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Tim Cook Says He Expects AirPods to Ship Over 'Next Few Weeks' in Email to Customer
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This has got to be the funniest thing I've ever seen. Hopefully, you do realize there's no such thing as "truly digital sound". Speakers are driven by analog signals because sound is analog. Trying to pump the square wave of a digital signal into a speaker would be nothing but useless noise as you blow the driver from one extreme to the other.
As long as sound is stored in a digital medium, you will always need to use a DAC. Even BT headphones use a DAC, it just uses one in the headphones instead of in the phone.
But that really isn't any different than 90% of the comments here. But here is there is less intelligence!
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Yea, but let's remember that for most here, connecting that little adapter is just way too much trouble and would stop them for their favorite hobby--moaning and groaning about everything.
I thought Timmy was supposed to be some kind of supply chain genius ?
Apples narrative for the removal of the headphone jack is looking a bit silly, two and half months later and still no sign of their wireless earbuds.
Apples excecution has really gone downhill, when was the last time they released something that wasn't severely supply constrained?
Apples narrative for the removal of the headphone jack is looking a bit silly, two and half months later and still no sign of their wireless earbuds.
Apples excecution has really gone downhill, when was the last time they released something that wasn't severely supply constrained?
There are a lot of sensitive people here.
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Apple has almost always (if not always) had a break between when a completely new product line was introduced and when it was released.
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Why the obsession with skipping the 7? A lot of us we are paying for a phone monthly, so why not get the newest model. It isn't saving me any money to not upgrade. All I pay to upgrade is tax.
The only things the Timinator executes are features, ports, software and products.
Just how long do you listen to music continuously without taking a break?
On a full charge the AirPods last for 5 hours before you start reducing the 24 hour battery life of the charging/carrying case.
After the first 5 hours, an additional 15 minutes in the charging case gets you another 3 hours, and so on for 24 more hours of listening.
And if you seriously couldn't stop listening to something for those 15 minutes, you could charge one AirPod at a time for 15 minutes each, and put up with a total of 30 minutes of monaural sound over 8 hours of continuous listening.
My guess is they're running hard against the holiday deadline and have no confidence they can deliver. If they knew anything with confidence, they'd open preorders to not lose the holiday sales-- but missing a holiday delivery promise is death and there's no way they'll risk that.
Best bet, I think, would be in store sales only at this point-- it gets people in your store and it avoids promising something they can't deliver. If you walk out with a set, you have them. If you don't, try again tomorrow.
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I looked forward to the release date, I'm frustrated they didn't hit it, and if this happens more often I'll stop planning around their dates and look for alternative solutions. Apple knows this too. That's a feature, not a bug.
Best bet, I think, would be in store sales only at this point-- it gets people in your store and it avoids promising something they can't deliver. If you walk out with a set, you have them. If you don't, try again tomorrow.
How was it rude? By starting with "Give us". You are justifying the rudeness, but it was undoubtedly rude. If you're requesting privileged information, you could at least start with "please".
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No, I think the release date was best. This is frustrating for customers, which makes it embarrassing for Apple, which drives them to not make this mistake again. Showing something without a release date is just vapor ware and there's no penalty for not delivering.
I looked forward to the release date, I'm frustrated they didn't hit it, and if this happens more often I'll stop planning around their dates and look for alternative solutions. Apple knows this too. That's a feature, not a bug.
nothing against AirPods but man, there is no way anyone can ever justify removal of the headphone jacks.
people have said this a billion times but it should be said again & again : removal of the headphone jack was a STUPID mistake.
people have said this a billion times but it should be said again & again : removal of the headphone jack was a STUPID mistake.
Exactly. Nothing wrong with what the customer asked, even more direct is fine. Cook is not the CEO of the customer - he is running a business that needs customers. Apple sold a wireless vision and hasn't delivered after people paid for new iPhones.
Apple and Cook can sure ignore these types of complaints. That will eventually lead to less customers.
My advice for Cook. Under promise and over deliver.
I am a C-level executive and am never offended by customers with valid complaints regardless their choice of words. If my company services its customers complaints are few and far between.
I have to laugh at the people saying the customer was rude. These people put their money out there with an expectation of Apple delivering a product somewhere close to on time. What Apple has done is far more rude... Mostly ignoring paying customers and giving dodgy timeframes as to when they will deliver.
This will continue and probably get worse over the years unless Apple fans are smart and stop buying the day it hits the store for preorder and wait till it actually hits the shelf.
This will continue and probably get worse over the years unless Apple fans are smart and stop buying the day it hits the store for preorder and wait till it actually hits the shelf.
I'm sorry but announcing a product to ship in October and here we are they may show-up before Christmas is just ridiculous. The sad part is this is just one example of many over recent years under the failed leadership of Tim Cook.
Apple has become a fraction of itself over the past few years with few product rollouts, product categories being eliminated, and when new products do make it to market they are plagued with false supply issues and missed delivery dates. I have to believe Steve is rolling in the ground over these past few years of "Innovation My ARSE"
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MacRumors has been forwarded an email in which Apple CEO Tim Cook, responding to a customer, allegedly said he anticipates AirPods to begin shipping "over the next few weeks."MacRumors has verified the email's full headers appear to originate from Apple's corporate servers, while Apple executives are known to respond to customers on occasion, but as a boilerplate disclaimer, it should be noted these emails can of course be faked. Apple did not immediately respond to request for comment.
Apple has so far only said it needed "a little more time" before AirPods are ready for customers, while conflicting rumors have pointed towards release dates between December and January, offering little clarity. AirPods remain listed as both "coming soon" and "currently unavailable" on different sections of Apple's website.
Apple has become a fraction of itself over the past few years with few product rollouts, product categories being eliminated, and when new products do make it to market they are plagued with false supply issues and missed delivery dates. I have to believe Steve is rolling in the ground over these past few years of "Innovation My ARSE"
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MacRumors has been forwarded an email in which Apple CEO Tim Cook, responding to a customer, allegedly said he anticipates AirPods to begin shipping "over the next few weeks."MacRumors has verified the email's full headers appear to originate from Apple's corporate servers, while Apple executives are known to respond to customers on occasion, but as a boilerplate disclaimer, it should be noted these emails can of course be faked. Apple did not immediately respond to request for comment.
Apple has so far only said it needed "a little more time" before AirPods are ready for customers, while conflicting rumors have pointed towards release dates between December and January, offering little clarity. AirPods remain listed as both "coming soon" and "currently unavailable" on different sections of Apple's website.
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So instead they moved the dac to the bt headphones or the dongle, I think the logic is kinda flawed: why not provide a better dac inside the phone, perhaps with an improved, state of the art tiny headphone amp that perhaps justify the 900+ usd asking price?
Ah, yes the ever present obsession with thinness....
There's nothing wrong with the jack per se, since the alternative still has teething pains and no slam dunk advantage, since audio quality in the airpods is only on par with the classic wired buds (per early reviews).
At this point Apple is just sucking big time, they can't release a product to save their sorry souls and when they do it's disjointed and the customer experience is anything but good. Apple really needs to think about replacing TimCo to someone that had the drive to perfection that Steve Jobs delivered.
Apple is becoming another "it's good enough" company and shipping crap out that should not be released. You might say you don't agree, well ok - so I'll give you another example besides iPhone 7 AirPods. Go back and look at AppleTV Gen 4. What happened well we got a new product, a new touch remote that is anything but a great experience and where was the iOS App? Oh that's right it took them several months to come up with a new one while leaving everyone hanging to enter passwords and accounts. Oh and remember the big "single sign-on feature" well a year later and it's still not out!
Oh you want another failure? _ look at MacPro.. Came out 2013 - ZERO Updates for Pros..
Now go look at the competition - Microsoft with the Surface Pro and Book, and now the Studio are bring out some really cool products... the times are a changing
They forced themselves into announcing them when they decided to remove the headphone jack on the phone. They should have probably left the jack in until the next release. At that point they could have had the pods ready. They just couldn't resist spouting off about the brave, new, wireless future and now are getting some flack over it. Their biggest mistake was announcing them at all.
I am also glad they are doing whatever it needs to get them right. Given the wait and frustration they had better pray they are absolutely perfect when they are launched. Stressful days for the people working on this particular product.
Let's be honest. You're never going to do that.
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I've updated the spreadsheet. Thanks for sharing that...opinion.
I can't say I disagree with anything you're saying. People keep saying "If Steve were alive..." for a reason. Removing the headphone jack? Have a great new solution? They ship on the same day. We're Apple, this is what we do.
I will say it. If Steve were alive, there is 0% chance the AirPods are late.
I actually have reason to believe Cook did send or at minimum, approve this E-mail to be sent. What do you consider "Generic?" Seems right to the point and direct to me, judging from his response.
Cook also likely has a league of advisors working under him, who frequently respond to E-mails under his authority.
But in this situation with the delay of the Airpods, I do feel it was Cook who responded. At least these are my thoughts.
Like the people that pre-order phones and notebooks only to find that people are walking into stores and getting them sooner?
There was a right time. That was Apple's original time frame. The idea was we all would have had ourn airpods and iPhone 7 by now. The delay was a tad annoying but with a date in late October we began the thoughts of pre-ordering etc. You are correct now in saying there isn't a right time. that time has long since passed. The obviously mucked up their timing on this product. They knew for how long they would get rid of the jack?
It isn't like an iPhone popped up suddenly and caught them off guard. They had as long to design the pods as they did the phone. Although with the latest design of the iPhone it may have taken more effort to actually create the pods from scratch then it did to remove the jack from an iPhone 6.
Not trying to be overly negative but really? There was never a right time?
Sometimes a more aggressive tone is appropriate when somebody is literally jacking you around.