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He played you. That's exactly how he wanted you to respond.

Read up on who he was before this job. He's a suit like any other CEO. This is simply a performance he puts on as it has helped T-Mobile get new customers.

lol look at this cynical mule. People change, yo, I know that first hand.

You know what he's not doing anymore? The same old BS everyone else is.
 
They don't have too, they will just yank your unlimited plan from under you (read: no upgrades on those plans). That should be where the FCC should punish Verizon. Apparently, their definition of grandfathered means something different from every other mobile operator.

Do you know of any rule that they have to grandfather the plans at all, especially for years after they no longer existed?

The plan was designed for back when devices didn't use that much bandwidth. I doubt it was ever envisioned that people would stream 100+GB. For that matter, the plan existed back when there was only 3G. A lot of us were happily surprised when they let us get LTE for the same unlimited price.

Wanting unlimited LTE Advanced for the same price today as the original plan's 3G ten years ago, is like thinking that the apartment rent should stay the same forever, even after the original lease was up and they built the apartment ten times larger.

I'm glad they let us keep the plan, and I'm not looking a gift horse in the mouth.
 
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Do you know of any rule that they have to grandfather the plans at all, especially for years after they no longer existed?

The plan was designed for back when devices didn't use that much bandwidth. I doubt it was ever envisioned that people would stream 100+GB. For that matter, the plan existed back when there was only 3G. A lot of us were happily surprised when they let us get LTE for the same unlimited price.

Wanting unlimited LTE Advanced for the same price today as 3G ten years ago, is like thinking that your apartment rent should stay the same forever, even after your original lease was up.

I'm not discussing pricing, they could simply increase the price point like AT&T did. Which for me works, because I still get the option of all purpose upgrades, no fine text, and unlimited data.

Verizon blew it and should face a fine for switch and bait tactics, after all, they expressedly said they wouldn't change business with the plan. AT&T on the other hand simple stated it's yours to keep and upgrade, but never stated service level (read: price) would stay the same.
 
Ah, I think I see. You just want them to continue to offer an unlimited plan?

Yes and no. To stop offering the unlimited plan is a business decision that I can respect. Earn money where you can after all. However, bait and switching their grandfathered users into giving up their unlimited plans? No, just no. Would I be happy if they offered it back? Yes, puts pressure on AT&T to do so which in turn puts pressure on upgrading those cell towers that need more fiber connections. Sadly, that won't happen.
 
If it's not unlimited don't advertise it as unlimited. T-Mobile also throttles all video traffic down to 480p on their "unlimited" plan unless you buy a "24 hour HD pass" for 3 dollars. It's malpractice what they're doing. How much are you being paid to kiss their ass and whine about people's legitimate grievances?
I'm going to be doing my best to avoid being argumentative in this post, but I just wanted to provide a little more information about T-Mobile's contracts. With their current offering (T-Mobile ONE), you do indeed only have unlimited 480p streaming with the ability to bump the quality up for additional money. They are indeed giving you unlimited data access, but they aren't giving you uncontrolled unlimited data access. I would assume that the $3 daily pass price is accurate as well, but they do offer a plan that will give you these passes everyday for a total of $25 per month, and that will include unlimited tethering with LTE speeds.

However, for older plans which are now grandfathered, myself included, there is no need to buy HD passes. I have an unlimited plan that will give me Full HD video everyday for no additional costs, and for my family who doesn't have the unlimited they have two choices. Unlimited DVD quality, or capped HD (counting against their 4G data limit).

I would struggle to recommend T-Mobile to a person looking for a single line or even two, but for families with many devices trying to use data, I have no problem sharing my experience and recommendation. None of the service providers are perfect, but some work better depending on the situation. Overall, I don't really trust the new T-Mobile ONE plan, mostly because it replaced a plan that was introduced not too long ago.
 
Credit to John Legere for taking it on the chin. He's a fab CEO.
No he's not. He misled people and is only paying because he got caught. And part of restitution is in free data, which doesn't cost him any extra, and a measley 20% accessory discount.
 
Ok, now i wonder where this $48 million will go to, since it's a fine, then it should be split and shared with all T-Mobile users, and should be paid in cash and NOT extra talk time minutes or data packages
 
You would think u could get away with this stuff, but it always come to light.

Dang this FCC.
 
Credit to John Legere for taking it on the chin. He's a fab CEO.

He seems like someone who truly cares about his company, admitting fault in this world comes so rare. To admit fault and be excited to come to successful terms, as CEO of a telecommunications firm, is even more unique.

I'm sure he wasn't too thrilled in the beginning, but to respond in the end like this is super cool

It should never have happened (or gotten to this point) in the first place if the praise in this thread was deserved.

He tried to play fast and loose and got caught. When this happens you engage the spin and hope people are hip to it. Obviously works like a charm ;)

Of course if anyone actually believed in this day and age you'd get anything "Unlimited" without some kind of a catch... wow.
 
Does this include throttling specific cell sites? I got throttled for streaming at the cell site at my work (where my phone wouldn't even function) for streaming audio and downloading audiobooks. But it works everywhere else. I called and t-mobile rep told me that they throttled just the one cell site based on usage. That it would reset after a month and I should be fine and to watch my usage on that site.

It's not a throttle. It's a deprioritization of your traffic. Bascially, if the cell site is maxed out, your traffic has a lower priority than people who haven't hit their caps. If you're connected to a cell site that has plenty of bandwidth (at the time you're using it), you won't notice anything. If you use a tower that's constantly saturated, then you will notice. I bet if you stayed at work to the middle of the night, you would be fine using that cell tower too (as everyone went home and connected to other cell sites).
 
I actually am on At&t so Im not being paid a dime. Yes T-Mobile does that stuff you mention. You know what else they do? They clearly tell you before they do it. So where is the malpractice exactly. Here's a news flash for you, Patriots would actually be appalled by "The Patriot Act"
Oh, and the new and improved "Freedom Act" is about taking away our freedoms not giving us more. Its called advertising, its a pretty big industry in case you dont know. People offer things like "A Brand new name brand 50 inch High def tv" What "name brand" you think that will be? Try TCL or maybe Insignia. Ever here this on tv, We have the best deals on product A!!!!!!
If you go there and buy something.........you might not get the best deal. Guess what, your not getting scammed. Its up to YOU to make sure your getting the best deal. Im not kissing T-Mobiles ass, Im not sticking up for them. Im calling out morons (no offense) for not being aware of the terms that THEY AGREED TO, in a purchase they chose to make.
If you fall into that category, dont get mad at me. I saw Judge Judy tell someone once, "The courts are not here to adjudicate away stupidity" If someone makes a stupid decision its not always the courts job to make them whole and its not something you can recover damages on. Ie......its on you, own it. You made a mistake, you didnt understand what you bought. Lesson learned, not sue the world.

Totally disagree. The consumer laws in the USA are generally in place to protect unsuspecting users from companies that seek to hide their unscrupulous ways. The cellular companies used to use the word throttling, now it prioritizing. Just a smoother way to say you are getting your ass reamed and you will enjoy it. Verizon throttles their UDP 3G customers - and in an effort to make them jump off the ship they recently increased their monthly plan from $59 to $79. Hopefully other companies will be sued to Mars and back for their deceiving ways.
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Now please go after Verizon! The most crooked wireless carrier in the industry. Their CEO has said "Nobody needs unlimited data" as if he was god of the wireless industry. What a tool!!!

I agree with you. These companies should have never offered unlimited data plans years ago if that's how they feel now. In today's market the word unlimited should be banned. They have already replaced throttling with deprioritization. Unlimited should be denoted as full speed unlimited as much as you want whenever you want it.
 
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How is it not unlimited when you are not completely cut off or charged for overages like other carriers do? Just because you want unlimited full speed without paying extra for it like everyone else doesn't change the meaning of unlimited data access. T-Mobile's terms have always been well spelled out every time they talk about the data plans so I hate to see them get punished because so many people are too lazy to ****ing read and won't take personal responsibility for their laziness. I get along just fine with my T-Mobile plan and all the advantages it provides, like wifi calling, works great in europe and I still have data when I don't have wifi, etc.
So basically because you're wasting your money you have enough buyer's remorse to defend what is clearly a sham. There's a reason they don't advertise that they throttle all video traffic to 480p.

I actually am on At&t so Im not being paid a dime. Yes T-Mobile does that stuff you mention. You know what else they do? They clearly tell you before they do it. So where is the malpractice exactly. Here's a news flash for you, Patriots would actually be appalled by "The Patriot Act"
Oh, and the new and improved "Freedom Act" is about taking away our freedoms not giving us more. Its called advertising, its a pretty big industry in case you dont know. People offer things like "A Brand new name brand 50 inch High def tv" What "name brand" you think that will be? Try TCL or maybe Insignia. Ever here this on tv, We have the best deals on product A!!!!!!
If you go there and buy something.........you might not get the best deal. Guess what, your not getting scammed. Its up to YOU to make sure your getting the best deal. Im not kissing T-Mobiles ass, Im not sticking up for them. Im calling out morons (no offense) for not being aware of the terms that THEY AGREED TO, in a purchase they chose to make.
If you fall into that category, dont get mad at me. I saw Judge Judy tell someone once, "The courts are not here to adjudicate away stupidity" If someone makes a stupid decision its not always the courts job to make them whole and its not something you can recover damages on. Ie......its on you, own it. You made a mistake, you didnt understand what you bought. Lesson learned, not sue the world.

That's a huge (and poorly written) wall of text to say absolutely nothing. If it's not unlimited don't advertise it as unlimited. T-Mobile also throttles all video traffic down to 480p on their "unlimited" plan unless you buy a "24 hour HD pass" for 3 dollars. It's malpractice what they're doing. Pretty much only someone being paid would actually defend T-mobile over dirty practices like these.

You made a mistake, you didnt understand what you bought. Lesson learned, not sue the world.
I didn't buy it. I would never rip myself off by buying a (not) "unlimited" plan from T-mobile. Clearly you still have plenty of lessons to learn about being smarter with your money though.

Likely why you're so upset about it.
 
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Do you know of any rule that they have to grandfather the plans at all, especially for years after they no longer existed?

The plan was designed for back when devices didn't use that much bandwidth. I doubt it was ever envisioned that people would stream 100+GB. For that matter, the plan existed back when there was only 3G. A lot of us were happily surprised when they let us get LTE for the same unlimited price.

Wanting unlimited LTE Advanced for the same price today as the original plan's 3G ten years ago, is like thinking that the apartment rent should stay the same forever, even after the original lease was up and they built the apartment ten times larger.

I'm glad they let us keep the plan, and I'm not looking a gift horse in the mouth.
Rent controlled and rent stabilized apartments in NYC?
 
It should never have happened (or gotten to this point) in the first place if the praise in this thread was deserved.

He tried to play fast and loose and got caught. When this happens you engage the spin and hope people are hip to it. Obviously works like a charm ;)

Of course if anyone actually believed in this day and age you'd get anything "Unlimited" without some kind of a catch... wow.

People like you can never be pleased - it sucks to never be satisfied to appreciate the change in leadership among companies.

Also - it was unlimited, even for the 3% that were throttled during high usage times.
 
I've always imagined throttling and deprioritization as different animals. Throttling is when you are automatically set to a lower speed regardless of network congestion, simply because you hit an arbitrary cap. So if internet traffic flowed along a high way and had a fast and a slow lane, you are forced into the slow lane even if the fast lane is empty.

Deprioritization has you taking the slow lane (once you hit that arbitrary cap) **IF** a) you were in the fast lane for the last 500 miles, and b) there are a lot more cars that want to use that lane now. If traffic thins out, you can probably get back in the fast lane, but if it gets heavy again, you will have to get back over into the slow lane.

Key difference in each scheme is the word 'IF'. Throttling doesn't have an IF statement, deprioritization does. So I don't think you can say they are the same thing.
 
People like you can never be pleased - it sucks to never be satisfied to appreciate the change in leadership among companies.

Also - it was unlimited, even for the 3% that were throttled during high usage times.

You are lying to yourself if you think his mea culpa was anything but getting caught with his hand in the cookie jar.
 
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People like you can never be pleased - it sucks to never be satisfied to appreciate the change in leadership among companies.

Also - it was unlimited, even for the 3% that were throttled during high usage times.

I'm pleased with quite a lot. Which makes the disappointments coming from the tech industry, and Apple in particular, striking to me.

If nothing wrong was done, this article wouldn't be here.

Just sorry so many gullible people fell for it and yet happy for them their lapse in thinking isn't costing them as much as it would otherwise.
 
So much for the un-carrier. I thought T-mobile was the good company. Their service (in California) is really bad losing service in many places, and their employee attitudes needs adjustment IMHO
 
You are lying to yourself if you think his mea culpa was anything but getting caught with his hand in the cookie jar.

Welcome to humanity, people aren't 100% altruists.

A company that says they care only wants more money - I don't doubt that mindset carries over to people, too. How negative, paranoid, and lonely.
 
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