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Which Model are you getting?


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Looks like some BTO MacBooks are now shipping so hopefully mine will soon. I ordered a BTO within a few minutes with an estimated date of 4-8th Nov.

I remember the last time I ordered a MacBook it came from Shanghai to Amsterdam, to somewhere in east Germany and then to East Midlands uk lol
 
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Ok Just spoke to customer services at Costco to get a little more information about the order.
First He was surprised that they even sell pre-order items!! Great!

Second he did some digging in to the line item rather than the order, he said the order is a drop ship directly from their supplier and the system wouldn't accept the order if they didn't have stock. He said we should have tracking details as soon as the supplier starts processing the orders, the supplier will be despatching from a warehouse in Burnley, Lancashire (which happens to be 10 minutes from me!), and will go either by Fedex or DHL. They quote 5 business days as it is a drop ship and not them sorting out the despatch.
Thank you for doing the lords work for us Costco buyers!
That's some great info to know. Would have prefered DPD for delivery, but as long as it isn't thrown through a window (à la Hermes/Yodel) beggars cannot be choosers. Wonder when the supplier will start processing orders then...
 
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Ok Just spoke to customer services at Costco to get a little more information about the order.
First He was surprised that they even sell pre-order items!! Great!

Second he did some digging in to the line item rather than the order, he said the order is a drop ship directly from their supplier and the system wouldn't accept the order if they didn't have stock. He said we should have tracking details as soon as the supplier starts processing the orders, the supplier will be despatching from a warehouse in Burnley, Lancashire (which happens to be 10 minutes from me!), and will go either by Fedex or DHL. They quote 5 business days as it is a drop ship and not them sorting out the despatch.
Thank you for sharing this. Costco are a massive retailer and no stranger to supply channels. Sounds like everything is on order and some of us might have some good news this week hopefully.

I’ve now installed the DHL app in anticipation. :)
 
Just got tracking via the UPS app. 29th Oct apparently. Fingers crossed it will arrive before then. BTO 14" 32GB/1TB.
 
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For those ordering from Costco are you not worried about the bad reviews on Trust Pilot regarding orders taking ages to process? Just asking as i have a delivery date for 12th - 19th of November and considering ordering from Costco if it will be quicker
 
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Any thoughts/news on Amazon UK? I pre-ordered the higher tier 16” (M1 Max/32/32/1TB in SG). That’s now showing as ”out of stock”, which I hope means they only took as many pre-orders as they were confident they could fill.

Just patiently waiting for the email with my delivery date...
 
My BTO still showing as processing with 12th - 19th Nov estimate. Looking forward to the video reviews dropping later today. Hope everyone who secured launch delivery enjoys their machines. I take a step back from the forums when devices start landing in users hands. People tend to find issues and I'd rather not have my excitement for my new MBP ruined!
 
Same for a MacBook Pro. It stopped briefly in Dubai.

I had another that that took the eastern route via Anchorage, Alaska to Germany, then UK.
this is the crazy journey my iPhone 7 took back in the day!

full
 
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For those ordering from Costco are you not worried about the bad reviews on Trust Pilot regarding orders taking ages to process? Just asking as i have a delivery date for 12th - 19th of November and considering ordering from Costco if it will be quicker
AO.com appear to have stock. I was going to order from them for delivery tomorrow but Costco was cheaper.
 
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For those ordering from Costco are you not worried about the bad reviews on Trust Pilot regarding orders taking ages to process? Just asking as i have a delivery date for 12th - 19th of November and considering ordering from Costco if it will be quicker
Wish I didn;t just look at Trustpilot. Great. Hopefully a lot of the issues are down to the suppliers they use for drop shipping and that the one they use for the new products are good. Also people only tend to review when they have bad experiences.
 
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For those ordering from Costco are you not worried about the bad reviews on Trust Pilot regarding orders taking ages to process? Just asking as i have a delivery date for 12th - 19th of November and considering ordering from Costco if it will be quicker
I'm a little worried. I usually do a cursory look on Trustpilot when I'm ordering online, but I've shopped at Costco before (not online) and therefore wasn't really worried. I am in two minds as to whether to cancel it AGAIN, order it from AO and just take the extra £150 on the chin.
 
I'm a little worried. I usually do a cursory look on Trustpilot when I'm ordering online, but I've shopped at Costco before (not online) and therefore wasn't really worried. I am in two minds as to whether to cancel it AGAIN, order it from AO and just take the extra £150 on the chin.
Well im hopefully wrong on that and dbrose is right about people only posting if they have had a negative experience, i hope you get your deliveries soon!
 
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For those ordering from Costco are you not worried about the bad reviews on Trust Pilot regarding orders taking ages to process? Just asking as i have a delivery date for 12th - 19th of November and considering ordering from Costco if it will be quicker
I will give them the benefit of the doubt for now. Trustpilot reviews are a little concerning but people are generally faster to leave negative reviews than positive.

Also. They don’t seem to much visibility in Google. I mean do a search on MacBook Pro 2021. I see no mention of Costco anywhere in the results. Maybe they don’t invest in SEO. Perhaps they don’t want to scream about their discounts to the world. It might then follow that they don’t invest in teams to clean up online reviews. I have no doubt other retailers invest heavily in this.
 
If people lived by trustpilot and trusted reviews a lot of companies would be out of business.

Costco are a huge company so I made a calculated decision to order from them and it will arrive when it does. Not much they can mess up if it’s coming direct from a warehouse or shipping company.
 
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