It's called talking to truth to power.
I suspect Tim Cook is surrounded by fawning lackeys and people paid such unimaginably vast sums that they daren't express an opinion of their own.
If -- ha! -- Tim Cook is a good CEO he'll welcome honestly expressed customer feedback.
For the supposed supply-expert, Apple has been increasingly disappointing in the last few years. The Apple Watch was first announced in September, then reannounced in February, with pre-orders in April and shipping of those preorders not till May or June in a lot of cases. The iPad Pro's killer feature was the Apple Pencil, which was not available for love or money until weeks, even months, after the launch of the iPad itself.
Now the same again. The courageous iPhone 7's killer feature is its lack of a 3.5mm port. All but the most slavish fanboys must see that the AirPods should have been released on Day 1 of the iPhone 7's release. Instead it was "sometime in October" then it became "not October but at some point in the future" and now, apparently, it's "a few weeks", whatever the hell that means.
This is amateur hour. Let's remember that Apple is the largest company of the world, with access to the brightest, most talented people in the world, and a pile of cash that makes Scrooge McDuck look like a benefits claimant.
This is not about headphones. It's about disappointment in a company I am increasingly struggling to admire.