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The new ipad - is this normal?
- Thread starter aasaeedi
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I also have exactly the same slight bleed when viewed at that angle. But would otherwise not notice it, and everything else is perfect. Most people report the same on their iPads. So am keeping mine.
Great due to this post hundreds will be returning even more of their iPads for a problem that is a non issue. These forums are Apple's worst enemy!
LOL. Your last name Jobs?
So are people having luck replacing iPads with this issue?
To me it looks like a quality issue in manufacturing. My iPad 2 doesn't have this.
Can this really let debris in behind the screen?
-Kevin
To me it looks like a quality issue in manufacturing. My iPad 2 doesn't have this.
Can this really let debris in behind the screen?
-Kevin
This is def a manufacturing issue. I was at the apple store today and all but two floor models had it either near the home button or up near the FaceTime camera. These new iPads are being cranked out in the thousands per day, and QC has all but been forgotten. I'd say just deal with it for now and swap it out in a few months when production calms down.
Great due to this post hundreds will be returning even more of their iPads for a problem that is a non issue. These forums are Apple's worst enemy!
how do you know it's a non issue? it's basically a gap/hole/rip/break in the seal around the LED, placed there specifically to keep the raw LED sidelights from contaminating the viewing area. How do you know the breach won't widen over time? What if it starts flaking off onto the screen? Call me old fashioned, but something that isn't supposed to have a hole in it should not have a hole in it.
How do you know it will!
Those "raw LED sidelight" are not going to "contaminate" anything. LOL!
Not going to call you old fashioned, just not very bright.
The issue shouldn't affect anything, but, that's not supposed to happen, it is a manufacturing defect. So, if that's what bothers you about it, exchange it.
clearly you don't work in any sort of visual industry. the word contaminate is used all the time in print and film. it's not just for viruses. now who's bright? between you and the LEDs, I'm going with the LEDs.
Yes, it is. He's looking UNDER the bezel at an extreme angle on a solid sheet of glass! My first iPad 3 had this (replaced due to dirt between the LCD and backlight causing a tiny but annoying black dot - so I am pretty picky). I only noticed because I looked for it. The replacement does (unrelated to the other defect). I had an iPod Touch with it. I had an HTC Desire (or maybe it was an HTC Hero, I've gone through lots of Android phones) with it. My cousin's iPad 2 has it (I looked when a big deal was being made then). I had Sony camera with it. Etc, so on and so forth.
Being able to see the backlight at an extreme angle with screen designs like this (one solid piece of glass extending beyond the screen edges) is very very common due to normal variations in the assembly of the device. It's harmless and has no effect on the product's operation, usability, performance, reliability, anything. It's simply minor differences in fit and finish of an INTERNAL COMPONENT YOU CAN'T SEE. The only time it would be a problem is if it allowed so much light through you could see it clearly, or if it allowed dust to accumulate under the screen glass (theoretically possible, but dust seems to get under there anyways somehow in almost every device). The iPads are pretty well sealed, and I would be surprised if iPads with these minor, completely unnoticeable unless sought out "light leaks" were any more prone to dust accumulation over time than any other iPad...
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This is very, very common and normal in this type of design. As I said, I'd love to look at older iPads with and without this issue and see if there's any difference in amount of dust accumulation under the glass. I highly doubt it.
Not the Salem, NH Apple store. Even spoke with a manager. Their line was "if it doesn't affect the screen....they don't care". They don't see it as a manufacturing issue. They didn't care that I looked at 5 new iPads on the floor and NONE had the issue.
The genius said it was "impossible" to have it spread or have dust/debris get under the screen from it.
-Kevin
Thanks for this information. It will set some minds at ease but others will still never be happy! (mcdj
)Thanks for this information. It will set some minds at ease but others will still never be happy! (mcdj
The simple fact that MOST dont have it would lead one to believe that cases like this are a minority...thus, a minority of the iPads have light leak. This would lead us to believe it is a defect. For those who did not get it swapped out at Apple Store, you mus have approached the Genius/Manager the wrong way. Apple sticks by 'if the customers ain't happy, surprise and delight them' in almost all situations where the customer is unhappy, I find it unlikely they would not have swapped for this issue. Only because I swapped 2 iPad 2s with this issue, no questions asked. Try another store...
None of my LCD products have this kind of leakage....iPhones, MacBooks, cameras, tv, etc....so I don't know how you can be so cocksure about your post
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Unlikely or not.....my store didn't budge. I was very friendly to both the Genius and Manager. They stood their ground....it's their right.
I'm sure Apple tracks all Genius bar appointments....so even going to another store won't help.
-Kevin
My launch iPad 3 had the same issue. I was at an apple store getting a replacement iPhone, and looked at the ipad display models which did not have this problem.
The store manager happened to be helping me at the time and I asked him about it. I had my iPad in my car and he took a look at it. He said it was not normal and he swapped it for a brand new one on the spot (I was still in my 14 day). Replacement iPad does not have this problem.
The store manager happened to be helping me at the time and I asked him about it. I had my iPad in my car and he took a look at it. He said it was not normal and he swapped it for a brand new one on the spot (I was still in my 14 day). Replacement iPad does not have this problem.
There's a foam perimeter around the LCD that is adhered to the glass. There should be no light coming through anywhere. I had the same issue on my iPad 2 and had it replaced without a problem at the apple store.
http://guide-images.ifixit.net/igi/mH4QIwCSrxTHGNFk.huge
http://guide-images.ifixit.net/igi/mH4QIwCSrxTHGNFk.huge