The "I just bought/ordered/shipped/received my new iPhone 6/6 Plus" thread

[Jim82]

Not saying I don't agree with you. Whenever new products are launched, there are bound to be some shortages. However a company of Apple's size, definitely does have the resources (if they wanted to) to have enough for opening weekend. For them to say that "Pre-Orders completely exceed expectations" is bull. Nothing has indicated otherwise that a launch will fall flat on its face, therefore they should be conservative in production. Whether or not this is false supply constraint, I have no proof of anything. Below is my order history from last year vs. this year.

Ordered two days after launch (September 20th)
iPhone 5s 64G Gold: Ordered on September 22 - Delivered October 18th (2013)

Ordered one day after pre-orders began (September 12)
iPhone 6 64G Gold: Ordered on September 13 - (Estimated) Delivery October 17-23 (2014)

It's just frustrating because it seems as if they learned nothing from last year's fiasco.

It seems they did learn something from last year. Pre order sales were about 1mil last year v. 4mil this year. More people are getting theirs in the launch date.

It seems YOU did not learn anything from last year. If you ordered two days AFTER preorders last year you should of better planned this year. Everyone knew, including Apple that this year launch would be bigger, yet you still waited One day AFTER pre orders and expect to get it on the 19th? Maybe you'll learn something for next year and not blame Apple for your inability to plan.

 

[Guy Mancuso]

I too have about the same tracking info up to not having the 2nd Departure from China.

Location Date Local Time Activity
ZhengZhou, China
09/15/2014 11:15 P.M. Arrival Scan
09/15/2014 11:00 P.M. Departure Scan
09/15/2014 9:46 P.M. Location Scan
09/15/2014 9:58 A.M. Origin Scan
09/15/2014 8:26 A.M. Order Processed: Ready for UPS

There were two Cargo flights (both 747's) that departed directly from Zhengzhou yesterday (EST for me), that have already gone through Anchorage. One is continuing to Louisville and the other to Chicago. I know Louisville is the main UPS Hub, and from reading on hear Chicago is another big Hub for UPS.

These two flights are Atlas Air and China Cargo (both of whom I have read are carrying iPhones). My guess is that since these planes are not UPS, UPS does not actually physically scan them until they are at a UPS terminal again. Anchorage (from what I read) is just a US Customs checkpoint.

My guess is once these planes land at the UPS destinations (Louisville and Chicago) the phones will be back in UPS's hands and receive their next UPS Scan.

Here are the two flights:
Chicago (Atlas Air GTI8401) http://flightaware.com/live/flight/GTI8401/history/20140917/0516Z/ZHCC/PANC

Louisville (China Cargo CKK271) http://flightaware.com/live/flight/CKK271/history/20140916/2300Z/ZHCC/PANC

If I had to guess, both of these are filled with nothing but iPhones and used to augment the capacity UPS had to move product from China. I have read that Apple has chartered a number of cargo planes for the launch.

I have learned a lot on shipping logistics on this site!

Sounds about right to me. Right now no movement update from Alaska and they certainly landed by now in Chicago and Louisville. My bet there not back in UPS facility at the moment but waiting to unload the planes this morning.

I'm pretty sure mine went to Louisville . Give it a couple hours and tracking will update again.

 

[nandopr]

Finally! My 6+ shows. Support page. Ordered at 12:12 am ET. It shows a white one and I ordered the black one. But i am sure that mean nothing and will get the correct one.

 

[xero9]

I'm starting to agree with others previously that even though we have no tracking number our iPhones are in the hands of FedEx/UPS at this point.

Wednesday morning and mine still says "Preparing for Shipment" even though I've been charged in full since Friday.

At least that's what I want to believe.

 

[Kealohilani]

My tracking information has gotten really strange. Apparently it arrived in ZhengZhou, China on 09/16/2014 at 7:10 P.M. but hasn't done anything since. I requested it be held for Will Call so now it isn't showing anything after that. On packagemapping.com it just says exception and doesn't give any other information. Did I do something that delayed it and now it is sitting in China, or is it just not giving me the tracking information anymore because of Will Call but it is further along? It's making me kind of nervous now.

 

[Guy Mancuso]

You get charged and you get a serial number than you got a phone on the way. Regardless of tracking data. This is all done in bulk until it hits a distribution center so they divide up the lot into different locations.

Problem is folks we are cheating and seeing the tracking info too early. Its most likely why Apple has not sent out email tracking data until it actually hits a distribution center.

 

[EricExtreme]

My tracking information has gotten really strange. Apparently it arrived in ZhengZhou, China on 09/16/2014 at 7:10 P.M. but hasn't done anything since. I requested it be held for Will Call so now it isn't showing anything after that. On packagemapping.com it just says exception and doesn't give any other information. Did I do something that delayed it and now it is sitting in China, or is it just not giving me the tracking information anymore because of Will Call but it is further along? It's making me kind of nervous now.

Why would you get nervous? It's a phone not your first born child getting delivered. All joking aside have faith in the couriers and their logistic routes. The package isn't going to constantly move. Apple ships products overnight from China all week long. It can leave Thursday and still get to you on time. These phones are in pallets. Once the plane is full of pallets of orders it will be sent stateside. DEEP BREATHS!

 

[Michael887]

It seems they did learn something from last year. Pre order sales were about 1mil last year v. 4mil this year. More people are getting theirs in the launch date.

It seems YOU did not learn anything from last year. If you ordered two days AFTER preorders last year you should of better planned this year. Everyone knew, including Apple that this year launch would be bigger, yet you still waited One day AFTER pre orders and expect to get it on the 19th? Maybe you'll learn something for next year and not blame Apple for your inability to plan.

Oh wow. Somebody is in a bad mood. I don't expect anything. I was just saying that it would be nice. Instead of having a chip on your shoulder, why don't you have a bit of sympathy.

Of course I regret not staying up till 3am on a day when I had to be up at 6am. I don't need you to add salt to the wound.

 

[iamdigitalman]

Alright, after several agonizing days, I finally checked the preorder email I got from Verizon, and I have tracking number attached! Oddly, I didn't get an email about it as expected, but oh well.

It's being shipped via Fedex. Arriving on 9/19 by 3pm.

Now here's the odd thing: under the shipment status, this cryptic message: Future delivery requested. I googled it, basically it means they are gonna hold it so it will be delivered on 9/19, and not earlier.

However, the method of shipping is FedEx Standard Overnight, which according to their own website, states:

FedEx Standard Overnight® provides next-business-day delivery by 3 p.m. to most addresses, and by 4:30 p.m. to rural areas.

So, by this logic, it should be delivered by tomorrow, 9/18 no later than 3pm. I'm wondering if I should call them up and see if they can't remove the future delivery hold thing, and raise a fuss about the shipping method.

It will be such a relief to finally, FINALLY ditch my 3 1/2 year old iPhone 4. It's so slow with iOS 7, and it will never be able to run iOS 8.

Really wish I was able to preorder on Apple's site so I could go down to the store and pick it up first thing Friday morning, but their site was acting up, so I had to do it through Verizon. I didn't even get the option to get a case or Applecare.

 

[rollerbones]

Just talked to a few different people.
If you are still showing "preparing for shipment" it is most likely already in the US and depending on the hub it is shipping form you will not see anything until Thursday when they are prepared for Friday delivery.

Most people who received tracking numbers are shipping in from China OR the hub for the version they ordered is transferring it around.

Guess we will see Friday.

Also, the charge if removed will appear again today or tomorrow once on the truck.....

 

[thehenry]

Mine just showed up in Support Profile!!

 

[Kealohilani]

My tracking information has gotten really strange. Apparently it arrived in ZhengZhou, China on 09/16/2014 at 7:10 P.M. but hasn't done anything since. I requested it be held for Will Call so now it isn't showing anything after that. On packagemapping.com it just says exception and doesn't give any other information. Did I do something that delayed it and now it is sitting in China, or is it just not giving me the tracking information anymore because of Will Call but it is further along? It's making me kind of nervous now.

Just chatted with a UPS rep. She first said that I had a delivery date of 9/19 and it was moving on schedule. Then she said that the last scan showed that the delivery date was to be determined. I asked her if canceling the request to hold it at UPS for pickup would help my tracking and delivery date issues and she said no, it would have no effect on the date. Looking like I might be delayed due to asking for pickup.

 

[blhoward2]

Alright, after several agonizing days, I finally checked the preorder email I got from Verizon, and I have tracking number attached! Oddly, I didn't get an email about it as expected, but oh well.

It's being shipped via Fedex. Arriving on 9/19 by 3pm.

Now here's the odd thing: under the shipment status, this cryptic message: Future delivery requested. I googled it, basically it means they are gonna hold it so it will be delivered on 9/19, and not earlier.

However, the method of shipping is FedEx Standard Overnight, which according to their own website, states:


So, by this logic, it should be delivered by tomorrow, 9/18 no later than 3pm. I'm wondering if I should call them up and see if they can't remove the future delivery hold thing, and raise a fuss about the shipping method.

It will be such a relief to finally, FINALLY ditch my 3 1/2 year old iPhone 4. It's so slow with iOS 7, and it will never be able to run iOS 8.

Really wish I was able to preorder on Apple's site so I could go down to the store and pick it up first thing Friday morning, but their site was acting up, so I had to do it through Verizon. I didn't even get the option to get a case or Applecare.

No chance of this. Apple pays them to hold the devices until launch day and they aren't going to risk a million dollar contract because you complained about waiting with everyone else. Plus, the shipping gurantees belong to the shipper, not the receiver...so Apple can make whatever agreement they want regardless of what the standard guarantee is.

People in the past have gotten them early (I received my 4 several days before launch), but those were apparently actual accidents and Apple leaned heavily on them to prevent. I'm not sure I have heard of happening to anyone in a few years. A friend who works at UPS told me that they even locked up the employee's packages and wouldn't let them take them until launch day. Normally, UPS employees can just take their package when it gets to their distribution center regardless of the shipping method used.

 

[CarolG]

My tracking information has gotten really strange. Apparently it arrived in ZhengZhou, China on 09/16/2014 at 7:10 P.M. but hasn't done anything since. I requested it be held for Will Call so now it isn't showing anything after that. On packagemapping.com it just says exception and doesn't give any other information. Did I do something that delayed it and now it is sitting in China, or is it just not giving me the tracking information anymore because of Will Call but it is further along? It's making me kind of nervous now.

This happened to me last year, when they wouldn't let us pre-order the 5S. We had to order on launch day. When I got the tracking info. from UPS, I found out that the iPhone was going to be delivered earlier than they had originally predicted, when I was out of town.

After I called UPS to request delivery a day later, I could no longer see tracking information, but it was delivered when promised. Don't worry.

 

[Kealohilani]

This happened to me last year, when they wouldn't let us pre-order the 5S. We had to order on launch day. When I got the tracking info. from UPS, I found out that the iPhone was going to be delivered earlier than they had originally predicted, when I was out of town.

After I called UPS to request delivery a day later, I could no longer see tracking information, but it was delivered when promised. Don't worry.

Thanks for your response. I am hoping that it is just standard and I can be at UPS at 9am to pick it up. Trying not to worry but I am naturally a worrier. Maybe that's why I am going grey in my late 20s already.

 

[EricExtreme]

Thanks for your response. I am hoping that it is just standard and I can be at UPS at 9am to pick it up. Trying not to worry but I am naturally a worrier. Maybe that's why I am going grey in my late 20s already.

Why would you worry about a phone? You will get it eventually. One day or two won't make any difference. Relax man it's not worth getting nervous over

 

[jaziCo]

I'm starting to agree with others previously that even though we have no tracking number our iPhones are in the hands of FedEx/UPS at this point.

Wednesday morning and mine still says "Preparing for Shipment" even though I've been charged in full since Friday.

At least that's what I want to believe.

I checked early this morning... like around 7ish AM EST... and nothing was showing anywhere.. no listing in support profile, no UPS reference search result, and still preparing for shipment..

Just checked this very second... 6+ is now listed in my support profile, was able to find a tracking number using my phone number via reference, but still shows preparing for shipment.

So as you said... its just a matter of time before the systems update.. I think if you have a date of 9/19 for it be shipped... then rest assured that it will be delivered by that date.. regardless of what the system(s) are showing.

 

[Rob198612]

how much weight does it show for iPhone 6 under your tracking information?

mine says 1.10LBS while my iPhone 6 plus says 0.50KG weird

 

[ettd88]

Darn. My phone is still showing as being in ZhengZhou, China as of Sept. 15. Hope that gets updated soon.

Have 3 on the same boat!

 

[jaziCo]

how much weight does it show for iPhone 6 under your tracking information?

mine says 1.10LBS while my iPhone 6 plus says 0.50KG weird

My 6+ shows 2.00 lbs

 

[Rob198612]

My 6+ shows 2.00 lbs

they both say 1.10lbs :-\

 

[applegeek4221]

ZhengZhou, China 09/15/2014 11:00 P.M. Departure Scan
09/15/2014 10:27 P.M. Location Scan
09/15/2014 2:54 P.M. Origin Scan
China 09/15/2014 6:39 A.M. Order Processed: Ready for UPS

Still havent made it to alaska lol.

 

[alirz]

i dont know whats the hold up. my serial # showed up in the support profile yesterday. But shipping status has not changed for the last 3 days.
still shows: Delivers: 19/9-23/9 by Standard Shipping

Im wondering if i should be expecting it on the 23rd now instead of the 19th..?

 

[Jd3774life]

I am one of those that had NO info still....... 64gb iPhone 6 Plus Space Grey AT&T ( I ordered at 12:25 on 9/12)

Mine Updated overnight!!!!

At 12:13am Central Time UPS sent me a My Choice Delivery alert email saying I have a package coming on Friday 9/19 by end of day!

Next Day Air Saver

MINE is in: MOUNT JULIET, TN, US
Shipping weight is 1.6 pounds - I only have 1 iPhone 6+ in my order.

(It only says shipping label created)

Also.. My phone now appears in my Support Profile.. Assuming it happened around midnight last night.
SUPER PUMPED!!!!!!! ( except it says by end of day.. and UPS always comes at like 7pm! )

 

[jgfl]

Just chatted with a UPS rep. She first said that I had a delivery date of 9/19 and it was moving on schedule. Then she said that the last scan showed that the delivery date was to be determined. I asked her if canceling the request to hold it at UPS for pickup would help my tracking and delivery date issues and she said no, it would have no effect on the date. Looking like I might be delayed due to asking for pickup.

Im in the same boat. I also spoke to UPS, they said NO, asking for pickup makes no difference in delivery time.