Been dealing with this ALL day. Never have I thought I'd see the blue screen of death on an iPhone. It has been practically unusable. My wife's iPhone is not doing this. I didn't think about T-Mobile being the culprit so I have been on multiple chats with Apple and they said they could see a "glitch" in the software but the guy would not get more specific even though I told him I can understand computer speak more than just a "glitch". First he told me my 64GB is too full with "only" 3GB available. I told him that's BS as it has been with that available amount for months and I never had an issue. So, next he of course told me to do a master reset and erase everything and restore in iTunes and set it up as a new phone, which is a little drastic and not something I can do in the middle of the week when I need my phone and its contents for work. I did, on a whim, do a hard reset a couple of hours ago and so far, so good.
A growing number of T-Mobile iPhone users are complaining about seeing frequent restarts and "blue screens of death" on their devices, a problem that seems to have begun very recently. MacRumors has received several complaints from readers, and there are also numerous reports of problems on Twitter, Facebook, and reddit.![]()
Affected users are experiencing a split second blue screen that's followed by their devices restarting, and it appears most people who are seeing issues are T-Mobile customers that began having problems last night or this morning.
Known devices with problems include the iPhone 6 Plus, the iPhone 6, and the iPhone 5s, with restarts happening at 10 to 30 minute intervals. Multiple versions of iOS 8 appear to be affected, including iOS 8.1 and iOS 8.3.It is not clear if T-Mobile recently pushed a carrier update that's causing the problem, but a reddit user who spoke with T-Mobile's support staff said that he got the impression that T-Mobile believes a memory problem might be the cause of the restarts. "The sense I got from the technician is that a) they suspect memory problems, and b) they're getting a lot of calls about it," he wrote.
Some users have had success putting a stop to the restarts with a hard reset, and that's the solution that T-Mobile is recommending to customers who call in. If that doesn't work, T-Mobile is instructing customers to clear out their old text messages and do a factory restore via iTunes.
Article Link: T-Mobile iPhone Users Seeing Frequent Random Restarts
[URL='https://www.macrumors.com/2015/06/24/t-mobile-blue-screen-of-death-issue/']
[/URL]A growing number of T-Mobile iPhone users are complaining about seeing frequent restarts and "blue screens of death" on their devices, a problem that seems to have begun very recently. MacRumors has received several complaints from readers, and there are also numerous reports of problems on Twitter, Facebook, and reddit.![]()
Affected users are experiencing a split second blue screen that's followed by their devices restarting, and it appears most people who are seeing issues are T-Mobile customers that began having problems last night or this morning.
Known devices with problems include the iPhone 6 Plus, the iPhone 6, and the iPhone 5s, with restarts happening at 10 to 30 minute intervals. Multiple versions of iOS 8 appear to be affected, including iOS 8.1 and iOS 8.3.It is not clear if T-Mobile recently pushed a carrier update that's causing the problem, but a reddit user who spoke with T-Mobile's support staff said that he got the impression that T-Mobile believes a memory problem might be the cause of the restarts. "The sense I got from the technician is that a) they suspect memory problems, and b) they're getting a lot of calls about it," he wrote.
Some users have had success putting a stop to the restarts with a hard reset, and that's the solution that T-Mobile is recommending to customers who call in. If that doesn't work, T-Mobile is instructing customers to clear out their old text messages and do a factory restore via iTunes.
Article Link: T-Mobile iPhone Users Seeing Frequent Random Restarts and Blue Screens
If this is happening with mostly 64gb versions, I remember iPhone 6 64gb had TLC nand storage issues earlier on when it was first launched. So finally maybe the nand storage is breaking down now. Ask for a device replacement from apple store.
read this. My suggestion is change your device asap from apple store.
https://www.macrumors.com/2014/11/04/iphone-6-128-crashing-boot-loops/
It actually was reported in the past that blue screen of death is linked to the full flash storage memory on iOS device. Something related to the faulty flash chips which start to fall under such circumstances. I don't know although how T-Mobile could affect it and if it's the same issue at all. But in memory related issue blue screen of death was in the end followed by a red screen and that would be the literal physical death of a phone, it just won't start anymore. So seeing this blue screen I'd make a full backup. I've seen blue screen myself in the early days of iOS 8, but with some update Apple fixed something so it didn't appear since then.
The T-Mobile rep told me to put my phone into DFU mode and reinstall iOS 8.3 through iTunes. After telling the rep that I've done that twice today, I haven't heard back for 30 minutes. :-/
My phone has already blue screened twice during the restore process. I'm going to turn wifi calling off and see if that helps, per the earlier posts.
Yeah, that's great, except the main reason I use wifi calling on T-Mobile is because my office is in a dead spot for ALL the carriers. I also don't get T-Mobile signal in my house despite T-Mobile's coverage maps telling me I have excellent coverage in my area.My phone is stable after turning off Wi-Fi calling.
Yeah, that's great, except the main reason I use wifi calling on T-Mobile is because my office is in a dead spot for ALL the carriers. I also don't get T-Mobile signal in my house despite T-Mobile's coverage maps telling me I have excellent coverage in my area.
Not mad at you- just venting. :-/
Yeah, that's great, except the main reason I use wifi calling on T-Mobile is because my office is in a dead spot for ALL the carriers. I also don't get T-Mobile signal in my house despite T-Mobile's coverage maps telling me I have excellent coverage in my area.
Not mad at you- just venting. :-/
My phone is stable after turning off Wi-Fi calling.