Haha. Dayum right.... Along with Apple. But you messed it up. You were supposed to say me! JEEZ!!!!
Nahhhh, there's no way you'd turn dirty on me now.
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T-Mobile.com preorder thread
- Thread starter utahman130
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Nahhhh, there's no way you'd turn dirty on me now.
Haha. we're sticking it out till the end........until I get my phone tho......Just Kidding. We're riding it thru
Well, I'll be a son-of-a-gun.
Just got off the phone from my wonderful ERT who was flabberghasted at the move back of my date from 10/18 to 11/24. He said those dates are accurate and they just can't understand what the heck is going on.
In the meantime, he created a brand new order for a 6+ 16GB SG for me as a loaner until mine comes out. He's watching my account because I will be charged the down-payment for it, but he will then credit my account the down-payment. Then I simply send him back the 16GB when my 128GB comes in.
So in the meantime, I will get to play with a 6+ until my real order comes in.
All in all, my ERT has been pretty outstanding.
Just got off the phone from my wonderful ERT who was flabberghasted at the move back of my date from 10/18 to 11/24. He said those dates are accurate and they just can't understand what the heck is going on.
In the meantime, he created a brand new order for a 6+ 16GB SG for me as a loaner until mine comes out. He's watching my account because I will be charged the down-payment for it, but he will then credit my account the down-payment. Then I simply send him back the 16GB when my 128GB comes in.
So in the meantime, I will get to play with a 6+ until my real order comes in.
All in all, my ERT has been pretty outstanding.
Well, I'll be a son-of-a-gun.
Just got off the phone from my wonderful ERT who was flabberghasted at the move back of my date from 10/18 to 11/24. He said those dates are accurate and they just can't understand what the heck is going on.
In the meantime, he created a brand new order for a 6+ 16GB SG for me as a loaner until mine comes out. He's watching my account because I will be charged the down-payment for it, but he will then credit my account the down-payment. Then I simply send him back the 16GB when my 128GB comes in.
So in the meantime, I will get to play with a 6+ until my real order comes in.
All in all, my ERT has been pretty outstanding.
You lucky son of a shut my mouth. I wish my ERT would do that. WTFFFFF
I'm telling you, my jaw nearly dropped to the floor. I thanked him a thousand times. He apologized over and over. The order is created and he put it in as overnight shipping. I may even have it tomorrow but more than likely it'll be Monday or Tuesday. Depends on how quickly the process the order. He said their systems show that it is in stock, but has 4-7 business days listed as the time. We'll see. But now I'm f^%king excited that I'll at least have a 6+ to play with until my real order comes in.
Seriously. I'm stunned.
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J2 - your ship date is the 18th though, right?? Mine's not for another 5 weeks.
Email the executive response team email and in the subject line, say Attention: Jason. They'll forward it onto him.
He called me already but I forgot to tell him something important and he never gave me a number to call him back or try to reach him
Either that case looks small, or you have really big hands!
I think it's the latter! Lol
Well, I'll be a son-of-a-gun.
Just got off the phone from my wonderful ERT who was flabberghasted at the move back of my date from 10/18 to 11/24. He said those dates are accurate and they just can't understand what the heck is going on.
In the meantime, he created a brand new order for a 6+ 16GB SG for me as a loaner until mine comes out. He's watching my account because I will be charged the down-payment for it, but he will then credit my account the down-payment. Then I simply send him back the 16GB when my 128GB comes in.
So in the meantime, I will get to play with a 6+ until my real order comes in.
All in all, my ERT has been pretty outstanding.
Nice. Mine JUST got shipped(the 16gb loaner) after it was placed a couple of hours ago!!
Maybe ill get it tomorrow if I'm lucky?
Overnight shipping
That's what I'm hoping too. The screen says "Pending Shipping" but no UPS label.
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Sorry mate, I don't have his phone number.
Jason Levy?
No. He doesn't have a direct extension. Unfortunately you have to wait for his call.
had to cancel my 64gb SG 6+ because the card that was charged was compromised and had placed a new order for a 16GB 6+ which i should get tomorrow, according to the Telesales rep.
what I'm going to do is call in right after tomorrow i get it to exchange it for a 64gb. I have 20 days to return the 16gb, at least ill have some sort of iPhone to use and hopefully it will be less than 6-8 weeks by the time my order is placed.
what I'm going to do is call in right after tomorrow i get it to exchange it for a 64gb. I have 20 days to return the 16gb, at least ill have some sort of iPhone to use and hopefully it will be less than 6-8 weeks by the time my order is placed.
The fun has been sucked out of this phone release.
Had another call today, and while apologetic, there really is nothing T-Mobile can/will do to fix the problem.
Most concerning thing for me was that the T-Mobile rep admitted that we could gamble by cancelling the two orders from 9/19 and see if the phones show up sooner than currently anticipated (10/31 & 11/24). How in the world can an ordering system be so screwed up that orders will just remain in limbo? At this point T-Mobile might be running fulfillment off of a legal pad with hand written numbers.
She verified that there is nothing wrong with the original orders but also admitted that orders for the same product placed afterwards may continue to ship prior to mine.
If I wanted to cancel the orders she would have provided zero resistance.
Had another call today, and while apologetic, there really is nothing T-Mobile can/will do to fix the problem.
Most concerning thing for me was that the T-Mobile rep admitted that we could gamble by cancelling the two orders from 9/19 and see if the phones show up sooner than currently anticipated (10/31 & 11/24). How in the world can an ordering system be so screwed up that orders will just remain in limbo? At this point T-Mobile might be running fulfillment off of a legal pad with hand written numbers.
She verified that there is nothing wrong with the original orders but also admitted that orders for the same product placed afterwards may continue to ship prior to mine.
If I wanted to cancel the orders she would have provided zero resistance.