Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

T-Mobile.com preorder thread

TexasDJ said:
You: I have taken off work tomorrow just to make sure I'm home when it comes, and now I feel I have wasted a week of my life stressing about this phone

RonnieM: I absolutely understand your frustration about this.. We have seen very high pre-order demand since the iPhone 6 and iPhone 6 Plus launch was announced, and want to assure you that your order is a priority for us. I see checked the order for you and I'm also still not seeing the tracking number for the phone, however no need for you to worry, this will definitely push through since your bank account has been charged. Please monitor your email from time to time within today for the tracking number of your iPhone 6Plus 128GB.

RonnieM: I assure you that this order will be delivered tomorrow.

You: I really hope so, my service with Tmobile depends on it. I don't understand why friends that ordered the same exact phone hours after I did are already able to track their delivery on UPS.com

RonnieM: I actually receive chats like this within the last few hours, Wesley. Due to the high volume of orders our offline team who updates the orders have a lot on their plate as of this moment. We will be true to our word, the iPhone 6 Plus will be there tomorrow and please monitor your email from now on moving forward.

RonnieM: We will update you about the status of the order as well as the tracking number within this day.

RonnieM: Do you have any other concern that I can take care of?

RonnieM: Are we still connected? I just want to make sure that I won't loose you without taking care of all your concerns for today.

You: Yes - I will trust what your saying.

RonnieM: Great! Rest assured that we will be on top of this! It has been my pleasure assisting you. A valued customer deserves the very best experience and service. Thank you so much for chatting with us and thank you for making T-Mobile a part of your life. We value your business.. Do not forget to Smile and Take Care always!
Click to expand...

Wow... you guys are unbelievable. I feel really sorry for the poor souls at T-mobile having to deal with this ****. You've wasted a week worrying about the phone? Dude, you must be really lucky to live such a sheltered life if this is your main concern in life over the past week. Good for you, man. :confused:
 
Touré said:
Received an email stating I would be receiving my phone on friday. Received an email from UPS stating I have a shipment. Over 24 hours, and I have yet to see any movement. Status has been "Ready for UPS" since 5:37 PM yesterday. This is ridiculous.
Click to expand...

I would not stress the item not showing movement because it took my order a long time to show anything and when it did the scans had been done hours before it actually showed up online. Its very possible its already in transit and the system hasn't updated with the most resent scans
 
So any one who ordered Gold 64 GB 6+ early on friday NON Jump Get tracking information yet ?
 
missodessa said:
I would not stress the item not showing movement because it took my order a long time to show anything and when it did the scans had been done hours before it actually showed up online. Its very possible its already in transit and the system hasn't updated with the most resent scans
Click to expand...

I don't even have a label
 
When I ordered my T-Mobile SIM a week ago, this is the UPS tracking for it:

09/11/2014 11:09 A.M. Delivered Nashville, TN, United States
09/11/2014 7:30 A.M. Out For Delivery
09/11/2014 7:02 A.M. Arrival Scan Nashville, TN, United States
09/11/2014 5:02 A.M. Departure Scan Louisville, KY, United States
09/11/2014 1:38 A.M. Origin Scan
09/10/2014 10:31 P.M. Order Processed: Ready for UPS

If you'll notice, the first action was at 10:31 PM, with activity happening all through the late night hours. I'm still holding hope I'll get my phone tomorrow.
 
iMi said:
Wow... you guys are unbelievable. I feel really sorry for the poor souls at T-mobile having to deal with this ****. You've wasted a week worrying about the phone? Dude, you must be really lucky to live such a sheltered life if this is your main concern in life over the past week. Good for you, man. :confused:
Click to expand...
Right on. I get a kick out of some of the responses in this thread; acting like it's the end of the world, making threats, vulgarity, etc. Your phone will get there when it'll get there people.
 
Ann P said:
Right on. I get a kick out of some of the responses in this thread; acting like it's the end of the world, making threats, vulgarity, etc. Your phone will get there when it'll get there people.
Click to expand...

If a company promises me something, it should deliver.
 
UPS Choice Popped Finally!

Woot!! New customer here, never got emails or texts or anything, but I signed up for UPS choice and been refreshing it for last 2 days and within the last 5 minutes it just popped up!

Says it will be here tomorrow 9/19 end of day. Also worth nothing, I did not pay for overnight shipping but looks like I am getting it tomorrow still!

Hope the best for everyone else!
 
jdt1984 said:
When I ordered my T-Mobile SIM a week ago, this is the UPS tracking for it:

09/11/2014 11:09 A.M. Delivered Nashville, TN, United States
09/11/2014 7:30 A.M. Out For Delivery
09/11/2014 7:02 A.M. Arrival Scan Nashville, TN, United States
09/11/2014 5:02 A.M. Departure Scan Louisville, KY, United States
09/11/2014 1:38 A.M. Origin Scan
09/10/2014 10:31 P.M. Order Processed: Ready for UPS

If you'll notice, the first action was at 10:31 PM, with activity happening all through the late night hours. I'm still holding hope I'll get my phone tomorrow.
Click to expand...

What time zone?
 
akasurreal said:
woot!! New customer here, never got emails or texts or anything, but i signed up for ups choice and been refreshing it for last 2 days and within the last 5 minutes it just popped up!

Says it will be here tomorrow 9/19 end of day. Also worth nothing, i did not pay for overnight shipping but looks like i am getting it tomorrow still!

Hope the best for everyone else!
Click to expand...

sweet! Enjoy!
 
Okay it's Plan B for me.
I just called my Local T-Mobile Store.
Turns out they do have stocks of the 64GB iPhone 6 Plus tomorrow.
So i'll wake up early, check if my there are any changes in my online order.
If not, i'll head over there and queue up!
 
superbobbyhill said:
Yeah if you did in-store pick up like on the 12th. They still have to make that phone in China and deliver it to the store. That's what I've experienced in the past anyway.
Click to expand...

Check the post by 'AppleZombie' -

https://forums.macrumors.com/showthread.php?p=19776093&posted=1#post19776093

Again, obviously all speculation but it does seem to line up with the article I posted previously about having the ability to pre-order again tonight.

Who knows I'm just trying to figure out what to do since this has been a complete mess! :(
 
Well I'm not going to read the past 10 pages. I don't know if this has been said before recently but I think now we know the texts sent by t-mobile were definitely wrong. I searched for my order on ups and just found it. It's getting here tomorrow! And I had originally gotten the 9/22-9/30 text! Wooooh!:D
 
Lashae said:
If the full amount is pending is that a good thing? It's been pending on my bank account for three days now.
Click to expand...

I can't imagine that it's a bad thing. I'm in same boat, pending for two days... so long as it's not disappeared, I'd take that as a good sign.
 
Received tracking data on ups.com for arrival 9/19 just now
Received SMS yesterday for 9/22-9/30 arrival
Order Placed 6:20AM PDT 9/12
Pre-authed CC two times now
EIP Iphone6 SGray 128GB
NON-Jump new service, prepaid before now

Just FYI
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back