I'm gonna be pissed...

that happened to me last year, worse part I was in the shower the a whole 6 mins i guess the damn dude showed up then of course, i had to wait too late that night...lol

just did the chat, said he cant see my tracking, but he said its sent for shipping tomm...well see i guess
 
just got this

Thank you for your order. We are working to fulfill your order and will update you as we process your item(s).

For your most current order information, check your Order Status on My.T-Mobile.com.

You will receive another update once your order is shipped.

That's pretty much the update I got from @tmobilehelp, I think we're SOL for quite a while.
 
Robot lady now says my order is being processed but not yet available for shipment....

No texts received about delivery estimate

She's has said backorder since last friday up until now....

maybe its going to ship tonight

I see there are several more planes coming in soon

That's what I'm thinking, I feel like it's going to ship tonight, especially because I was just charged (earlier)
 
Lord I am wondering how some of these t-mobile reps still have jobs.
I called and spoke to someone about my order. Asked her for the status she says oh boy it's on backorder says 6 weeks. I said hmm that's strange your automated system says order processed and pending shipping then she says a yeah that's what I see to. Funny how she just changed her story.
Omg. Lol.
 
54470878.jpg
 
i truly do think theres a chance...

so why the heck would our tracking not update? makes no sense whatsoever

there have been times when tracking lagged and scans would not post right away, but I have never received something or sent something without at LEAST an origin scan in the tracking.
 
Lord I am wondering how some of these t-mobile reps still have jobs.
I called and spoke to someone about my order. Asked her for the status she says oh boy it's on backorder says 6 weeks. I said hmm that's strange your automated system says order processed and pending shipping then she says a yeah that's what I see to. Funny how she just changed her story.
Omg. Lol.

Confirmed. They have no better idea than we do.
 
The phone # also says my order is processing and not ready for shipment. My credit card now has a charge on it for both phones.

As mentioned before I've bought a lot of phones from T-Mobile and I can't ever recall having a tracking number this early in the night. Always seem to come after midnight MST for me. I think one time the phone even beat the tracking number.

I'm pretty confident it will be coming overnight, but out of town so I guess I'll get it on Monday.

6+ 64GB silver
6 64GB space gray

This is my hope!
 
Originally my wife and I were going to use our Jump to get the new phones. But last week I couldn't get on the site and customer service didn't know anything. So tomorrow morning we are going to be at a store when they open. I have already found out that two stores within close proximity where live have them in store, and that is 6 and 6+, just don't know colors.
 
Seriously, settle down! In two weeks time you will all have your 1gb ram phone. (Me included) it's not the end of the world. Be fortunate that you can have these things in life, because many don't. You know things like running water, food to feed their family, and a roof over their head!!!

Take a step back and realize that you are fortunate!!

Get it together !!
 
Lord I am wondering how some of these t-mobile reps still have jobs.
I called and spoke to someone about my order. Asked her for the status she says oh boy it's on backorder says 6 weeks. I said hmm that's strange your automated system says order processed and pending shipping then she says a yeah that's what I see to. Funny how she just changed her story.
Omg. Lol.

I can't blame the people at all, but the upper management or execs who put this ***** show together shouldn't be allowed around an iPhone launch ever again.
 
The phone # also says my order is processing and not ready for shipment. My credit card now has a charge on it for both phones.

As mentioned before I've bought a lot of phones from T-Mobile and I can't ever recall having a tracking number this early in the night. Always seem to come after midnight MST for me. I think one time the phone even beat the tracking number.

I'm pretty confident it will be coming overnight, but out of town so I guess I'll get it on Monday.

6+ 64GB silver
6 64GB space gray

We're phone buddies!
 
Still no charge on my card despite two different reps today, couple texts, and an email saying I would have it tomorrow.

Order status now says "Order Placed" & the automated line says "Processing/not available for shipment" no info on UPS.
So yeah, I'm officially not expecting it this weekend.

Annoying, but not the end of the world. Just hope it doesn't come later than next week.
 
so why the heck would our tracking not update? makes no sense whatsoever

there have been times when tracking lagged and scans would not post right away, but I have never received something or sent something without at LEAST an origin scan in the tracking.

Perhaps they are uploading the tracking #s in batches, say at like midnight. Maybe that's the time they get the lowest long distance rates for their 900 baud modem. I don't know, it's all screwy.
 
Still no charge on my card despite two different reps today, couple texts, and an email saying I would have it tomorrow.

Order status now says "Order Placed" & the automated line says "Processing/not available for shipment" no info on UPS.
So yeah, I'm officially not expecting it this weekend.

Annoying, but not the end of the world. Just hope it doesn't come later than next week.

It's Britney Bitch! Well, hopefully it'll make a surprise appearance for you tomorrow.:cool:
 
That's pretty much the update I got from @tmobilehelp, I think we're SOL for quite a while.

lol it sucks i switched from sprint so i ported my number and my sprint iphone sold on ebayhad to ship that now i have no phone just a sim . tmobile stores in my area have no more loaner phone fml since 9/16
 
I got a text today, they are shipping iPhone orders today overnight, check for mytmobile.com for tracking information. I also received the one that said i would get my phone Friday. My card was charged on the 17th but tmobile site still says backordered, I don't know whats going on, I wanted to make arrangements if it was coming tomorrow but I have no tracking number, nothing is showing up on ups.com

I ordered the 128 gig space gray 6 plus.

I was happy there was a chance that it was coming tomorrow but not knowing for sure makes me worry because I can't plan accordingly for the delivery. Was gonna have it dropped off 3 doors down. :(

If it does come, maybe Ups will let me pick it up Saturday?
 
Whats up everyone. Haven't been able to follow too much today have y'all uncoded what it means when robobitch says your order is being processed but not yet available for shipment?
 
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