Can anyone confirm 2.9 TB's with 16gb/512 or 1tb in London?
From what I understand, you can only get the 15gb/512gb versions with 3.3ghz i7 CPU instore. Otherwise you have to settle for the stock configs (8gb/256gb or 8gb/512gb).
Can anyone confirm 2.9 TB's with 16gb/512 or 1tb in London?
I think what they meant is they had stock this morning but all have been sold to online pickup customers who have already paid.Most wired thing ever, part of my family is travelling in London and went to Covent Garden and asked for a 15" and they said they are only sold online pickup. What's up with that?
I think what they meant is they had stock this morning but all have been sold to online pickup customers who have already paid.
You can walk in and buy one if they have stock. Today when you went in, they probably didn't have any stock.Okay I understand, but is istocknow not uptodate with online pickup ? I see them all red but then reading some are getting them by walking in and asking
You can walk in and buy one if they have stock. Today when you went in, they probably didn't have any stock.
The online pickup option is only visible where there is good stock in-store. The quantity that constitutes 'good stock' varies by product, but for Macs I think it means more than 10. So, if they have 9 in stock, it won't be purchasable online, and so you can only buy it as a walk-in customer.
I take it you've tried going in to the stores to check as the online pickup stock doesn't tell the whole story....
Ah yes, I've never understood that either. You'll get used to it soon enough. Also I think it might be possible to remap the keys in keyboard preferences.Explained myself a few times and I did so a few posts after that (can't word this to not sound offensive sorry).
Picked up my higher base spec 15". Love my first macOS machine. One thing I hate is the keyboard, not the mechanism, I actually love this clicky-ness but why on earth is the UK keyboard the same layout as the US one. @, ' and " swapped places like the US version....
In the About This Mac page it should list both the discrete and dedicated graphics cards. If it doesn't, a reboot should fix it. Either way, you can be sure whether or not the dedicated card is running or not by running a Geekbench graphics (a.k.a. compute test) and seeing if the score aligns with other Pros of the same spec.Picked up a 15" up today - just a quick question, the graphics card is reporting as Intel graphics in System Info, but these have Radeon dedicated graphics right? Why's it reporting intel graphics?
Yes, that is the only 15" BTO model they stock. The London stores get them, but not many. And you cannot reserve online so it is somewhat luck of the draw. Try first thing in the morning. Both Covent Garden and Regent Street only open at 10am, so have received their day's supply before they open.Do the apple stores receive 2.9/1TB/460 models ? I want to get one, but I don't want to wait until January for pickup ? Also how/what time of the day do you guys check for stock ?
Any 15" in store to day ?
Went to Lakeside. No stock there for maxed out 15", but they had base 15".
Anyone know if Apple get Sunday deliveries? Was thinking about going to Regent St. or Covent Garden tomorrow...
Last week the bulk of stock came on Tuesday onwards.Anyone know if Apple get Monday deliveries @ Covent Garden ?
I second that staff are clueless in store. When I said I wanted a 1TB maxed out 15"m they said we can help you configure it online and it will be delivered the store in January. I said they are available and first response was no. Then they said, only select stores. Then when they finally checked, low and behold, it showed up on their device!!
C'mon, Apple. Train your staff properly!!!
Anyone know if Apple get Monday deliveries @ Covent Garden ?
No, there is no expectation for them to know every model configuration. The point is that in my experience the majority of the staff are under the impression that if you want anything that isn't a stock model, you must order online. All they need to know is that they stock something other than the stock models. They don't need to know hundreds of SKUs to know that.You really cannot expect every staff member to know what is available at each store at any given time, especially when a delivery may have came in after their shift started!! It's not a training issue, it's a realism one.
No, there is no expectation for them to know every model configuration. The point is that in my experience the majority of the staff are under the impression that if you want anything that isn't a stock model, you must order online. All they need to know is that they stock something other than the stock models. They don't need to know hundreds of SKUs to know that.
It is a training issue. "We don't stock anything other than the base models, you'll have to order online" is a result of poor training, it's not innate!
And that is the whole problem. Their job is to sell stuff, and they aren't even told what stuff they have to sell. That's pretty fundamental.They don't get trained on what stock they hold
And why is this? A lot of people equate more expensive with better. There are a lot of clueless rich people who will just buy the most expensive one. If the staff knew they stocked high-end models, they would sell more of them. That much is obvious. So money is being lost because of this.Rarely will anyone ask for anything other than standard
Exactly - if it's simply enough for a rule of thumb to apply, there is no reason for the staff not to be trained on it.As a general rule of thumb for future reference, stores carry standard models + ones with maxed cpu/ram (if possible)/ssd/gpu. Flagships/big stores may carry others, but it's highly unusual for smaller stores to carry anything else.
It's not training. There's no way they can know every model and configuration that they have for every product. Specialists don't handle stock at all - that's why they have the nice little app (it was much crappier before the app!!!).
Stores normally stock all of the "standard" model and one "maxed out" one, with everything fully specced. For the MacBook Pro, there are 3 13" ones, plus the maxed out, in 2 colours. Plus the old style one". Then there's the 15" - 2 models, + max, 2 colours, + old. In one product line, that's 16 models.
Then there's the MacBook, MacBook Air, iMac. And the 52 iPhone SKUs currently stocked. And currently I think there's 67 different iPad SKUs. And don't even get me started on Apple Watch.
You really cannot expect every staff member to know what is available at each store at any given time, especially when a delivery may have came in after their shift started!! It's not a training issue, it's a realism one.
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