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T-Mobile.com preorder thread

chunology said:
There are people who received their orders without getting charged... let's hope we're in that boat!

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Anyone with a preauth/charge use their debit card from chase?
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I used a debit card from chase but I didn't get a charge.

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Silverbucket said:
Talking to a rep now, and he just gave me a delivery date of NOVEMBER 3rd! WTF placed my order on 9/12!
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What??!

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Harverd said:
This is just ridiculous, I was on hold for 20 minutes prior then waited 15 more for the supervisor, only to end up at the main menu..

Im on hold to speak to a rep again, so far its been 9 minutes.. im gonna ask to be transferred immediately to a supervisor, and have my first rep reported to executive resources lol.. that rep picked the wrong line to answer, im running on 0% patience haha :)
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Get through yet?
 
Oh Sparkeze, I support you, I had horrible visions of your hubby in some swanky hotel bedroom, under the covers, breathlessly fondling his just delivered iPhone 6 with glee...and afraid to tell you about it.
chocolates over chumps anyday!
 
Anyone who ordered on 9/13 get any updates?

I ordered on the 13 at 5:30 pm
Used a jump upgrade
Got the 22-30 text
Cc not charged
6+ 16gb silver
 
...and after all this bs, they slap me with Ground shipping according to mytmobile. Tracking isn't working yet.
 
gigaguy said:
I'm being patient cause I was a 9-19 orderer. Didn't even plan to get a 6 now but then Tmo made me a great trade-in offer on my iP4. no movement on mine, but other 9-19 orders are shipping...
good luck everybody, this will pass (but not til it drags out forever).

kinda mad at apple, iphone became so successful that it has made it a more complex device to buy and set up when new phones and iOS come out...hope that doesn't happen to the Mac desktops, esp the Mac Mini which is my favorite Apple item, it's kinda unknown and I like it that way.
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I'm a 9-19 orderer and am in the same boat. Sucks huh? Maybe we'll hear somethin soon
 
itzCHRIS said:
Happy for everyone here getting their cards charged and shipping notifications. I for one, still have not seen any movement. I was a part of the people getting texts for 9/19 and still nothing. My exec contact said don't worry about it, but seeing others seeing movement tonight just brings me down lol.
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me tooooo. siiiiiiiiiiiiiiiiiiiiiiigh
 
gigaguy said:
Oh Sparkeze, I support you, I had horrible visions of your hubby in some swanky hotel bedroom, under the covers, breathlessly fondling his just delivered iPhone 6 with glee...and afraid to tell you about it.
chocolates over chumps anyday!
Click to expand...


Lolololol he bought a nexus 4 a couple years ago and tried to claim it was just as good but I said no we are an apple family and after he got a 5S he was converted.
 
Yayayay! My order status shows shipped now - have a tracking number but doesnt pull up yet - guessing it was just created.

Heres my order -
6+ 16GB Silver
Ordered 9/12 @ 5PM CST using Jump

I love TMO and have been a long time loyal customer, but they really shouldve prepared for this preorder ALOT better.
 
chunology said:
So far three people (including myself) do not see a pre-auth on their account and used their debit card from chase.

Anyone with a CHASE debit card have their order shipped and not see a pre-auth?
Click to expand...

Add me to that list. Seeing no charges on my account.
 
xealo said:
...and after all this bs, they slap me with Ground shipping according to mytmobile. Tracking isn't working yet.
Click to expand...

Ignore what the shipping method shows on TMO website. My gf's showed Ground still (as thats what she paid for) but they shipped it overnight. Im pretty sure every preorder is getting overnight shipping. Wait til you can see the tracking info, then youll know for sure.
 
Harverd said:
Anyone order an iPhone 6 Plus 16GB in Space Grey early on the 12th, get charged and status change to shipping? I haven't been charged yet :( and theres no movement on my account..
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I ordered 2 space grey 16GB plus on 9/12 @ around 330 pm. No status change/ no charge yet. This is nutty.
 
anyone who's like me w/ same scenario/phone type getting notices? anything? crumbs?

seems like all the 12th people are riding high horses today...
 
Remember the days when getting a new iphone meant comraderie in lines at an apple store, where you wait together and all exit triumphant. now we all sit on an interweb rumor board wondering if anybody we gave all our money to knows we even exist!
all that really isn't true, this forum is very supportive, and waiting in line didn't always get you a shiny shiny either. pass the bonbons..
hope everybody wakes up tomorrow with a shipping date or a big credit...
 
I feel for those who are getting delayed further :(

Has there been anyone left from today's batch of charges without a tracking number? Still waiting here, hoping that I'm not in some twilight zone purgatory where I've been charged, can't cancel now, and still won't have a tracking number for weeks...
 
Sparkeze said:
Aksjdhjs I just called CS and my phone won't be arriving until the October 3rd shipment. At which point they will send it for delivery. And it's a Friday so even overnighted that's Monday. And he told me there's a possibility that the phone I ordered yesterday could come sooner so he wouldn't cancel it. But I can call and cancel whatever phone comes 2nd as long as it hasn't shipped yet.

I'm considering canceling both now and exiting this nightmare. Fml
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Don't give up!!!!
 
eekcat said:
I feel for those who are getting delayed further :(

Has there been anyone left from today's batch of charges without a tracking number? Still waiting here, hoping that I'm not in some twilight zone purgatory where I've been charged, can't cancel now, and still won't have a tracking number for weeks...
Click to expand...

I was charged earlier today and havent received a tracking number yet. Tmo online still shows my order as backordered. Hoping to see some change in the morning or sometime tomorrow.
 
eekcat said:
I feel for those who are getting delayed further :(

Has there been anyone left from today's batch of charges without a tracking number? Still waiting here, hoping that I'm not in some twilight zone purgatory where I've been charged, can't cancel now, and still won't have a tracking number for weeks...
Click to expand...

I'm still waiting, too. From what it sounds like, not having an update isn't necessarily a sign that you won't recieve your phone very soon. Some people not getting charged but getting shipments, tracking numbers not active yet...
 
johnny76 said:
I was charged earlier today and havent received a tracking number yet. Tmo online still shows my order as backordered. Hoping to see some change in the morning or sometime tomorrow.
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Here's hoping we wake up to tracking numbers!
 
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