Hoping this is true. Hard to stop myself from ordering a different set of wireless ear buds.
I wish Sony would tell us the intelligence behind removing the built in VCR from
Their TV's. Oh wait, there isn't any.
Another Apple fail. Anyone else remember the days when Steve used to announce something and you could buy or at least order it when the Apple store came back up after the keynote?
Veruca Salt wants her Airpods NOWWW!!!!!Surprised Tim responded.
The person who wrote to him was so rude-very unprofessional.
Totally agree, very surprised he got a response from Tim.The demanding tone of the customer's e-mail was incredibly rude. However valid his frustration, there's no excuse for that.
Many customers are anxiously anticipating the release of Apple's wireless AirPods, originally slated to launch in October but later delayed. Fortunately, the wait may soon be over.![]()
MacRumors has been forwarded an email in which Apple CEO Tim Cook, responding to a customer, allegedly said he anticipates AirPods to begin shipping "over the next few weeks."MacRumors has verified the email's full headers appear to originate from Apple's corporate servers, while Apple executives are known to respond to customers on occasion, but as a boilerplate disclaimer, it should be noted these emails can of course be faked. Apple did not immediately respond to request for comment.
Apple has so far only said it needed "a little more time" before AirPods are ready for customers, while conflicting rumors have pointed towards release dates between December and January, offering little clarity. AirPods remain listed as both "coming soon" and "currently unavailable" on different sections of Apple's website.
Article Link: Tim Cook Says He Expects AirPods to Ship Over 'Next Few Weeks' in Email to Customer
Would you rather he added "please" and "thank you" 4 or 5 times in his email?The demanding tone of the customer's e-mail was incredibly rude. However valid his frustration, there's no excuse for that.
No one is claiming "necessary". You added that to support your narrative. You're also conflating an employer/employee relationship with a vendor/customer relationship. They are not, nor have they ever been, an equivalent. I stated earlier I think Cook probably chose that email because it was direct and to the point.I find it funny that people claiming that it's necessary to talk to people "way above your pay grade" in this direct manner, they neglect to mention that half of Cook's response is superfluous text.
Most of that is completely unnecessary. So much for being succinct, right?
There is a polite way to quickly and directly address these concerns, and he didn't use it.
No one is claiming "necessary". You added that to support your narrative. You're also conflating an employer/employee relationship with a vendor/customer relationship. They are not, nor have they ever been, an equivalent. I stated earlier I think Cook probably chose that email because it was direct and to the point.
If the customer was actually being rude or even perceived as rude by Cook, I'm pretty sure the email would have been deleted and forgotten.
The demanding tone of the customer's e-mail was incredibly rude. However valid his frustration, there's no excuse for that.
EDIT: I'm eagerly awaiting AirPods release to buy them. I'm just saying it was quite a bit too early for the jack's removal.
not just a customer, a macrumors forum member.An e-mail? From a customer and no verification from Apple as to it's authenticity and you ran with it? Come now!!
Shaking my damn head at all these people in here who think that was "rude". Give me a break.
If anything it's frustration and that's completely justified given the expectations that Apple themselves set for the customer regarding this product. They dropped the ball big time.
Shaking my damn head at all these people in here who think that was "rude". Give me a break.
Surprised he didn't just say "I've been using them since before iPhone 7 launch, to my recollection not once have they fallen out of my ears, they're the BEST earbuds we've EVER created -- thanks for asking" and leave it at that,
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You're not in the condition to initiate a direct conversation with your superiors. You are paid by them and trade your services for the greenbacks. In this case, the customer pays Cook's company.
If your superiors (at CEO/CFO/CIO level) initiate the discussion it's not going to be a "Dear friend Relentless Power, can you please do X Y and Z, we appreciate you? HAve a wonderful day". It's going to be: "RP - We need X Y and Z by EOD." And your reply will be: "Superior - X and Y have been completed. Z is waiting on vendor PO 13831. RP."
Some of us stopped caring about superficial nonsense after our teen years.dude stop drinking the apple koolaid. do you guys see how ridiculously ugly these airpods are?
Does anyone in here stop to think how lame they're going to look?
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Well screw you Phil. Who are you to debunk our revisionist history of the greatness of Apple under St. Jobs.The first iPhone was announced on January 9, 2007 and not available until June 29, 2007.
The first iPad was announced on January 27, 2010 and not available until April 3, 2010 (WiFi) or April 30, 2010 (WiFi and Cellular)
The first iMac was announced on May 6, 1998 and not available until August 15, 1998
It's not unusual for Apple to pre-announce new product lines - it's the existing ones they tend to announce and ship straight away (otherwise they'd butcher sales of the existing version until the new one was available)
dude stop drinking the apple koolaid. do you guys see how ridiculously ugly these airpods are?
Does anyone in here stop to think how lame they're going to look?
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apple didnt bring us something better than line in headphones.
BT is subpar audio. That's what youre missing.