Aloha, all!
A bit late, I know, but wanted to share my pre-order nightmare. Because I'm in Hawaii, I did not need to stay up until the wee hours of the morning on 9/12 to order. I called in at 9:01 pm Hawaii time (12:01 am PT) on 9/11 to place my order. Was on hold forever and a day, so I hung up and decided to order from Apple Store instead. Order went through right away. An hour or so later, I tried T-mobile again and got through. Placed my order without any issues (or, so I thought). Cancelled the Apple order. After 24 hours had passed and I still hadn't received my EIP email, I called them back to find out they had ordered the WRONG color. (I wanted RG, and they ordered just the Gold). They couldn't figure out how to amend the first order, so I placed a second one, and was told to just ignore the email for the first one (if I even received it).
Well, I waited ANOTHER 3 days and still no email for either order. I called them back and was told, again, to wait 24 hours. I told them that I knew my math wasn't great, but I'd now been waiting the equivalent of over THREE 24-hour periods, and was ready to cancel both orders. Somehow, she talked me into placing another one on 9/15. Still no email by the next day, so I completely cancelled everything and vowed to just wait until the 7 comes out next year.
On 9/18, I walked into my local T-mobile store and ordered one again because my OCD was winning the battle. LOL. Process was a piece of cake. My EIP email came right away, and they made me stay in the store and sign it so I was sure everything was done correctly. They told me it might be 2-3 weeks until I received it, but I didn't care. At least I had an order. Tracking number came a few days later, and the shipping process was smooth as silk.
Well... I am now waiting until my lunch hour today to drive down to the UPS hub (about 15 minutes away, if I don't speed) to pick up my new RG 64GB 6S!! I'm actually trying to think of a way to go earlier on my break, but if there's a line, I'll be SOL getting back to work in time. Might be worth it.
I've thoroughly enjoyed commiserating with you all, and hope you all enjoy your new toys!