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T-Mobile.com preorder thread
- Thread starter utahman130
- Start date
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Your T-Mobile order status hasn't changed from backordered? Did you ever get a text from T-Mobile saying that your phone shipped?
Checked estimated delivery date
My estimated delivery date says 9/26 (tomorrow) and i havent been charged and my status says "still in process" what are the odds of me getting it tomorrow? 64 gb sg 6+
My estimated delivery date says 9/26 (tomorrow) and i havent been charged and my status says "still in process" what are the odds of me getting it tomorrow? 64 gb sg 6+
BTW, my online status still reads ' backordered '
I wonder how long it will take for T-mobile systems to recover from this iPhone launch? Hopefully they will be more prepared for 6S.
Same here. 2 texts/email saying 9/19, and @TMobileHelp confirming on 9/19 that the messages were valid and I would indeed receive my phone that day, and I'm also in the Dallas area, FWIW.
Me too...and I expect that I won't regain any productivity until my phone is in my hands.
Yeah I had hell calling CS. I called as soon as the UPS guy left my street. The lady told me I would get it for sure on the 23rd. I called several more times after that and they confirmed what she said. So 23rd comes up, and nothing happens. So I called again and talked to a guy named Brian and checked in on my order. He called me back the next day to only to tell me there was nothing wrong with my order. Mytmobile still says backordered, as well as UPS has nothing for me. I will have to wait next weekend either way. I shipped it to my house and I am at school.
One more thing you guys would be interested in hearing, Tmobile, or at least the Level 3 Service Rep I spoke with, is denying that Tmobile customers had issues ordering. He tried to blame Apple on holding supply back.
I agreed with him that they do that but I told him how there are many people who ordered on the 12th and 13th and still have no idea the status of their phones, yet other people ordered on the 17th,18th, 19th, etc and got their phones before the other people. To which he replied something like 'that is not a known fact'... i cut him off and said 'really? then why dont you head on over the macrumors forums and look at the over 600 page thread where many people who ordered on the 12th got screwed.
Tmobile is a ***** hole.
I agreed with him that they do that but I told him how there are many people who ordered on the 12th and 13th and still have no idea the status of their phones, yet other people ordered on the 17th,18th, 19th, etc and got their phones before the other people. To which he replied something like 'that is not a known fact'... i cut him off and said 'really? then why dont you head on over the macrumors forums and look at the over 600 page thread where many people who ordered on the 12th got screwed.
Tmobile is a ***** hole.
Still backordered, haven't gotten any texts/emails from tmobile saying it's shipped. @tmobilehelp seemed to be able to pull up the label on ups.com w/o me sending them my tracking # though.
Just weird.
Haha it is the same way here. Except I am supposed to be doing my forecasting project lol.
I Just woke up (im working overnights today is the last day) I finally got charged! No tracking number or change on website tho :/
That is weird. I did finally get a text, and my status on MyTMobile changed to shipped with the tracking number. Hopefully yours is just a glitch and you'll get your phone by tomorrow.
Okay some interesting info. I got a call from the woman who called me the other day- from the exec office. She wanted to just touch base with me for an update. I told her I was charged and she was very excited and went to find my status in their system. She said its showing as shipped so that means it going from TMobile storage to UPS, and I should get the phone tomorrow or saturday latest.
She also said they are putting together a team of people to reach out to all open orders every 72 hrs to keep everyone's order moving and people informed.
She also said they are putting together a team of people to reach out to all open orders every 72 hrs to keep everyone's order moving and people informed.
We probably got a call from the same woman. She said the same thing to me, she also said they had 6+ 64gb golds in stock.
I got a 16GB 6+ Gold so maybe a bunch of each size in that color this round. *shrug*
So, my UPS tracking information just updated to say delivery date September 26 between 1P and 5P, and I finally have an origin scan. So, apparently, UPS is just receiving my package. And, I'm not even mad because I still get my phone before the weekend gets started!!
What time did you get charged?
I had PNC set up to text and email me with any transaction over 50 bucks so that way I know when. No notification from Tmo or ups yet.