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Tim Cook Says He Expects AirPods to Ship Over 'Next Few Weeks' in Email to Customer
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No worries. You made some excellent points and I understand your perspective.
Not only did Apple hype these things way up at the iPhone event only to let people down with a "late October" release date announcement, they waited until the very last moment in October to leak some info to TechCrunch (of all places) saying they need "a little more time" and gave no revised release date. At the very least they should have made an official announcement of the delay and given an expected timeframe.
Now we're all the way into nearly December and the only communication we have since the TechCrunch thing is an email from Tim Cook strictly to one customer and there's still no firm date from them besides "we anticipate a few weeks".
The communication from Apple regarding this issue is downright embarrassing and quite frankly a customer doesn't owe Tim Cook some 'niceties' just because he's the CEO. If I were still a shareholder I'd be pretty pissed that these things weren't ready to ship within a week of announcing the iPhone 7 given the big deal they made it out to be and the potential sales they could have captured by having them within a week of launch.
Respect goes both ways and Apple isn't exactly showing their customers a lot of it lately.
Now we're all the way into nearly December and the only communication we have since the TechCrunch thing is an email from Tim Cook strictly to one customer and there's still no firm date from them besides "we anticipate a few weeks".
The communication from Apple regarding this issue is downright embarrassing and quite frankly a customer doesn't owe Tim Cook some 'niceties' just because he's the CEO. If I were still a shareholder I'd be pretty pissed that these things weren't ready to ship within a week of announcing the iPhone 7 given the big deal they made it out to be and the potential sales they could have captured by having them within a week of launch.
Respect goes both ways and Apple isn't exactly showing their customers a lot of it lately.
And that's why you're not a CEO (I am jokingI ain't CEO either).
The question is: what should the email include in order to be read by staff, read by the intendent recipient, answered, all with minimizing loss of time and being effective?
Haha.
I guess it is what it is, I am personally not an oversensitive type, so I do see where you are coming from, I just wouldn't respond to a demand like that, either. If I were to write that email, it would say:
Hi Tim,
Interested in the release of the Airpods and looking for a concrete release date. I really bought in to the wireless vision the company has painted and now I'm stuck waiting with my EarPods but can't charge my 7 at the same time which I need to do at work. If an availability date is known, please provide that time frame as I am in the market and need to plan that purchase or another if these continue to be unavailable.
Just more refined, but to each their own. Yes it's not that different, but it's not acting like you can go around throwing god given demands at people, either.
How is Tim Cook the emailer's superior? Afaik, the emailer doesn't work for Apple. My opinions on the topic of rude or not is peppered throughout this thread so I don't want to go down that road. But I'm curious about the superior comment.
Just to keep people happy, here is what we can pretend the sender wrote instead:
/sarcasm (just to be safe)
/sarcasm (just to be safe)
Absolutely nothing wrong with this. Fairly succinct. I would have left out the "can't charge" bit, but we're all different. Absolutely nothing wrong with the original email either. Even more succinct. Apparently, Tim thought so as well.
In seeing your username and when you signed up and skimming over a few of your posts, I can't help wondering what your point is?
He is not going any place and before you criticize anybody, you should have that persons expertise and accomplishments.
Better yet, if you think you are better at running Apple, send an application for Tim's job to their board of directors. I am sure your qualifications and professional accomplishments will make them fire him immediately.
Now, I am not defending what has been going on at Apple lately. Since 1984 I have seen a lot of half baked stuff and personnel which didn't fit etc. and I have also posted that he is not a visionary and marketing person. He never was brought in for that, but inherited running Apple.
Unfortunately visionaries like to do their own thing, which is why it is hard to hire a visionary. Having a person like that would probably create a lot of problems within the company.
All in all, I question that you could run Apple better than TC or at ALL!
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so excited for these. Now, better to pre-order if possible or try to snag them at the apple store.......???
I largely agree, though adding a single 'Please' at the beginning wouldn't be wasting much reading time and would have changed the tone noticeably.
I was hoping they would launch before Christmas, but then when would they likely ship is the question. In any case, seems the launch is imminent.
Apple have always done this, they removed the floppy disk, the DVD drive and so on over the years! In order for technology to move forward, these companies have to take risks and that's what Apple have done. It's not like their aren't alternatives, the Airpods when they release, Beats Solo3 wireless and so on.
i was on a flight from LAX to Austin and someone was pairing what must have been a beta pair of Air pods. On my screen flashed up an Air pods pairing screen. seems like i could have messed with the passenger and tried to pair with it but an AppleID would solve that.
Why didn't apple work on audio quality? Your audio experience isn't going to be better than wired audio buds.
Sony's TV's also have Bluetooth. My 2015 android sony tv which has Bluetooth has been specifically designed so that the Bluetooth will connect to various Bluetooth peripherals, except for Bluetooth headphones. WTF?!?!? It makes no sense.
You're really struggling here to justify being rude or unprofessional. First, it's not necessarily about adding any words. It could be fewer words. It's about tone. But to address your point of "wasting time;" it doesn't take any extra time for someone to read, in this case, two extra words "Please" and "Thanks." And, I am confident you have a distinctly minority opinion in that people feel "disrespected" and are intolerant when you are polite to them and use professional, classy, friendly, nice, whatever you want to call it, language.
When Apple said that the future is wireless audio they really meant the future!
