[This is my Story with AppleCare and I'm looking for suggestions for how to deal with them further] Yes, my 3GS has been replaced with a refurbished replacement unit 6 times in less than 1 year. Every iPhone from the new, I got, had a different problem+1. Currently the iPhone I'm using, vibrates on touch! Here's everything in points: - AppleCare refuses to do something about these phones and gives only option to get replaced with another faulty refurbished unit. - Last refurbished 3GS had a faulty glass which was visible, but Apple Service guy refused to address that as he felt it was 'minor' issue. - Last time when I was on phone with AppleCare, the Customer Relations Guy told me about the service Apple offers in India is only on Software and hardware is taken care by local service people. Seriously? - After talking on phone and hearing the same answers, I tried to get out something different from CR guy and he shockingly said 'go file a law suit'!!! (I have the case number if that helps to track the CR) - Another CR calls me and tells me to follow some diagnostic steps to check if the problem is with software. Makes me restore the iphone from a fresh account on my mac. - After doing this for more than an hour, she tells me that this is a hardware issue and phone gets disconnected. Blank. I can not get to call back on the same number. Emailed her 4 times, but no response. - 1 Another issue with Apple I've faced was worse, Apple was to refund me some amount. They called me and asked for my bank account details to wire transfer funds. It's been ONE year now. (Still have case number) I'm just loosing confidence on Apple now. And it's important to me because only computers and accessories I have in my office is Mac, iPad, iPhone, iPod Touches and Airport Extreme. Every device has some or the other problem out of the box. Mine is a startup company and is self funded, not that rich to ignore the problem AppleCase is creating for me. What can I do now? Is Apple only selling stuff in India and avoiding denying warranty? I've somehow started to feel that it's my fault to ask for 'warranty'. Thanks Apple, you don't Care! I don't have time to file a lawsuit though.