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T-Mobile.com preorder thread
- Thread starter utahman130
- Start date
- Sort by reaction score
You: I have taken off work tomorrow just to make sure I'm home when it comes, and now I feel I have wasted a week of my life stressing about this phone
RonnieM: I absolutely understand your frustration about this.. We have seen very high pre-order demand since the iPhone 6 and iPhone 6 Plus launch was announced, and want to assure you that your order is a priority for us. I see checked the order for you and I'm also still not seeing the tracking number for the phone, however no need for you to worry, this will definitely push through since your bank account has been charged. Please monitor your email from time to time within today for the tracking number of your iPhone 6Plus 128GB.
RonnieM: I assure you that this order will be delivered tomorrow.
You: I really hope so, my service with Tmobile depends on it. I don't understand why friends that ordered the same exact phone hours after I did are already able to track their delivery on UPS.com
RonnieM: I actually receive chats like this within the last few hours, Wesley. Due to the high volume of orders our offline team who updates the orders have a lot on their plate as of this moment. We will be true to our word, the iPhone 6 Plus will be there tomorrow and please monitor your email from now on moving forward.
RonnieM: We will update you about the status of the order as well as the tracking number within this day.
RonnieM: Do you have any other concern that I can take care of?
RonnieM: Are we still connected? I just want to make sure that I won't loose you without taking care of all your concerns for today.
You: Yes - I will trust what your saying.
RonnieM: Great! Rest assured that we will be on top of this! It has been my pleasure assisting you. A valued customer deserves the very best experience and service. Thank you so much for chatting with us and thank you for making T-Mobile a part of your life. We value your business.. Do not forget to Smile and Take Care always!
RonnieM: I absolutely understand your frustration about this.. We have seen very high pre-order demand since the iPhone 6 and iPhone 6 Plus launch was announced, and want to assure you that your order is a priority for us. I see checked the order for you and I'm also still not seeing the tracking number for the phone, however no need for you to worry, this will definitely push through since your bank account has been charged. Please monitor your email from time to time within today for the tracking number of your iPhone 6Plus 128GB.
RonnieM: I assure you that this order will be delivered tomorrow.
You: I really hope so, my service with Tmobile depends on it. I don't understand why friends that ordered the same exact phone hours after I did are already able to track their delivery on UPS.com
RonnieM: I actually receive chats like this within the last few hours, Wesley. Due to the high volume of orders our offline team who updates the orders have a lot on their plate as of this moment. We will be true to our word, the iPhone 6 Plus will be there tomorrow and please monitor your email from now on moving forward.
RonnieM: We will update you about the status of the order as well as the tracking number within this day.
RonnieM: Do you have any other concern that I can take care of?
RonnieM: Are we still connected? I just want to make sure that I won't loose you without taking care of all your concerns for today.
You: Yes - I will trust what your saying.
RonnieM: Great! Rest assured that we will be on top of this! It has been my pleasure assisting you. A valued customer deserves the very best experience and service. Thank you so much for chatting with us and thank you for making T-Mobile a part of your life. We value your business.. Do not forget to Smile and Take Care always!
That's true. Seems as AT&T and Verizon are more expensive but T-Mobile is becoming a bigger pain in my ass to me. Lol.
You should totally try calling again, it might help. Or just pound your head in the old phone until it arrives. Either way I think you will win.
yes thats how i notice i had a shipment coming.. i tracked by reference many others here did
Hah almost! I decided to get the + in silver this time for myself - my string of android phones over the last year and a half have all been black face. Felt like time for a change up.
And there it is ladies and gentlemen.. got both my orders in transit. Both will be here tomorrow
How did you find this out ?
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Lol good luck with that.
I wonder if T-Mo had to order more iPhone 6+ models given what Legere said on Twitter. Maybe they just didn't order enough?
John: Hey Apple, can we get some iPhone 6+'s?
Apple: Sure John, AT&T and Verizon ordered a bunch, how many do you want?
John: WHAT? A lot huh? Give me three of each color and size, I'll show them!
#Uncarrier *drops the mic and walks out*
John: Hey Apple, can we get some iPhone 6+'s?
Apple: Sure John, AT&T and Verizon ordered a bunch, how many do you want?
John: WHAT? A lot huh? Give me three of each color and size, I'll show them!
#Uncarrier *drops the mic and walks out*
Damn... Mines not working. I may have 5 phones coming, so I'm going to keep my hopes up that my package doesn't have a reference.... Think positive.... Think positive!!!
STILL no shipping label created. Friday text and email, card charged, four different CSR's promised me it would arrive Friday and it doesn't look like it will. Nice job T-Mobile. Guess you don't belong with the big boys. I guess being the uncarrier means lying to your customers? You know, a lot of carriers don't do that, so that sets you apart. You know what other carriers do as well? Get everyone on the same page in their business. I know, you want to be different than everyone else, right? UNCARRIER FTW!!!! UNCARRIER FTW!!!!! YESSESSSSSSSSSS!!!!! WOOOOO!
"your"
lol.
I'm with you utahman. 3 mos free service! Lets start a movement!
Cheers to everyone who managed to get theirs shipped out tonight and on time. Enjoy tomorrow!
Anyone know how to get robolady from a TMO prepaid number? Every number I call takes me to the robobitch in charge of my prepaid account. All it lets me do is manage my prepaid account. Can't check order status.