It sucks you in and won't let go! I can't wait for this phone to get here so I can catch up on everything I haven't been doing the past week.
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T-Mobile.com preorder thread
- Thread starter utahman130
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It sucks you in and won't let go! I can't wait for this phone to get here so I can catch up on everything I haven't been doing the past week.
Ha no bending, and at 9:30am on the 12th... Needless to say its been a long wait! Definitely get a case right away.
lol, I know! My kids will probably be mad at me this weekend as I foresee that I'll be spending quite a bit with my new toy! lmao!
I feel like I'm the last unicorn phone that rec'd the text for 9/22-9/30 and has had ZERO changes 
Looking at my other T-Mobile shipments, it's almost always:
Day 1: Label made
Day 2: Picked up around 11p
Day 3: Delivered
So it looks like I'll have to wait through the weekend and get it on Monday.
UPS flight from KY to Los Angeles took about 4 hours. It departed at 3:50am ET and landed at 4:50am PT. It got sorted at UPS Sylmar Ca hub then taken to Palmdale Ca hub where I live. I just placed my package as "will call" and I will be picking it up at 9:00am this morning. It literally took UPS hours to get my phone to my city. That's what I call excellent service 
props to UPS! Good luck to everyone that has not received their phones yet (especially 9/12 customers) 7 jets are landing in KY today! There is always hope!!!
props to UPS! Good luck to everyone that has not received their phones yet (especially 9/12 customers) 7 jets are landing in KY today! There is always hope!!!
Woke up this morning to a text from UPS, delivery by the end of the day!
I knew it!!! That's great!! Lol
Amazing. I should win the Most Messed Up Award
Let me give an idea of how erractic T-Mobile's Order Status and entire system is:
Here is some statistics from my order.
Ordered 09/19/14 11:28 am PST
Two iPhone 6+, 64GB, Gold, Jump option selected
One iPhone 5S, 16GB, Gold, Jump option selected
One access line for an iPad Mini w/ Retina
This should be 4 new lines under the Family Plan for $100
I'll port over numbers after the account is set up.
I placed the order online. At the end, it tells me that I have to call.
The man said that the order didn't populate all of the information needed.
He took my information. He set it up for the 4 line family for $100/mo.
Well, I signed the EIP agreement and was emailed the receipt.
The receipt showed a Family plan with 3 lines, and another addon iPad for $20. My total monthly was showing 3 lines at 3GB data each, and the iPad linne at 3GB.
It should have been 3 phone at 2.5 GB each, and the iPad as the 4th at 2.5 GB.
With the right plan, it was going to be $215.41/mo + taxes of about $5/line.
The receipt showed $235.41 + taxes.
I called, and they said they couldn't change the order, didn't know what happened and why the system changed my order, and that after the account was set up (when I have the phones in hand) it will be an easy change to get me in the right plan.
Now, in the email receipt, and in the Order Status link: http://t-mobile.com/orderstatus
It shows all of the wrong info for the 4 lines.
This order is for 2 iPhone 6+ 64GB Gold, 1 iPhone 5S 16GB Gold, and 1 Nano Sim card for iPad.
The 3 Phones have Jump added to the order, and each has a Sim card.
Total due and paid by Amex on 9/19 was $406 with taxes.
Now here's where it gets even more odd.
9/19 Amex charge T-Mobile $406 Pending (I was told later by T-Mobile that this was a hold)
9/23 Amex charge T-Mobile $323.22 (The $406 Pending Charge disappeared)
9/23 Amex charge T-Mobile $39.86 ( The $323.22 + $39.86 only equals $363.08 Not $406
Order status shows Shipping Method Standard 2-4 Business days 9/26-9/30 Order Status: Being Processed
If I call the number at the top of my order status it says Order Being Processed and will receive 9/25
9/25 Order Status Shipping Method Standard 2-4 Business days changed to 9/29-10/1 Calling still says will receive 9/25
9/26 Amex charge appears T-Mobile $10.73 (#23.22 + $39.86 + $10.73 = $373.81 Still Not $406) Standard Shipping 2-4 Business days changed to 9/30-10/2
Calling Robo lady says expected delivery by 9/25. It's now 9/26. No Tracking number and order still shows Being Processed.
I'm not even going to ask for a REAL Rep at this point. Everything is so messed up, it would take a Rocket Scientist to figure it out. And I know I won't get one of those on the phone at ANY level.
Let me give an idea of how erractic T-Mobile's Order Status and entire system is:
Here is some statistics from my order.
Ordered 09/19/14 11:28 am PST
Two iPhone 6+, 64GB, Gold, Jump option selected
One iPhone 5S, 16GB, Gold, Jump option selected
One access line for an iPad Mini w/ Retina
This should be 4 new lines under the Family Plan for $100
I'll port over numbers after the account is set up.
I placed the order online. At the end, it tells me that I have to call.
The man said that the order didn't populate all of the information needed.
He took my information. He set it up for the 4 line family for $100/mo.
Well, I signed the EIP agreement and was emailed the receipt.
The receipt showed a Family plan with 3 lines, and another addon iPad for $20. My total monthly was showing 3 lines at 3GB data each, and the iPad linne at 3GB.
It should have been 3 phone at 2.5 GB each, and the iPad as the 4th at 2.5 GB.
With the right plan, it was going to be $215.41/mo + taxes of about $5/line.
The receipt showed $235.41 + taxes.
I called, and they said they couldn't change the order, didn't know what happened and why the system changed my order, and that after the account was set up (when I have the phones in hand) it will be an easy change to get me in the right plan.
Now, in the email receipt, and in the Order Status link: http://t-mobile.com/orderstatus
It shows all of the wrong info for the 4 lines.
This order is for 2 iPhone 6+ 64GB Gold, 1 iPhone 5S 16GB Gold, and 1 Nano Sim card for iPad.
The 3 Phones have Jump added to the order, and each has a Sim card.
Total due and paid by Amex on 9/19 was $406 with taxes.
Now here's where it gets even more odd.
9/19 Amex charge T-Mobile $406 Pending (I was told later by T-Mobile that this was a hold)
9/23 Amex charge T-Mobile $323.22 (The $406 Pending Charge disappeared)
9/23 Amex charge T-Mobile $39.86 ( The $323.22 + $39.86 only equals $363.08 Not $406
Order status shows Shipping Method Standard 2-4 Business days 9/26-9/30 Order Status: Being Processed
If I call the number at the top of my order status it says Order Being Processed and will receive 9/25
9/25 Order Status Shipping Method Standard 2-4 Business days changed to 9/29-10/1 Calling still says will receive 9/25
9/26 Amex charge appears T-Mobile $10.73 (#23.22 + $39.86 + $10.73 = $373.81 Still Not $406) Standard Shipping 2-4 Business days changed to 9/30-10/2
Calling Robo lady says expected delivery by 9/25. It's now 9/26. No Tracking number and order still shows Being Processed.
I'm not even going to ask for a REAL Rep at this point. Everything is so messed up, it would take a Rocket Scientist to figure it out. And I know I won't get one of those on the phone at ANY level.
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UPS flight from KY to Los Angeles took about 4 hours. It departed at 3:50am ET and landed at 4:50am PT. It got sorted at UPS Sylmar Ca hub then taken to Palmdale Ca hub where I live. I just placed my package as "will call" and I will be picking it up at 9:00am this morning. It literally took UPS hours to get my phone to my city. That's what I call excellent service
Nice!!! I knew you'd get it. You're gonna love it
I feel like I'm the last unicorn phone that rec'd the text for 9/22-9/30 and has had ZERO changes
9/22-9/30 and still no changes
Yeah, for almost everybody else. I'm now on day three for label made, and now it's the weekend.
How many ppl out there have had a sg64+ ship/deliver?
No movement as in no label created yet with a tracking number? I got charged around 12pm EST and I got my shipping info around 4am (i wake up a lot in the middle of the night haha). It says a label was created, no actual lists of travel destinations but it says that it will be delivered today by end of day. Not sure if I should get my hopes up or not.
We are together in a lack of updates. I've emailed the Executive team and Joh a few times since Wednesday night and still waiting for a response.
Lol honestly I haven't said a lot cuz I know a lot if ppl are waiting and I feel bad. But!!!! Since you asked! It's amazing. It's beyond my expectation. The screen is too good. Lol I watched two hours of criminal minds on Netflix on my phone and the battery went down only 10% lol everything about the phone just works.
Heck ya. It's been an experience and I don't think I'll ever pre order from tmobile again lol.
i just want to get the phone from T-Mo so i can return the Verizon one or pay the ETF and sell it.
The battery is crazy good, after all day usage yesterday (moderate use) i came back last night to 40% remaining..
have yet to use netflix on it though
The battery is crazy good, after all day usage yesterday (moderate use) i came back last night to 40% remaining..
have yet to use netflix on it though
What kind of shipping are they using? Is it Next Day Air? It's a different service for Saturday delivery right?
I wouldn't. I've been stuck in the label status for over 24hrs now. If it doesn't miraculously make it today, then we'll have to wait the weekend too.
has anyone received their phone before UPS has had a chance to update its systems and offer tracking info?