Whilst I’m probably 20mins+ away in the line at the store (yes it’s still busy here), how does the free Apple TV+ activation work?
So just so i understand the procedure as i will need to do it soon.So they’re saying the watch is saying there is a data plan attached. Even though I removed it....
will get my new one paired up then call EE.. waste of time!!
will try again over weekend
So just so i understand the procedure as i will need to do it soon.
You have a watch with an EE cellular plan. You pair your new watch and use the existing cellular plan to with your new watch and then unpair the old watch and remove the data plan?
Thats interesting because EE say to keep the plan and then pair your new watch using the existing plan.Well I unpaired my watch yesterday and it asked if I wanted to remove plan from watch which I selected yes.
however the CEX guy said it is apparently saying there is still a plan linked to it (I wasn’t there, it was my wife) so I am going to try and put the plan onto my new watch and see if that removes it properly from my old watch. (If that makes any sense)
EE said to me on the chat the other evening I had to cancel the plan and take out a new line - I will see tomorrow. Picked my SS up.Well I unpaired my watch yesterday and it asked if I wanted to remove plan from watch which I selected yes.
however the CEX guy said it is apparently saying there is still a plan linked to it (I wasn’t there, it was my wife) so I am going to try and put the plan onto my new watch and see if that removes it properly from my old watch. (If that makes any sense)
EE said to me on the chat the other evening I had to cancel the plan and take out a new line - I will see tomorrow. Picked my SS up.
Basically you can pick the band and they open the outer box to swap the strap box inside.
The fun then came as it seems you can’t get the EPP discount on this “custom” order. Except I was very nice and the Apple guy applied it anyway!
Off out for the evening so will be setting it up in the morning.
I take it that you have the £5 from EE.If you cancel your plan and take a new one our the cost is now £7 so try and keep your existing plan. Can you keep me posted on if you made a successful transfer of the plan to your new watch.Well I unpaired my watch yesterday and it asked if I wanted to remove plan from watch which I selected yes.
however the CEX guy said it is apparently saying there is still a plan linked to it (I wasn’t there, it was my wife) so I am going to try and put the plan onto my new watch and see if that removes it properly from my old watch. (If that makes any sense)
[automerge]1569013280[/automerge]I take it that you have the £5 from EE.If you cancel your plan and take a new one our the cost is now £7 so try and keep your existing plan. Can you keep me posted on whether to make the successful transfer of the plan to your new watch.
Thanks. So you need to give them a call and ask them to transfer the plan to your new watch. Fingers crossed that you dont need a new planSo just set up my new watch and no option for existing plan, only offering me the £7 plan! So will need to call them tomorrow
Thanks. So you need to give them a call and ask them to transfer the plan to your new watch. Fingers crossed that you dont need a new plan
According to the EE rep I spoke to today, their new policy is not to transfer plans manually to a new watch, but instead to process a cancellation of the existing plan and to get you to sign up to a new plan in the app.Thanks. So you need to give them a call and ask them to transfer the plan to your new watch. Fingers crossed that you dont need a new plan
According to the EE rep I spoke to today, their new policy is not to transfer plans manually to a new watch, but instead to process a cancellation of the existing plan and to get you to sign up to a new plan in the app.
Probably to get people onto the £7 one...
For people who came late to the party...
So just so i understand the procedure as i will need to do it soon.
You have a watch with an EE cellular plan. You pair your new watch and use the existing cellular plan to pair with your new watch and then unpair the old watch and remove the data plan?
Here is what I did:
Hope this helps
- Unpaired old S4, kept data plan
- Paired new (restored form the backup), tried to use existing plan when prompted in the pair process and it failed with "Error 003, please call EE Customer services to finish" (So I hit cancel)
- Called EE and they needed the new EEID. Note: explain from the off that you are inquiring about the plan only, the watches were bought form the Apple store
- EE advised that all would be fine if I unpaired and re-paired now. I was skeptical and on way out so thought I would do later
- (Later) The watch plan appeared in the app on phone as 'Unused data plan'
- I then hit the (i) next to EE and hit 'Add New Plan'
- The plan then activated (took about 5 mins) and the 'unused' one disappeared
- Checked my EE account to confirm I only had one plan and I did
Looks stunning