After seeing for the past week and a half that my iPhone 6s order, which was placed on September 12 and confirmed, was being processed and expected to ship tomorrow, September 24, I called the T-Mobile number. It seems my order had been cancelled. I was told it had been cancelled because I had not
signed the confirmation. But I never received a confirmation, and they have my correct phone number (of course) and my email address.
How does a company continue so many years in business when they have this much trouble with an order placed over the internet?
My order has been replaced as of this morning, but I still have not received notification of the required
signature. I was told it
might take 2 hours for it to come to my email.
Waiting. Waiting.
Still waiting.
But my credit card shows the pending charge.