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What is everyone saying on the phone with Apple to get the free case?

I'm sure it's a different situation with everyone. Some people on here said the representative just gave it to them, maybe others casually asked about a case, maybe they complained about their order and got one that way.
 
The "I just bought/ordered/shipped/received my new iPhone 6/6 Plus" thread

Any else with "Preparing for shipment" with a delivery of 9/19 still not showing in My Support Profile, or ups?


Same here. I placed the order for a IP6 + 128G using the apple app at 12:12 am ET. Got the email immediately with the order number. $0 because of Next. Just the taxes and was charged immediately.
 
Mine just updated with the same Departure time , but I don't know what flight it is, the tracker is only showing flights from Alaska to Louisville.

Mine is hopefully on the same flight, very similar tracking, I just do not have the more recent departure... I know it can take a little time for the systems to catch up.

The flights I see are:
Airline Ident Aircraft Status Departure ► Arrival Connection
China Cargo CKK271 B744 Scheduled Wed 07:00AM CST CGO ► ANC 11:02PM AKDT Tue

Atlas Air GTI8401 B744 Scheduled Wed 06:20AM CST CGO ► ANC 10:26PM AKDT Tue

Both should have left (I believe) but do not show in the air?

http://flightaware.com/live/findflight?origin=ZHCC&destination=PANC
 
On the phone now with Apple, super nice and friendly guy. Offered me a case each for iPhone 6 and iPhone 6+. I didn't even have to say anything, he was just like "yeah so I'd like to offer you a free case for the shipment information not being updated yet." Yay!!!!
 
The "I just bought/ordered/shipped/received my new iPhone 6/6 Plus" thread

Me 5! Ha. Although my iPhone 5 was stolen off the UPS truck on launch day, I hope my luck is better here, and it hasn't been lost in China:eek:


STOLEN? noooo. At least my regular UPS driver is pretty nice

But add this to my list of anxiety now.
 
That's horrible! I hope better luck for you this year!

Thanks:D

I was sitting by my door at 10pm, making "reasons UPS might come this late" that night. It said Out for Delivery for almost a week. One day I come home from work to a UPS sticker on the door for an attempt. Apple stepped up, shipped out a replacement ASAP, and I drove to the hub that night haha

----------

STOLEN? noooo. At least my regular UPS driver is pretty nice

But add this to my list of anxiety now.

The driver didn't steal it, someone likely distracted the driver while a buddy jumped in the truck and gabbed one of 500 "look-alike" boxes. Happened to be mine:mad:

My UPS truck goes through a REAL rough area before coming to my nicer neighborhood.
 
Just made a thread but might put this here too:

My iPhone 6 has appeared in my support profile. Here is the information of the device:

Nice Name: iPhone 6
Family name:
Group1: iPhone
Group2: 6
Generation:
Screen size: 4.7 inch
Screen resolution: 1334x750 pixels
Colour: Silver
Production year: 2014
Production week: 36 (September)
Model introduced: 2014
Capacity: 64GB
Memory - flavour: xx
Factory: C3 (China)

Production week 36 corresponds to 1st to 7th September, 2014. Interestingly, memory information is absent.

you can check your serial number using this site.
 
Found my serial number on the support page about 2 hours ago and my tracking info appeared 1 hour after that! It is currently in PA and destination is VA!! iPhone 6 Plus 64 GB for Verizon :)
 
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