Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Carrier The Verizon iPhone X Pre-Order and Dispatch Thread

Nelliebee said:
I am still waiting to be charged too. So nervous since I had a lot of trouble putting my order through. It took me over half an hour!
Click to expand...

Same. I have two orders for the same line (bc Apple gave me 2-3 weeks due to app issues) which is why I'm extra obsessive this time. Until the phone goes out I won't feel relief I'm actually getting it!
 
My credit card flagged it as a fraudulent charge too and declined payment. I’m on the phone with Verizon now hoping it gets straightened out and not screwed up further. The aggravating thing is I called my card company yesterday and told them about the charge.
 
  • Like
Reactions: mvsrt99
Whoknows8701 said:
What time did everyone else preorder when they launched? Will give us a good idea how they are prioritizing deliveries.

Got my confirmation emails for

First phone
11:57pm iPhone X 64GB Silver

Second phone
12:06am iPhone X 64GB Silver
Click to expand...

I got my confirmation email at 3:40am eastern time (12:40am Pacific) for an iphone X 64gb in Silver. I haven't been charged yet. :(
 
Last edited:
My Amex Green has the entire $192.86 pending now. And i got charged for the $80.74 that i owed to put me at 12 months of payments. So....I expect my phone to be here Friday. Guys be patient. If you're seeing charges or pending charges of $xxx.xx instead of $1.00, you're getting your phone.

Apple does a lot of just in time shipping and it is very organized and streamlined. They know what they are doing logistically.
 
clutchm3 said:
Let me know what happens to you two. Going through the same thing with AMEX. I hope they just try to charge again soon.
Click to expand...
I just called and they redirected me to their Internet Orders department and just resent the charge, and are good to go. Still on for 11/3, made sure to say 100x that I just want to recharge NOT cancel and reorder.
 
For those wondering about pending vs processing... My order status has only ever said processing but my debit card was charged the $32 upgrade fee an hour ago. I don't think there's a difference between the two statuses.

(Silver 64G, ordered around 12:10am)
 
clutchm3 said:
Nope just the regular tax fee whatever, was like $120 something.
Click to expand...
If you don't make a lot of online purchases with the card that may be why it was flagged. I just contacted American Excess and told them the charge was real, even though it wasn't flagged. The gent made a note on my account and appreciated me letting them know. I normally don't do that, but don't want to risk any unnecessary delay in shipping.

General comment to the forum: In the future, it is best to make purchases with a credit card, instead of a debit card, especially online. Never give a company direct access to your checking account.
 
Got charged for my second order, which went thru at 3:01am EST for a 64GB Silver X, but not for my order that went thru at 2:59EST for my 256GB Silver X.
 
I too was declined and requested to authorize my payment via Chase. I did authorize then got an email from Verizon maybe half an hour later asking to update my payment. I paid with the same card and now have a pending charge.
 
Just got the $32.70 charge about an hour ago. Glad to see it.

Edit: Although the "deliver by 11/3" date is no longer even shown. Just says "Processing."
 
BasicGreatGuy said:
If you don't make a lot of online purchases with the card that may be why it was flagged. I just contacted American Excess and told them the charge was real, even though it wasn't flagged. The gent made a note on my account and appreciated me letting them know. I normally don't do that, but don't want to risk any unnecessary delay in shipping.

General comment to the forum: In the future, it is best to make purchases with a credit card, instead of a debit card, especially online. Never give a company direct access to your checking account.
Click to expand...
I did everything you stated here before I ordered. Still ran across the problem. Trust me, I know.
 
I didn't look at the clock, but I was done with my order (256gb / Space Gray on a new Device Payment Plan) a couple of minutes after the site went live for me (at exactly 3:01 am EST, their standby page had a timer on it or something to load reload right at 3:01 am EST). My order confirmation came at 3:05 am for delivery on 11/3, and it is listed as "Processing" but I have yet to see a charge on my card. I use a new bank now, Huntington, and they have not as of today ever denied a payment, regardless of size. This should only be about $120 bucks anyways (tax and upgrade fee.)

Sure hope it comes on Friday, I already ordered the cases :p
 
jdclifford said:
No iPhone X will be delivered before Fri.
Click to expand...
People say this every year. Yet, every year a few lucky people get a mistaken delivery from UPS/FedEx Thursday. There's always hope in human error!
Whoknows8701 said:
What time did everyone else preorder when they launched? Will give us a good idea how they are prioritizing deliveries.

Got my confirmation emails for

First phone
11:57pm iPhone X 64GB Silver

Second phone
12:06am iPhone X 64GB Silver
Click to expand...
Ordered 256GB space grey at 2:53 ET with 11/3 Delivery. Confirmation email received at 2:56. Card charged for tax and fee a little while ago with everyone else that posted.
 
  • Like
Reactions: mbrink12
Ordered from Verizon website and recd confirmation email at 2:58am est for 256/SG/X and was charged today at 6:13 and order changed to processing if it helps anyone
 
kylefrost said:
I just called and they redirected me to their Internet Orders department and just resent the charge, and are good to go. Still on for 11/3, made sure to say 100x that I just want to recharge NOT cancel and reorder.
Click to expand...
Do you have this departments numbers?
 
Hyperion0808 said:
Ordered from Verizon website and recd confirmation email at 2:58am est for 256/SG/X and was charged today at 6:13 and order changed to processing if it helps anyone
Click to expand...

I thought mine has said "processing" for the longest time, since I ordered it. Did I just misread it and it said "pending?"
 
Carlow said:
I too was declined and requested to authorize my payment via Chase. I did authorize then got an email from Verizon maybe half an hour later asking to update my payment. I paid with the same card and now have a pending charge.
Click to expand...

This just happened to me as well. Confirmed payment with the same card and now I have a pending charge for the full amount on my Chase card. :)
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back