T-Mobile.com preorder thread

[ogremoustro]

How come when I check my order status on my phone It only shows half the page? I can't see the status. This is the link I'm using.

http://secure-checkout.t-mobile.com/orderstatus

Are you trying to view it on a phone? Half of the screen cuts off when I try viewing my order status on my iPhone or iPad.

 

[jerseykid80]

Where do you guys see dated I ordered at sept 12 730am and I have no dates

 

[Jbs541]

Was holding back on contacting customer service since I made my JUMP order on Friday at 9am central time and everything processed successfully. Gave up and chatted with and agent to find out they could not pull up any order even though i gave them the order # and the I see it in my account. Anybody else going through this?

Went through the same nonsense, appearantly they do not see it in their systems.

 

[iMi]

How come when I check my order status on my phone It only shows half the page? I can't see the status. This is the link I'm using.

http://secure-checkout.t-mobile.com/orderstatus

Does the same to me. Are you on Safari? It does't play particularly well with it.

 

[shoopaman]

jump, ordered 9/13 3:30pm, next day air,
eta 9/15
eta 9/16
eta 9/17
no eta
eta 9/17
no eta for the past few hours

is mine being prepped for shipping? X/fingers

 

[meysell]

delivery date adjusted to the 19th. not even gonna give it the benefit of the doubt, as long as it arrives eventually!

 

[Devildog08]

Are you trying to view it on a phone? Half of the screen cuts off when I try viewing my order status on my iPhone or iPad.

I tried it on the computer also and it doesn't work. Is there another browser that works better in general?

 

[Adamysu]

Yeah I'm on safari. It's frustrating because I hardly ever use a PC and i would like to check the status of my order.

 

[Jimmyz]

one of these two scenarios smart man

Says the person trying to get a hookup on macrumors.

 

[M5RahuL]

I have the same text + order info that you have. What model did you get?

6 Plus 64GB Gray

 

[iMi]

I suspect most people who ordered the 4.7 version ordered the 64GB variant.

It's a stupid good deal.

 

[Devildog08]

Yeah I'm on safari. It's frustrating because I hardly ever use a PC and i would like to check the status of my order.

Log into your account on tmobile click phones at the top scroll down then click the link that says check order status that one works.

 

[zakarhino]

UPDATE: Delivery estimate is now 9/17...


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...It's just going to keep changing delivery estimate by one day, every day isn't it...

 

[Adamysu]

Log into your account on tmobile click phones at the top scroll down then click the link that says check order status that one works.

I can't do that. I'm a new customer and don't yet have an account or phone number to set one up.

 

[iMi]

UPDATE: Delivery estimate is now 9/17...


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...It's just going to keep changing delivery estimate by one day, every day isn't it...

Are you JUMPING or being JUMPED?

 

[Jimmyz]

Is tmobile the only carrier that is experiencing constantly changing est delivery dates? I remember when I ordered my 5 on verizon, the est delivery date was set when I ordered the device and did not change.

 

[zachy85]

Does anyone who is not a Jump order have an expected delivery date at this point?

 

[Devildog08]

I can't do that. I'm a new customer and don't yet have an account or phone number to set one up.

Someone with a account could do it for you and screenshot it for you

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Someone with a account could do it for you and screenshot it for you

It asks me for order # and Zip

 

[Jimmyz]

I suspect most people who ordered the 4.7 version ordered the 64GB variant.

It's a stupid good deal.

64 gigs of SSD space costs a few bucks, but I do know what you mean (comparing to past iPhone models). I think most women will opt for the 16 tho, as all the ones I know rarely store much on their phones.

 

[Devildog08]

Is tmobile the only carrier that is experiencing constantly changing est delivery dates? I remember when I ordered my 5 on verizon, the est delivery date was set when I ordered the device and did not change.

Yup I never had problem with Verizon either.

 

[Jimmyz]

Does anyone who is not a Jump order have an expected delivery date at this point?

New tmobile customer with est delivery date 9/19 here.

 

[rodgui]

ORDER BY: Apple Store
Model: 6 64gb space gray
When: 09/12 (about 04:30 AM PDT)

Actual Status: Preparing for shipment (since 09/14)
Delivery by: 9/19 Standard Shipping

Anybody here are in same status/situation? Do I need worry?

I checked in UPS and Fedex, but I can't find my Tracking Number.

 

[Devildog08]

New tmobile customer with est delivery date 9/19 here.

What day and time did you order?

 

[Jagar]

who the hell hired t-mobile's web developers? they have the sorriest website i've ever seen -- they chose aesthetics over functionality -- a 90's site would work better at this point -- such a god damn fail.

 

[aintpaper]

Use your reference number

At UPS, you can track by "reference number". Your phone number is one of them.

Use your phone number, country, and delivery zip here ("track by reference"):
http://www.ups.com/WebTracking/track?loc=en_US

I got two - a T-Mobile test drive and an Apple ordered iPhone 6.