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Tripped 3GS Water sensor last night
- Thread starter ryan42
- Start date
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DaGreat01
macrumors 6502a
lol I guess you have a point. But I have nothing to get over because I really couldn't care less what people say and do to apple. Lol.
-aggie-
macrumors P6
I seriously doubt Apple would do such a thing......Gasp! I mean, if that got out, what do you think would happen to Apple's reputation?
How would that work if in the first place, when Apple or AT&T ships it to you, the boxes are shrink wrapped?
Go through the insurance route, I know you tried your best to make sure it wasn't near water, but I guess ***** happens.
DaGreat01
macrumors 6502a
hahaha 😀
I would doubt it. I got one of my phone replaced because there was a space between the screen and chrom and when my sister got hers replace for whatever reason, hers had the same problem lol. There was nothing really wrong with the one I got replace so I wouldn't doubt they just cleared the phone out and put it right back into the white box lol.
-aggie-
macrumors P6
brad.c
macrumors 68020
No, it's not an equivalent comparison. If the only thing that got wet is the sensor, then it is not the same as if the phone was completely submersed.
The trouble is, since the OP can't tell how far into the phone the water went, there is no way to tell if any future issue will be related. But that is part of taking responsibility for ones actions and mistakes.
DaGreat01
macrumors 6502a
Well if my hand was wet and I touched the bottom dock sensor, is there REALLY any water damage? I bet that in addition to the two visible sensors, there are mone inside the phone to see if there is true water damage. I think the outer visible ones are mainly for the apple workers to see, but that there are inner ones to show if there is TRUE damage.
D1G1T4L
macrumors 68000
Nice! For awhile I know they didn't offer insurance on any smartphones. Glad to see that might be changing.
uberamd
macrumors 68030
They have for quite a while. I had my MotoQ about a year ago and it was insured through AT&T. But the deductible wasn't the standard $50, it was ~$125.
spaceboots06
macrumors 6502a
+1
I can safely say there are some good real life schemers on this forum.
They have things resembling those ear + eye light magnifier things at the doctors.
Oh my god. This post took off quick didn't it!
Switching the phone out for a different color
I've actually already done this, because I had reserved a white 16 GB at the Galleria Apple store and it turned into a black 16 GB in the Woodlands, and after launch date I exchanged it for what I should have gotten in the first place.
Other comments about "defrauding" Apple
The warranty being nullified by a tripped water sensor is more along the lines of Apple defrauding consumers. There are actually four water sensors on the iPhone. One is the headphone jack, one is in the dock connector, and two are in "internal" places.
Why doesn't Apple hinge the warranty on the internal sensors instead of those that are obviously over-exposed to rain? What are they even there for? Extra protection for Apple incase they think water damage occurred but it didn't trip the other two sensors? Where's my extra protection?
If I was having an issue with my headphone jack not working, and the headphone jack water sensor was tripped, that would be one thing.
However that's not what's going to happen. What's going to happen is the ring/silent switch is going to fall off one day, because that's what has happened to almost every iPhone 3G that I've had (and they've been replaced numerous times because of it).
Apple denies warranty claims that couldn't possibly be related to water damage on the basis of a 1 mm sticker shoved in the headphone jack.
A car company isn't going to claim your door handle fell off because you drove through high water and flooded the interior because logic tells you that water doesn't cause door handles to fall off.
Logic also tells you that water doesn't cause ringer switches to fall off.
The issue here is not that I'm trying to get something I don't deserve. The issue is that Apple arbitrarily voids warranties because of a sticker in a vulnerable location and gives no consideration to whether or not the problem could have actually been caused by water damage.
To clarify I'm not trying to get the phone replaced for something that happened due to water damage, because the water did nothing to the phone other than activate the sensor. What I'm trying to do is not get stuck with a broken phone eight months from now when the ringer switch falls off or something like that.
Anyone dealt with SquareTrade?
Switching the phone out for a different color
I've actually already done this, because I had reserved a white 16 GB at the Galleria Apple store and it turned into a black 16 GB in the Woodlands, and after launch date I exchanged it for what I should have gotten in the first place.
Other comments about "defrauding" Apple
The warranty being nullified by a tripped water sensor is more along the lines of Apple defrauding consumers. There are actually four water sensors on the iPhone. One is the headphone jack, one is in the dock connector, and two are in "internal" places.
Why doesn't Apple hinge the warranty on the internal sensors instead of those that are obviously over-exposed to rain? What are they even there for? Extra protection for Apple incase they think water damage occurred but it didn't trip the other two sensors? Where's my extra protection?
If I was having an issue with my headphone jack not working, and the headphone jack water sensor was tripped, that would be one thing.
However that's not what's going to happen. What's going to happen is the ring/silent switch is going to fall off one day, because that's what has happened to almost every iPhone 3G that I've had (and they've been replaced numerous times because of it).
Apple denies warranty claims that couldn't possibly be related to water damage on the basis of a 1 mm sticker shoved in the headphone jack.
A car company isn't going to claim your door handle fell off because you drove through high water and flooded the interior because logic tells you that water doesn't cause door handles to fall off.
Logic also tells you that water doesn't cause ringer switches to fall off.
The issue here is not that I'm trying to get something I don't deserve. The issue is that Apple arbitrarily voids warranties because of a sticker in a vulnerable location and gives no consideration to whether or not the problem could have actually been caused by water damage.
To clarify I'm not trying to get the phone replaced for something that happened due to water damage, because the water did nothing to the phone other than activate the sensor. What I'm trying to do is not get stuck with a broken phone eight months from now when the ringer switch falls off or something like that.
Anyone dealt with SquareTrade?
uberamd
macrumors 68030
To buy SquareTrade now would be illegal, right? Thats insuring a device after the fact. Also, SquareTrade is $80, and they will send you $400 for the phone - $50 deductible which means you need to come up with some more money to get another one anyway ($250 for the 16GB). You are better off going to Apple and paying them $200 to switch if they do that.
And the sensors are in places where water can get into the phone.
spaceboots06
macrumors 6502a
"The warranty being nullified by a tripped water sensor is more along the lines of Apple defrauding consumers."
No.. it's a corporation setting a precedent and protecting their butts from the hundreds of people that are going to try and scam their way out of dealing with their own messes.
While your situation sucks - the ultimate truth is - you want Apple to ensure and insure any FUTURE things that go wrong by replacing an unrelated issue you caused to the phone.
I'm not saying they shouldn't or couldn't replace it based on your issue. I'm saying that they could, should, and have every right to charge you or anyone for it versus just doing an exchange.
Would you be willing to pay, say $50-$100 for a full diagnostic and to have your stickers "reset" and warranty re-instated. Or do you sincerely believe that you are not liable for any costs?
No.. it's a corporation setting a precedent and protecting their butts from the hundreds of people that are going to try and scam their way out of dealing with their own messes.
While your situation sucks - the ultimate truth is - you want Apple to ensure and insure any FUTURE things that go wrong by replacing an unrelated issue you caused to the phone.
I'm not saying they shouldn't or couldn't replace it based on your issue. I'm saying that they could, should, and have every right to charge you or anyone for it versus just doing an exchange.
Would you be willing to pay, say $50-$100 for a full diagnostic and to have your stickers "reset" and warranty re-instated. Or do you sincerely believe that you are not liable for any costs?
No it's not insuring a device after the fact. I'm not trying to get water damage covered. Again, no damage has taken place.
uberamd
macrumors 68030
Well the warranty is void, so damage has taken place. But regardless.
$80 for squaretrade + $50 deductible if you cause accidental damage = $130. If it cannot be fixed, they send you a check for $400. The new phone costs $600 since you cannot upgrade, so you must fork over an additional $200 + tax. Total cost to you: $330 + tax.
But if issues caused aren't an accident and in fact a defect, then its $0 cost to you. Unless they cant fix it, then they send you $400 so you still need to fork over an additional $200 + the $80 you paid for squaretrade.
Idk, it may be smart to some.
Daremo
macrumors 68020
Wow. Your double use of the work "pathetic" really hit home. I'm a changed man now. I now see that we should all just bend over, and take it hard from companies that screw us on a daily basis, when a moisture sticker is trigged from a DROP of water, and there is no damage to the hardware at all, which can be proven through diagnostic testing, but damn, if that 1 cent sticker says it's broken, it must be, and so they can charge you $200 to fix this non damaged phone. Yeah, thats JUST like a dent in a car. 🙄
Uhhhh...I've had 6 different replacements for my 3g. Two of them were SOAKED in water and I never had problems replacing them.
-aggie-
macrumors P6
uberamd
macrumors 68030
Yet you continue to buy the products from the companies that are "screwing you". That makes you, well, not very smart.
That scenario has nothing to do with the situation the OP described. If he had dropped his entire phone in the pool I would have said he's an idiot and of course it shouldn't be replaced under warranty.
I understand that Apple needs to have some provisions for cancelling warranty due to water damage so you couldn't drop your phone in water and then break off the silent switch to get it replaced. However, it seems like there could be some provision to replace a phone for a legitimate warranty issue even with a tripped water sensor that had nothing to do with causing the failure (ie, water won't cause a slient switch to break off). Perhaps some testing that could be paid for by the person making the warranty claim to verify that although a water sensor is tripped, the phone is still functioning "properly".