Hi All,
Wanted to provide a warning for anyone looking to order an iPhone 6 Plus from a Costco kiosk. I unfortunately made the mistake of ordering my Verizon 64GB Space Grey 6+ from them and have received nothing but horrible customer service and no updates what so ever.
I placed my order on 11/13 and was told by the kiosk rep that I would have my order delivered to my local warehouse by 11/21. Verizon shipped my phone from Memphis Ten. on 11/14!!! It arrived at the Costco wireless distribution center in Auburn Wa. on 11/18. I have still not received the phone or any updates on where the phone even is. I live in Eugene Or. and if one takes I-5 South from Auburn Wa. to Eugene Or. the trip is roughly 5 hours. So since Costco received my phone from Verizon, it has been a week + for my phone to travel 300 miles (no weather issues, etc). When I ask the kiosk reps where the phone is, they respond with "It's in Auburn Wa." No other details, nothing. Costco Wireless (888) support number claims they can't help since the order was made in-store and not online.
While I am stuck waiting, I wanted to state my experience with Costco Wireless and Wireless Advocates so that others may not make the same mistake as me.
Thanks.