UK & EU 27 inch Delivery Thread

[bg2]

Enjoy your new toy [stares at shoe laces on enviously]

thankyou

i am typing this from said new machine.

i called stratford on the off chance... was lucky enough to be able to go there and then.

this screen is laaaaaarge i think i better pre book a physio!

standard 2.9 27" model, and got them to swap out mouse for a trackpad

i hope you get yours soon, it's gonna be worth the wait!

 

[frozentoast]

27-inch iMac
3.4GHz i7
32GB DDR3
768GB Flash Storage
GTX 680MX

Ordered: 11th December 2012
Preparing: 10th January 2013
Shipped: 10th January 2013
Delivered: 16th January 2013

Arrived without flaw, extremely early this morning. No dead pixels or other related screen issues. The lamination does make this display beautiful and the internal speakers are very impressive, though these are being delivered on Friday. This is the 100% maxed out build-to-order option and it screams; violently.

It has been a pleasure sharing the obsessiveness with everyone in both topics.

 

[Confuzzzed]

Dahhhh. Package was due for delivery today, now UPS telling me

"Our system shows that an investigation is in progress for this package, which began on today January 16th. 2013. This investigation can take up to eight business days, and is updated on a daily basis. The shipper will be notified of the results as soon as the investigation is finalized"

When asked what does that mean, was told

"The last day to complete the delivery is today, however the shipper initiate a tracer on this package. I would recommend you to get in contact with the shipper to get more details."

When I pressed to understand why Apple initiated a tracer, I was told:

"Initiating a tracer means that the shipper report the package as lost and our investigation department will investigate to find the package to complete the delivery correctly"

Will you all forgive me if I scream REALLY loudly

 

[bg2]

Dahhhh. Package was due for delivery today, now UPS telling me

"Our system shows that an investigation is in progress for this package, which began on today January 16th. 2013. This investigation can take up to eight business days, and is updated on a daily basis. The shipper will be notified of the results as soon as the investigation is finalized"

When asked what does that mean, was told

"The last day to complete the delivery is today, however the shipper initiate a tracer on this package. I would recommend you to get in contact with the shipper to get more details."

When I pressed to understand why Apple initiated a tracer, I was told:

"Initiating a tracer means that the shipper report the package as lost and our investigation department will investigate to find the package to complete the delivery correctly"

Will you all forgive me if I scream REALLY loudly

sorry to hear that pal...

i wont tell you how ive just installed another 16gb of ram then...

this thing is flying with 24GB installed!

 

[mac2thefuture]

I feel really lucky that i ordered mine on the 2nd Jan and its due here tomorrow - Thursday 17th!!!

But, its been stationary in Cologne via UPS since 01:30 this morning ( Weds )

Will it arrive???

 

[Muzz112]

I feel really lucky that i ordered mine on the 2nd Jan and its due here tomorrow - Thursday 17th!!!

Wish mine was coming that quick! Mines been sat on processing since I placed the order on December 20th. Exactly 4 weeks tomorrow So much for Apple's 3-4 week dispatch!

 

[CarloUK]

Dahhhh. Package was due for delivery today, now UPS telling me

"Our system shows that an investigation is in progress for this package, which began on today January 16th. 2013. This investigation can take up to eight business days, and is updated on a daily basis. The shipper will be notified of the results as soon as the investigation is finalized"

When asked what does that mean, was told

"The last day to complete the delivery is today, however the shipper initiate a tracer on this package. I would recommend you to get in contact with the shipper to get more details."

When I pressed to understand why Apple initiated a tracer, I was told:

"Initiating a tracer means that the shipper report the package as lost and our investigation department will investigate to find the package to complete the delivery correctly"

Will you all forgive me if I scream REALLY loudly

**** mine had all the same details as yours and has not arrived yet today

 

[IM65]

**** mine had all the same details as yours and has not arrived yet today

Same here, was scheduled for delivery today but tracking stated it was still in Cologne with no tracking status update since Import Scan on 14th. Phoned UPS to enquire and they said as no change to tracking for over 24 hours I would need to call Apple to start an investigation. About one hour later the tracking status has changed to a Departure Scan, so it looks like they have found it. The scheduled delivery date is still today though and the tracking page says that it is "On Time"!!!

 

[gingaman]

My 2nd January order has gone to "Preparing for Shipment" this morning.
The status is still stuck at dispatched January.

Mine has now gone from "Preparing for Shipment" this morning to "Shipped" this evening!



Estimated Delivery Date (Subject to change) Jan 24, 2013

 

[CarloUK]

**** mine had all the same details as yours and has not arrived yet today

Just phoned Apple. They are initiating a tracer to find out where it is will take 24 hrs to report back.

Phoned UPS they said it hasnt been put on lorry for delivery and hasnt been released from customes in Koln yet.
I told them there tracking system was ****.

They say all i can do is watch the tracking system

 

[Confuzzzed]

Same here, was scheduled for delivery today but tracking stated it was still in Cologne with no tracking status update since Import Scan on 14th. Phoned UPS to enquire and they said as no change to tracking for over 24 hours I would need to call Apple to start an investigation. About one hour later the tracking status has changed to a Departure Scan, so it looks like they have found it. The scheduled delivery date is still today though and the tracking page says that it is "On Time"!!!

@CarloUk also, long story short. After initiating a tracer at 11.15am on my request our computers have now been found and been put on next plane to East Midlands airport. Delivery now scheduled tomorrow...

Not before Apple ordered me a replacement (at their initiative; not my request) . Scheduled delivery 22 Feb

 

[Plineo]

Hey guys, how do you know which flight number your Mac is on? I have an UPS tracking number.

 

[CarloUK]

@CarlouUk also, long story short. After initiating a tracer at 11.15am on my request our computers have now been found and been put on next plane to East Midlands airport. Delivery now scheduled tomorrow...

Not before Apple ordered me a replacement (at their initiative; not my request) . Scheduled delivery 22 Feb

OK more info. As someone else said on here.. UPS has now about an hour after my call updated my tracking info :

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M. Arrival Scan
Koeln, Germany 01/16/2013 5:51 P.M. Departure Scan
Koeln, Germany 01/15/2013 1:31 A.M. Import Scan
Koeln, Germany 01/13/2013 5:25 P.M. Package data processed by brokerage. Waiting for clearance. / Released by Clearing Agency. Now in-transit for delivery.

I assume coming tomorrow. Although it still says today

 

[Confuzzzed]

Hey guys, how do you know which flight number your Mac is on? I have an UPS tracking number.

No idea what flight but if your tracking is saying what CarloUK posted above, it's on the same flight...and it's in UK

 

[Fatboy71]

Mr

OK more info. As someone else said on here.. UPS has now about an hour after my call updated my tracking info :

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M. Arrival Scan
Koeln, Germany 01/16/2013 5:51 P.M. Departure Scan
Koeln, Germany 01/15/2013 1:31 A.M. Import Scan
Koeln, Germany 01/13/2013 5:25 P.M. Package data processed by brokerage. Waiting for clearance. / Released by Clearing Agency. Now in-transit for delivery.

I assume coming tomorrow. Although it still says today

I'm in the UK. I had my iMac order go to shipped yesterday.

I noticed that you were able to see the various countries your iMac has been and wondered how you were able to do this?

When I click on the Track Shipment button in the My Orders section on the Apple website, I have the following shown:

Estimated Delivery Date (Subject to change) Jan 23, 2013
Shipment dispatched
Additional Order Numbers 2----41574
Shipped to WORKINGTON, GB
Jan 14, 2013
Product Description APPLE USB SUPERDRIVE-ZML
G-TECH G-DRIVE USB 3.0 4TB SILVER-ZML
IMAC 27"/2.9QC/GTX660M
Our Delivery Reference Number 82434-----
Your PO Number W4893-----
Delivery Service
Signed by

Please Note: Your items dispatched from different locations and will be merged together before delivery. Once merged, your Order Status will be updated with carrier and tracking information (at latest 48 business hours before your estimated delivery date).

 

[SL flyer]

can I ask what your expected delivery date was and the spec you ordered?

happy for you

Thanks, the only expected delivery date was 'January' and the spec is
• 2.9GHz Quad-core Intel Core i5, Turbo Boost up to 3.6GHz
• 8GB 1600MHz DDR3 SDRAM - 2x4GB
• 3TB Fusion Drive
• NVIDIA GeForce GTX 660M 512MB GDDR5
• Apple Magic Mouse + Magic Trackpad
According to Expeditors, it left Shanghai and arrived at LHR on 15th and was released from UK customs lunch time today. I've still to receive info re delivery service, so it's at least 48 hours away. According to status, it's on schedule, in transit to customer, still quoting 22nd January.

 

[Confuzzzed]

Hey guys, how do you know which flight number your Mac is on? I have an UPS tracking number.

Not on UPS you cant get flight details but if your UPS tracking contains:

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M.Arrival Scan

Koeln, Germany 01/16/2013 5:51 P.M.Departure Scan

Then your package also went missing and has been found and is now in UK at long last. Prob get your computer tomorrow. Or Friday (snow storm permitting)

 

[IM65]

Not on UPS you cant get flight details but if your UPS tracking contains:

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M.Arrival Scan

Koeln, Germany 01/16/2013 5:51 P.M.Departure Scan

Then your package also went missing and has been found and is now in UK at long last. Prob get your computer tomorrow. Or Friday (snow storm permitting)

Mine now is also at Castle Donnington with an updated delivery date of tomorrow. At least they have sent them by air once they found them, amazing what a quick phone call can do.

 

[Plineo]

Not on UPS you cant get flight details but if your UPS tracking contains:

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M.Arrival Scan

Koeln, Germany 01/16/2013 5:51 P.M.Departure Scan

Then your package also went missing and has been found and is now in UK at long last. Prob get your computer tomorrow. Or Friday (snow storm permitting)

I'm not in the UK, I'm in Spain, my delivery date is by 22nd but thanks anyway

 

[Confuzzzed]

Mine now is also at Castle Donnington with an updated delivery date of tomorrow. At least they have sent them by air once they found them, amazing what a quick phone call can do.

It may have been a quick phone call by Apple but my dealings with UPS to get to the bottom of it were anything but. Kept being fobbed off since yesterday afternoon. Their tracking system is awful, their agents really had no more information than was available to me...terrible. But all well that ends well...

 

[mac2thefuture]

UPS are dreadfull. Mine due tomorrow, their tracking data states that its still in Cologne.

 

[Confuzzzed]

UPS are dreadfull. Mine due tomorrow, their tracking data states that its still in Cologne.

Unless you start seeing action early tomorrow morning (arriving in country, clearing customs, getting to their nearest hub where you live, out for delivery; in that order) get on the phone to Apple and demand they initiate a trace. It's what things moving with mine, was stuck in Cologne for days and UPS kept telling me even this morning it'd be delivered today no fail. Had to cancel a work trip to London to stay in to wait for my machine. Now have to do it all again tomorrow

 

[Confuzzzed]

Anyone in the Midlands or North of England on UPS delivery tomorrow should be seeing this action on their UPS tracking. Otherwise get cracking first thing guys, Apple needs to do a trace for you with UPS:


Tamworth, United Kingdom 01/16/2013 10:09 P.M. Arrival Scan

Castle Donnington, United Kingdom 01/16/2013 9:40 P.M. Departure Scan

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M. Arrival Scan

Koeln, Germany 01/16/2013 5:51 P.M. Departure Scan

 

[mac2thefuture]

Anyone in the Midlands or North of England on UPS delivery tomorrow should be seeing this action on their UPS tracking. Otherwise get cracking first thing guys, Apple needs to do a trace for you with UPS:


Tamworth, United Kingdom 01/16/2013 10:09 P.M. Arrival Scan

Castle Donnington, United Kingdom 01/16/2013 9:40 P.M. Departure Scan

Castle Donnington, United Kingdom 01/16/2013 6:14 P.M. Arrival Scan

Koeln, Germany 01/16/2013 5:51 P.M. Departure Scan

Yep, mine now in Tamworth, I'm in the North West. UPS data went AWOL for 24hrs there!! Game on.

 

[craigblues]

God damn! I just want a UPS Tracking Number...