Hi All, I have been having issues with my 2011 MacBook Pro since October 2016. (GPU boot up issue's) It's been into the local approved reseller three times, twice under consumer law (I didn't appreciate that legally I only needed to give them one attempt and they put me on a conveyor belt of repairs) and once I had to pay for. I got the computer and within 36 hrs I had more issues, so fed up that I spoke (again) to apple support. explained I wanted to reject the repair as I still was having issues. I got a call back from a senior technical adviser and after 1hr or so on the phone they offered me a replacement machine. Great I thought! However after a few initial emails where he needed proof of purchase etc. the conversation dried up. I have rung apple again and they say erm, ah we don't offer replacements for machines that old.... I may or may not get a partial refund, but the point is I was told and agreed to a replacement. Feeling a little bit annoyed, about the wasted time/repairs and then being told one thing by one adviser and something different from another. Has anyone got any idea's of how I can resolve this situation? Or been promised one thing by apple and then found out you had been told a load of rubbish?