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T-Mobile.com preorder thread

Mahler12x said:
Problem is you can either pay full price, or pray for a non-existant T-Mobile version of the phone and they can swing the EIP. Both options suck. T-Mobile needs to get their act together.



See, I've never had to preorder an iPhone ever. I'd always been with AT&T and always managed to get one on launch day or that weekend just by checking stock and walking in, either at the Apple Store, or AT&T store. I don't mind driving an hour or two to get it either.



With T-Mobile, however, your only option appears to be ordering through them and waiting 4-6 weeks, or 6-8 weeks as I've been quoted now. If I could order through Apple.com they're quoting 3-4. I don't get why T-Mobile is such an outcast here. They can't even provide you definite dates.
Click to expand...


There's a post about how you can use a T-Mobile phone in Verizon service. I am guessing that means people are desperate for a Verizon iPhone and are buying T-Mobile ones to compensate?

Have all the iPhone releases been like this one? The only time I've preordered is the 4 on Verizon when everyone else already had one and Verizon was late to the game.
 
matt2053 said:
AHHHH!!!!

I was checking all morning, but your post made me check one more time, and I just got charged!!!

Woohoo!!!! Take my money!!!

iPhone 6 Plus | Space Gray | 64 GB
Ordered 9/19 EIP JUMP | Estimated Delivery 10/6 | Backordered 9/25, 9/29 | CC Charged 9/30
Click to expand...


How did you get charged before me? I ordered mine through JUMP on 9/13 :(
 
Sparkeze said:
There's a post about how you can use a T-Mobile phone in Verizon service. I am guessing that means people are desperate for a Verizon iPhone and are buying T-Mobile ones to compensate?

Have all the iPhone releases been like this one? The only time I've preordered is the 4 on Verizon when everyone else already had one and Verizon was late to the game.
Click to expand...

I don't know if this even matters, but my friend went to Verizon last night (in San Diego) and bought seven (yes seven :eek:) phones, two Pluses and five 6's. She was given an estimated delivery date of end of October. So seems to match more closely to Apple's estimates. Hopefully t-mobile is now just overcompensating for the mess they put themselves in and giving extended estimates...

still sucks that people who ordered on the 12th are still waiting. sorry guys! :(
 
emigh72 said:
I don't know if this even matters, but my friend went to Verizon last night (in San Diego) and bought seven (yes seven :eek:) phones, two Pluses and five 6's. She was given an estimated delivery date of end of October. So seems to match more closely to Apple's estimates. Hopefully t-mobile is now just overcompensating for the mess they put themselves in and giving extended estimates...

still sucks that people who ordered on the 12th are still waiting. sorry guys! :(
Click to expand...

I wish they would overcompensate me
 
Wow its crazy that they are shipping unicorn phones to people who ordered on the 19th when there are those of us that ordered much earlier and nothing.

So I had sent an email earlier today complaining about it and I just got a call back from the ERT. Very nice lady, same spiel as everyone else got. Order is active but backordered, the 64GB SG 6+ is by far the most popular phone, they have requested extra inventory from Apple which arrives daily. Order will be shipped when phone arrives (not quite sure how to jive that with the messages that newer orders are getting filled). Acknowledged the system issues that sent out incorrect texts to people with delivery dates. Says my order is on a "monitored list" for activity and they would call back in 72 hours.

Must be a crap job to have to call all these angry people. I was very nice to her on the phone, no sense in taking out my frustration on her. She did give me a month's credit on my bill for $250 which was really my main goal, its not like she can just miracle a phone to me.

Glad some of the 19th-ers are getting their phones but sad that I don't have mine yet...
 
Sparkeze said:
There's a post about how you can use a T-Mobile phone in Verizon service. I am guessing that means people are desperate for a Verizon iPhone and are buying T-Mobile ones to compensate?

Have all the iPhone releases been like this one? The only time I've preordered is the 4 on Verizon when everyone else already had one and Verizon was late to the game.
Click to expand...

It's the other way around - you can use a Verizon phone on any carrier (except Sprint), so it's actually the most flexible of all. Tmobile is GSM unlocked, and probably has the right hardware, but Verizon only allows their whitelisted phones onto their CDMA network. I think I heard that Tmobile phones would work on Verizon in some limited way though, but not worth it.

I've gotten each iPhone on launch day, starting with the first one, so: iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPhone 5S. This has been easily the worst of all. Each prior launch I either had to line up (because there weren't preorders yet), or if there were preorders, I always had them delivered on (or even before!) launch day. But this was with ATT and VZW.
 
matt2053 said:
AHHHH!!!!

I was checking all morning, but your post made me check one more time, and I just got charged!!!

Woohoo!!!! Take my money!!!

iPhone 6 Plus | Space Gray | 64 GB
Ordered 9/19 EIP JUMP | Estimated Delivery 10/6 | Backordered 9/25, 9/29 | CC Charged 9/30
Click to expand...

Can you PM me your order number please. Can't look anything up without the zip. I'm going to provide the order number to ERT. I need ammo to back up my rant to ERT and their "theres no way orders are not being shipped in order. "
 
DN7335 said:
Wow its crazy that they are shipping unicorn phones to people who ordered on the 19th when there are those of us that ordered much earlier and nothing.

So I had sent an email earlier today complaining about it and I just got a call back from the ERT. Very nice lady, same spiel as everyone else got. Order is active but backordered, the 64GB SG 6+ is by far the most popular phone, they have requested extra inventory from Apple which arrives daily. Order will be shipped when phone arrives (not quite sure how to jive that with the messages that newer orders are getting filled). Acknowledged the system issues that sent out incorrect texts to people with delivery dates. Says my order is on a "monitored list" for activity and they would call back in 72 hours.

Must be a crap job to have to call all these angry people. I was very nice to her on the phone, no sense in taking out my frustration on her. She did give me a month's credit on my bill for $250 which was really my main goal, its not like she can just miracle a phone to me.

Glad some of the 19th-ers are getting their phones but sad that I don't have mine yet...
Click to expand...


I wish they would call me back. I completely agree. It's screwed up and no sense being mean to anyone, for anyanyreasonreason. It's not that individuals fault.
 
Kohkane said:
Can you PM me your order number please. Can't look anything up without the zip. I'm going to provide the order number to ERT. I need ammo to back up my rant to ERT and their "theres no way orders are not being shipped in order. "
Click to expand...

I completely understand your frustration with later orders being fulfilled first, but being charged doesn't necessarily equate to having the phone shipped. So, I'm not sure if getting this person's order number will help you just yet. I'd wait until their order has actually been shipped.
 
TechDiva said:
I completely understand your frustration with later orders being fulfilled first, but being charged doesn't necessarily equate to having the phone shipped. So, I'm not sure if getting this person's order number will help you just yet. I'd wait until their order has actually been shipped.
Click to expand...


Second that I got charged and seen no movement since
 
Kohkane said:
Can you PM me your order number please. Can't look anything up without the zip. I'm going to provide the order number to ERT. I need ammo to back up my rant to ERT and their "theres no way orders are not being shipped in order. "
Click to expand...

If/when it ships and I receive it, then sure. Until then, it could be meaningless.

I was just kidding around with my celebration. Plenty of people have been charged days ago, not got their phones shipped, and even got their orders cancelled.
 
Been following for a little while now, thought I'd give my info.

iPhone 6 Plus 64GB Space Gray
Jump!
Ordered 9/19, 5 pm
Back ordered: 9/25 then 9/28
CC pre auth: 9/30

No information on delivery or shipping yet.
 
Email?

What is the mans email address you guys are emailing and complaining to? Cause I have some complaining to do as well. :mad:
 
Spoke to an exec today who gave me $100 credit for the inconvenience. He said they have 60k preorders to still process from just the preorder weekend.

He said that 90% of the time, the texts we received are accurate, but due to the sheer number of preorders, they couldn't keep up.
 
Went into a T-Mobile store on 22nd and was told that the SG 6+ 64gb was in stock at the warehouse and I could have it overnighted to me. Well either overnight is taking a real long time or they lied to me.

What's worse is that I put in a separate order for a 5s which is readily available from Apple both at the store and online but it's going to take T-Mobile at least 2 weeks to ship it to me.

T_Mobile is terrible. Thing is that I really want to stay with them because of their pricing. I'm even willing to deal with the semi-ok signal strength. If it wasn't for them the pricing at AT&T and Verizon would never have changed.
 
iJason87 said:
How did you get charged before me? I ordered mine through JUMP on 9/13 :(
Click to expand...

Proof that no one knows what's going on.

----------

LOL from the Wikipedia entry on Drop Shipping:

Some risks such as backordering may occur when a seller places a shipment request with a wholesaler, but the product is sold out. Backordering may be accompanied by a long wait for a shipment while the wholesaler waits for new products, which may reflect badly on the retailer. A good wholesaler will keep retailers updated, but it is the business owner's job to be aware of the quantities that the wholesaler has available.
Click to expand...
 
I ordered a router this weekend over phone and asked if I can order multiple, they said only one per account. Then I was charged $32.64 thrice with 3 new orders on my T-Mobile site. Thought that they'll drop charges for two and cancel the orders.

Today I got charged for the *UNICORN* and just received a USP My Choice email with a tracking number. The weight of package is 9.50 lbs!!!!!!

Are they 3 routers or 3 routers + 6 plus or what?

UPS email subject: UPS Update: Package Scheduled for Delivery Tomorrow

Any idea friends?

-------------------------------------------------------------------------------
TMO :apple: iPhone6+ 64GB SG (UNICORN)
Ordered: 9/12 Non-JUMP, Ground, Online @ ~10:45pm CST
Signed EIP: 9/12 @ 10:56pm CST
Charged: Only 1 charge @ 9/30 2:12 PM EDT
Current Status : Backordered 9/26 @ 11:18PM (updated from 9/18)
Order # 213188xxx
 
my order status on tmobiles site now says shipped but still no movement on my UPS label.It still say processed ready for ups

just waiting on the origin scan now
 
Just got charged! Still no shipping info, T-Mobile still says "being processed." But it's something!
I had the 22-30 text which is obviously false.

16g silver 6+, ordered jump in store on the15th.
 
eekcat said:
It's the other way around - you can use a Verizon phone on any carrier (except Sprint), so it's actually the most flexible of all. Tmobile is GSM unlocked, and probably has the right hardware, but Verizon only allows their whitelisted phones onto their CDMA network. I think I heard that Tmobile phones would work on Verizon in some limited way though, but not worth it.
Click to expand...

Verizon SIM i T-mobile iphone 6 works

Not only is the T-Mobile iPhone 6 Plus unlocked, but it works on Verizon

----------
abdullahjavid said:
I ordered a router this weekend over phone and asked if I can order multiple, they said only one per account. Then I was charged $32.64 thrice with 3 new orders on my T-Mobile site. Thought that they'll drop charges for two and cancel the orders.

Today I got charged for the *UNICORN* and just received a USP My Choice email with a tracking number. The weight of package is 9.50 lbs!!!!!!

Are they 3 routers or 3 routers + 6 plus or what?

UPS email subject: UPS Update: Package Scheduled for Delivery Tomorrow

Any idea friends?

-------------------------------------------------------------------------------
TMO :apple: iPhone6+ 64GB SG (UNICORN)
Ordered: 9/12 Non-JUMP, Ground, Online @ ~10:45pm CST
Signed EIP: 9/12 @ 10:56pm CST
Charged: Only 1 charge @ 9/30 2:12 PM EDT
Current Status : Backordered 9/26 @ 11:18PM (updated from 9/18)
Order # 213188xxx
Click to expand...

Why are you paying $32.64 for each router?

They don't send routers and iPhones together.
 
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